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A way to uninstall Zscaler from your PC

This web page is about Zscaler for Windows. Here you can find details on how to uninstall it from your PC. It is made by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is commonly set up in the C:\Program Files (x86)\Zscaler directory, subject to the user's choice. The full command line for uninstalling Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you may be prompted for admin rights. The application's main executable file has a size of 536.04 KB (548904 bytes) on disk and is called Zscaler-Network-Adapter-1.0.1.0.exe.

The executable files below are part of Zscaler. They take about 39.21 MB (41117568 bytes) on disk.

  • certutil.exe (230.50 KB)
  • npcap-0.9995-oem.exe (785.61 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
  • zscalerappupdater.exe (8.67 MB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • ZSAHelper.exe (607.92 KB)
  • uninstall.exe (6.73 MB)
  • ZSAService.exe (2.85 MB)
  • ZSATray.exe (3.24 MB)
  • ZSATrayManager.exe (5.21 MB)
  • ZSATunnel.exe (6.59 MB)
  • ZSAUpdater.exe (2.69 MB)
...click to view all...

This data is about Zscaler version 3.1.0.103 only. For more Zscaler versions please click below:

...click to view all...
When planning to uninstall Zscaler you should check if the following data is left behind on your PC.

Folders that were left behind:
  • C:\Program Files (x86)\Zscaler

The files below are left behind on your disk when you remove Zscaler:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9995-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\zscaler2.txt.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-2023-09-21-20-59-51.zip.lnk

Frequently the following registry keys will not be cleaned:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8418572AECA25D747BBF5E11A337ED6B
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to delete the following values:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8418572AECA25D747BBF5E11A337ED6B\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to erase Zscaler from your computer with the help of Advanced Uninstaller PRO

Zscaler is a program by Zscaler Inc.. Some computer users try to remove it. This is efortful because removing this manually requires some skill regarding removing Windows programs manually. The best EASY way to remove Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around tool to clean your Windows system.

DOWNLOAD NOW

  • go to Download Link
  • download the program by clicking on the green DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's interface and number of functions available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools category
Go to General Tools


4. Click on the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the applications existing on the PC will appear

6. Scroll the list of applications until you locate Zscaler or simply click the Search field and type in "Zscaler". The Zscaler application will be found automatically. When you click Zscaler in the list of applications, some data about the program is made available to you:


  • Safety rating (in the lower left corner). This explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information about the app you are about to uninstall, by clicking on the Properties button.
7. Press the Uninstall button. A confirmation page will appear. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to perform the cleanup. All the items of Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your PC.

Your Windows PC will remain clean, speedy and ready to take on new tasks.



Disclaimer

The text above is not a recommendation to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text only contains detailed instructions on how to remove Zscaler in case you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2021-01-08 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2021-01-08 10:42:23.507