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A way to uninstall Zscaler from your PC

Zscaler is a computer program. This page contains details on how to uninstall it from your PC. The Windows release was created by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is normally installed in the C:\Program Files (x86)\Zscaler directory, depending on the user's option. The full command line for uninstalling Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you may be prompted for administrator rights. The application's main executable file occupies 1.66 MB (1745712 bytes) on disk and is called ZSATray.exe.

Zscaler contains of the executables below. They occupy 158.32 MB (166014680 bytes) on disk.




  • Zscaler-windows-3.9.0.175-installer.exe (38.12 MB)
  • npcap-0.9995-oem.exe (785.61 KB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.50-oem.exe (1.01 MB)
  • npcap-1.60-oem.exe (1.04 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
  • ZSFFutil.exe (134.80 KB)
  • zscalerappupdater.exe (8.67 MB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • Zscaler-windows-3.6.1.23-installer.exe (35.86 MB)
  • ZSAHelper.exe (2.11 MB)
  • uninstall.exe (6.76 MB)
  • ZSAService.exe (3.37 MB)
  • ZSAMTAuthApp.exe (1.11 MB)
  • ZSATray.exe (1.66 MB)
  • ZSATrayManager.exe (6.48 MB)
  • ZSATunnel.exe (8.59 MB)
  • ZSAUpdater.exe (3.06 MB)
...click to view all...

The current web page applies to Zscaler version 3.9.0.175 alone. For more Zscaler versions please click below:

...click to view all...
Following the uninstall process, the application leaves leftovers on the PC. Some of these are listed below.

You should delete the folders below after you uninstall Zscaler:
  • C:\Program Files (x86)\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

The files below were left behind on your disk by Zscaler when you uninstall it:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-3.9.0.175-installer.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.60-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
  • C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-3.9.0.175-installer.exe
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Local\Zscaler\B75B1E2375C84657F14A5F9EBB0160C2AFA63690-notify.dat
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-07-38-12.326570.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-07-38-36.753636.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-07-40-08.070740.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-07-56-57.958061.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-13-22-36.266760.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-15-46-30.931416.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-16-23-17-47.636814.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-17-00-14-08.160841.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-17-03-52-26.709779.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-18-01-17-33.290757.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-18-02-01-34.169085.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-18-02-01-55.676698.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-18-13-57-57.996210.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-07-38-12.347119.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-07-38-36.761012.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-07-40-08.076493.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-07-56-58.137397.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-13-22-36.680468.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-15-46-31.128875.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-16-23-17-47.887673.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-17-00-14-08.359699.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-17-03-52-27.189069.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-18-01-17-33.697009.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-18-02-01-34.200369.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-18-02-01-56.096180.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-18-13-57-58.605588.log

Registry that is not cleaned:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\898028D82C28CE9449F104621423C0B4
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to remove the following additional values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\898028D82C28CE9449F104621423C0B4\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-2219151390-1221012709-2794418344-1559966295\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-2139569488-3701229155-404409598-1003\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to uninstall Zscaler from your PC with the help of Advanced Uninstaller PRO

Zscaler is an application by Zscaler Inc.. Some people decide to remove this program. Sometimes this can be easier said than done because removing this by hand requires some know-how regarding removing Windows applications by hand. The best SIMPLE solution to remove Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to clean your PC.

DOWNLOAD NOW

  • navigate to Download Link
  • download the setup by clicking on the DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. Take some time to admire the program's design and number of features available. Advanced Uninstaller PRO is a powerful system utility.

3. Click on the General Tools button
Go to General Tools


4. Click on the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the applications installed on your PC will appear

6. Scroll the list of applications until you locate Zscaler or simply activate the Search field and type in "Zscaler". The Zscaler program will be found very quickly. Notice that when you select Zscaler in the list of applications, some data regarding the application is shown to you:


  • Safety rating (in the lower left corner). The star rating explains the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Technical information regarding the app you are about to remove, by clicking on the Properties button.
7. Press the Uninstall button. A confirmation window will appear. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to proceed with the cleanup. All the items of Zscaler which have been left behind will be detected and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your disk.

Your computer will remain clean, speedy and able to take on new tasks.



Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This page simply contains detailed instructions on how to remove Zscaler in case you decide this is what you want to do. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2022-11-08 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2022-11-08 07:34:15.490