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A guide to uninstall Zscaler from your computer

Zscaler is a Windows program. Read below about how to uninstall it from your PC. It was created for Windows by Zscaler Inc.. Take a look here where you can find out more on Zscaler Inc.. The application is frequently located in the C:\Program Files (x86)\Zscaler directory. Take into account that this path can vary being determined by the user's choice. You can remove Zscaler by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that you might be prompted for admin rights. The application's main executable file has a size of 3.27 MB (3429232 bytes) on disk and is called ZSATray.exe.

Zscaler is composed of the following executables which take 114.92 MB (120500016 bytes) on disk:

  • npcap-0.99-r7-oem.exe (732.98 KB)
  • npcap-0.9984-oem.exe (832.59 KB)
  • npcap-0.9995-oem.exe (785.61 KB)
  • npcap-1.00-oem.exe (770.85 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (648.55 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (647.66 KB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
  • ZSFFutil.exe (131.36 KB)
  • zscalerappupdater.exe (8.67 MB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • Zscaler-windows-3.6.1.23-installer.exe (35.86 MB)
  • Zscaler-windows-3.4.1.4-installer.exe (31.13 MB)
  • ZSAHelper.exe (2.06 MB)
  • uninstall.exe (6.74 MB)
  • ZSAService.exe (3.27 MB)
  • ZSAMTAuthApp.exe (1.79 MB)
  • ZSATray.exe (3.27 MB)
  • ZSATrayManager.exe (5.91 MB)
  • ZSATunnel.exe (8.07 MB)
  • ZSAUpdater.exe (2.97 MB)
...click to view all...

This page is about Zscaler version 3.6.1.23 only. You can find here a few links to other Zscaler releases:

...click to view all...
Some files and registry entries are frequently left behind when you uninstall Zscaler.

Directories left on disk:
  • C:\Program Files (x86)\Zscaler

The files below remain on your disk by Zscaler's application uninstaller when you removed it:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\PacparserV8.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libnspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libplc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\libplds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nssckbi.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\ZSFFutil.exe
  • C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-3.6.1.23-installer.exe
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

You will find in the Windows Registry that the following keys will not be removed; remove them one by one using regedit.exe:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\898028D82C28CE9449F104621423C0B4
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\898028D82C28CE9449F104621423C0B4\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1799380167-3470107892-2109260747-500\\Device\HarddiskVolume5\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to delete Zscaler with Advanced Uninstaller PRO

Zscaler is an application offered by Zscaler Inc.. Frequently, users want to erase this program. This is troublesome because doing this by hand requires some knowledge regarding PCs. One of the best QUICK procedure to erase Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and general utility to maximize the performance of your Windows computer.

DOWNLOAD NOW

  • navigate to Download Link
  • download the setup by clicking on the DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's design and number of features available. Advanced Uninstaller PRO is a powerful PC management program.

3. Click on the General Tools button
Go to General Tools


4. Press the Uninstall Programs tool
Go to Uninstall Programs


5. All the programs existing on the computer will appear

6. Navigate the list of programs until you locate Zscaler or simply activate the Search feature and type in "Zscaler". The Zscaler program will be found automatically. When you click Zscaler in the list of programs, the following information regarding the program is made available to you:


  • Star rating (in the lower left corner). This explains the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Details regarding the program you wish to remove, by clicking on the Properties button.
7. Press the Uninstall button. A confirmation dialog will appear. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will then remove Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to start the cleanup. All the items that belong Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and ready to run without errors or problems.



Disclaimer

This page is not a recommendation to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application. This text only contains detailed info on how to uninstall Zscaler supposing you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2021-12-03 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2021-12-03 05:45:37.623