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A guide to uninstall Zscaler from your system

This page is about Zscaler for Windows. Here you can find details on how to remove it from your computer. It was developed for Windows by Zscaler Inc.. You can read more on Zscaler Inc. or check for application updates here. The application is usually installed in the C:\Program Files (x86)\Zscaler directory (same installation drive as Windows). The entire uninstall command line for Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. The program's main executable file occupies 3.13 MB (3286448 bytes) on disk and is called ZSATray.exe.

The executable files below are installed along with Zscaler. They occupy about 58.25 MB (61074533 bytes) on disk.

  • certutil.exe (209.72 KB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • npcap-0.99-r7-oem.exe (732.98 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
  • zscalerappupdater.exe (8.90 MB)
  • Zscaler-windows-1.5.1.8-installer.exe (26.19 MB)
  • ZSAHelper.exe (519.42 KB)
  • uninstall.exe (6.46 MB)
  • ZSAService.exe (2.21 MB)
  • ZSATray.exe (3.13 MB)
  • ZSATunnel.exe (5.51 MB)
  • ZSAUpdater.exe (2.69 MB)
...click to view all...

The information on this page is only about version 1.5.1.8 of Zscaler. You can find below info on other application versions of Zscaler:

...click to view all...
Some files, folders and registry data can not be deleted when you remove Zscaler from your computer.

Folders found on disk after you uninstall Zscaler from your computer:
  • C:\Program Files (x86)\Zscaler

Check for and delete the following files from your disk when you uninstall Zscaler:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\Packet.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\wpcap.dll
  • C:\Program Files (x86)\Zscaler\Updater\md5.xml
  • C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-1.5.1.8-installer.exe
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\validinstaller
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-installLog.log.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-windows-1.4.3.1-installer.zip.lnk

Registry keys:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to remove the following additional values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3270868724-1450652447-2382631715-1010\\Device\HarddiskVolume7\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3270868724-1450652447-2382631715-1010\\Device\HarddiskVolume7\Users\UserName\Downloads\Zscaler-windows-1.4.3.1-installer.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to remove Zscaler with Advanced Uninstaller PRO

Zscaler is an application released by the software company Zscaler Inc.. Some people decide to uninstall it. Sometimes this can be troublesome because doing this by hand requires some know-how related to removing Windows applications by hand. The best EASY approach to uninstall Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, add it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to optimize your PC.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by pressing the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's interface and number of features available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Press the General Tools button
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. A list of the programs existing on the computer will appear

6. Scroll the list of programs until you find Zscaler or simply click the Search feature and type in "Zscaler". If it exists on your system the Zscaler app will be found automatically. When you select Zscaler in the list of programs, the following information about the program is shown to you:


  • Safety rating (in the lower left corner). This explains the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Technical information about the application you are about to uninstall, by pressing the Properties button.
7. Press the Uninstall button. A confirmation dialog will show up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong Zscaler which have been left behind will be detected and you will be able to delete them. By removing Zscaler with Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your PC.

Your Windows system will remain clean, speedy and ready to serve you properly.



Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good application for your PC. This page simply contains detailed instructions on how to remove Zscaler in case you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2019-07-08 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2019-07-08 10:27:49.467