Zscaler

A way to uninstall Zscaler from your PC

This page contains detailed information on how to remove Zscaler for Windows. It is developed by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. Zscaler is commonly installed in the C:\Program Files (x86)\Zscaler directory, subject to the user's option. Zscaler's full uninstall command line is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. The application's main executable file is labeled ZSATray.exe and it has a size of 3.14 MB (3287984 bytes).

Zscaler is composed of the following executables which take 58.24 MB (61068433 bytes) on disk:

• certutil.exe (209.72 KB)
• zscalerchecksumverifier.exe (82.80 KB)
• npcap-0.99-r7-oem.exe (732.98 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
• zscalerappupdater.exe (8.90 MB)
• Zscaler-windows-1.5.2.10-installer.exe (26.18 MB)
• ZSAHelper.exe (519.42 KB)
• uninstall.exe (6.46 MB)
• ZSAService.exe (2.21 MB)
• ZSATray.exe (3.14 MB)
• ZSATunnel.exe (5.51 MB)
• ZSAUpdater.exe (2.69 MB)

...click to view all...

The current web page applies to Zscaler version 1.5.2.10 only. For other Zscaler versions please click below:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

...click to view all...
Quite a few files, folders and registry entries will not be removed when you remove Zscaler from your computer.

Folders remaining:

• C:\Program Files (x86)\Zscaler

Check for and delete the following files from your disk when you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\Packet.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\wpcap.dll
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-1.5.2.10-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Registry keys:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\BD9E1A7CF3B7CD74B977A3D6A45F81C2
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Additional values that are not removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\BD9E1A7CF3B7CD74B977A3D6A45F81C2\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserSettings\S-1-5-21-58805262-1649243531-3655497918-25346\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

A way to uninstall Zscaler with Advanced Uninstaller PRO

Zscaler is a program released by the software company Zscaler Inc.. Frequently, users choose to uninstall this application. Sometimes this can be easier said than done because doing this manually requires some advanced knowledge regarding Windows internal functioning. The best QUICK manner to uninstall Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to take care of your Windows PC.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to admire Advanced Uninstaller PRO's design and wealth of tools available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Click on the General Tools button


4. Press the Uninstall Programs tool


5. A list of the programs existing on the computer will be made available to you

6. Scroll the list of programs until you locate Zscaler or simply click the Search feature and type in "Zscaler". The Zscaler app will be found automatically. Notice that when you select Zscaler in the list of apps, the following information regarding the program is available to you:

• Star rating (in the left lower corner). The star rating explains the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Click on the Read reviews button.
• Technical information regarding the application you wish to remove, by pressing the Properties button.

7. Click the Uninstall button. A confirmation window will show up. Confirm the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong Zscaler that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you are assured that no registry entries, files or folders are left behind on your computer.

Your PC will remain clean, speedy and ready to serve you properly.

Disclaimer

This page is not a recommendation to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text simply contains detailed instructions on how to uninstall Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.