Zscaler

How to uninstall Zscaler from your system

This web page is about Zscaler for Windows. Below you can find details on how to uninstall it from your PC. The Windows version was developed by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. The application is frequently installed in the C:\Program Files (x86)\Zscaler directory (same installation drive as Windows). The entire uninstall command line for Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. ZSATray.exe is the Zscaler's main executable file and it takes circa 3.42 MB (3587440 bytes) on disk.

The following executables are installed along with Zscaler. They take about 84.18 MB (88266640 bytes) on disk.

• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.50-oem.exe (1.01 MB)
• Zscaler-Network-Adapter-1.0.1.0.exe (648.55 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (647.66 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
• ZSFFutil.exe (131.36 KB)
• Zscaler-windows-3.7.0.92-installer.exe (37.15 MB)
• ZSAHelper.exe (2.08 MB)
• uninstall.exe (6.75 MB)
• ZSAService.exe (3.29 MB)
• ZSAMTAuthApp.exe (1.80 MB)
• ZSATray.exe (3.42 MB)
• ZSATrayManager.exe (6.00 MB)
• ZSATunnel.exe (8.31 MB)
• ZSAUpdater.exe (2.99 MB)
• ZSAUpm.exe (7.96 MB)

...click to view all...

The current page applies to Zscaler version 3.7.0.92 alone. Click on the links below for other Zscaler versions:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

...click to view all...
Some files and registry entries are typically left behind when you remove Zscaler.

Directories found on disk:

• C:\Program Files (x86)\Zscaler

Files remaining:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.50-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-3.7.0.92-installer.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAUpm\ZSAUpm.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-2022-06-07-10-48-58.zip.lnk

Registry that is not cleaned:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3DA821ACFFFF42B4CA2F7E0D425CD0E0
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe to remove the registry values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3DA821ACFFFF42B4CA2F7E0D425CD0E0\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1078081533-113007714-725345543-195707\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\ImagePath

How to delete Zscaler from your PC using Advanced Uninstaller PRO

Zscaler is a program released by the software company Zscaler Inc.. Some people want to remove this application. Sometimes this is difficult because uninstalling this by hand takes some know-how regarding Windows program uninstallation. One of the best QUICK practice to remove Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and all around utility to maximize the performance of your Windows computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take some time to admire the program's interface and wealth of functions available. Advanced Uninstaller PRO is a very good package of tools.

3. Click on the General Tools button


4. Press the Uninstall Programs tool


5. All the programs installed on your computer will appear

6. Scroll the list of programs until you locate Zscaler or simply click the Search field and type in "Zscaler". If it exists on your system the Zscaler program will be found automatically. Notice that when you click Zscaler in the list of applications, some information regarding the program is made available to you:

• Star rating (in the lower left corner). The star rating tells you the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Click on the Read reviews button.
• Technical information regarding the app you wish to remove, by clicking on the Properties button.

7. Click the Uninstall button. A confirmation window will appear. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will then uninstall Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to proceed with the cleanup. All the items that belong Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you can be sure that no registry items, files or directories are left behind on your disk.

Your PC will remain clean, speedy and ready to take on new tasks.

Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, nor are we saying that Zscaler by Zscaler Inc. is not a good application. This text simply contains detailed info on how to remove Zscaler in case you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.