Zscaler

How to uninstall Zscaler from your computer

Zscaler is a Windows program. Read below about how to remove it from your PC. The Windows release was created by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. The application is usually placed in the C:\Program Files\Zscaler folder (same installation drive as Windows). C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. The application's main executable file is labeled ZSATray.exe and its approximative size is 3.48 MB (3652016 bytes).

Zscaler contains of the executables below. They take 28.90 MB (30298646 bytes) on disk.

• certutil.exe (209.72 KB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• zscalerappupdater.exe (8.90 MB)
• ZSAHelper.exe (342.42 KB)
• uninstall.exe (6.45 MB)
• ZSAService.exe (2.03 MB)
• ZSATray.exe (3.48 MB)
• ZSATunnel.exe (3.83 MB)
• ZSAUpdater.exe (2.48 MB)

...click to view all...

The current page applies to Zscaler version 1.4.0.188 alone. You can find below info on other versions of Zscaler:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

...click to view all...
Some files and registry entries are typically left behind when you remove Zscaler.

Directories found on disk:

• C:\Program Files\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Check for and delete the following files from your disk when you uninstall Zscaler:

• C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.60-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libnspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\C395C6F986ADE43BFFF29C82DC1F66A4F23228B5-notify.dat
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2022-10-13-01-43-18.923906.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2022-10-13-03-51-50.239952.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2022-10-13-01-43-18.929906.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2022-10-13-03-51-50.249357.log

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\469FD4A542B5E2747A2DFF158F1F240B
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\//10.17.10.21/Software/ZScaler/Zscaler-windows-3.8.0.102-installer-x64.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ThirdParty/TAPDriver/Zscaler-Network-Adapter-1.0.2.0.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAInstaller/uninstall.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAService/ZSAService.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSATray/ZSATray.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSATrayManager/ZSATrayManager.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSATunnel/ZSATunnel.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files (x86)/Zscaler/ZSAUpdater/ZSAUpdater.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ThirdParty/Npcap/npcap-1.00-oem.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ZSAInstaller/uninstall.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ZSAService/ZSAService.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ZSATray/ZSATray.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ZSATrayManager/ZSATrayManager.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler/ZSATunnel/ZSATunnel.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler-Network-Adapter/bin/devcon.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Program Files/Zscaler-Network-Adapter/Uninstall.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Users/chamreun.poth/AppData/Local/Temp/ZSAMSInstaller/Zscaler-windows-1.3.1.0-installer.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\landesk\managementsuite\WinClient\SoftwareMonitoring\MonitorLog\C:/Users/chamreun.poth/AppData/Local/Temp/ZSAMSInstaller/Zscaler-windows-1.4.0.188-installer.exe
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Zscaler Inc.
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.
• HKEY_LOCAL_MACHINE\Software\Zscaler-Network-Adapter

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\469FD4A542B5E2747A2DFF158F1F240B\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-882565705-330646712-4281722852-177247\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-882565705-330646712-4281722852-177247\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-882565705-330646712-4281722852-184633\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-882565705-330646712-4281722852-184633\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

A way to delete Zscaler from your PC with the help of Advanced Uninstaller PRO

Zscaler is a program marketed by the software company Zscaler Inc.. Frequently, users choose to erase it. This can be troublesome because performing this manually requires some know-how related to Windows program uninstallation. One of the best SIMPLE way to erase Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to maximize the performance of your Windows system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take some time to get familiar with Advanced Uninstaller PRO's interface and wealth of functions available. Advanced Uninstaller PRO is a very useful Windows optimizer.

3. Click on the General Tools category


4. Activate the Uninstall Programs feature


5. All the applications existing on your PC will be made available to you

6. Navigate the list of applications until you locate Zscaler or simply activate the Search field and type in "Zscaler". If it exists on your system the Zscaler app will be found automatically. When you select Zscaler in the list of programs, some data about the program is available to you:

• Star rating (in the left lower corner). This tells you the opinion other people have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other people - Click on the Read reviews button.
• Technical information about the application you want to remove, by pressing the Properties button.

7. Click the Uninstall button. A confirmation dialog will come up. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will remove Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items of Zscaler that have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and ready to take on new tasks.

Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application. This text only contains detailed instructions on how to remove Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.