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A guide to uninstall Zscaler from your system

This web page contains thorough information on how to uninstall Zscaler for Windows. It is produced by Zscaler Inc.. Go over here where you can get more info on Zscaler Inc.. The application is often installed in the C:\Program Files (x86)\Zscaler folder. Keep in mind that this path can differ depending on the user's preference. Zscaler's complete uninstall command line is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. The program's main executable file is called ZSATray.exe and it has a size of 3.18 MB (3336624 bytes).

The following executable files are contained in Zscaler. They take 64.14 MB (67256432 bytes) on disk.

  • certutil.exe (230.50 KB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • npcap-0.9984-oem.exe (832.59 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
  • zscalerappupdater.exe (8.67 MB)
  • Zscaler-windows-2.1.2.71-installer.exe (31.33 MB)
  • ZSAHelper.exe (657.42 KB)
  • uninstall.exe (5.80 MB)
  • ZSAService.exe (2.44 MB)
  • ZSATray.exe (3.18 MB)
  • ZSATunnel.exe (6.54 MB)
  • ZSAUpdater.exe (2.78 MB)
...click to view all...

This data is about Zscaler version 2.1.2.71 alone. You can find here a few links to other Zscaler releases:

...click to view all...
Some files and registry entries are usually left behind when you remove Zscaler.

Directories that were left behind:
  • C:\Program Files (x86)\Zscaler

Usually, the following files remain on disk:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9984-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\Packet.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Winpcap\wpcap.dll
  • C:\Program Files (x86)\Zscaler\Updater\md5.xml
  • C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-2.1.0.210-installer.exe
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\validinstaller
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.ex
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Use regedit.exe to manually remove from the Windows Registry the data below:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1BEAF7EAF3E599A4285E26FE1F680F28
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\SDInstalls\ZScaler 1.4.3.1
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Registry values that are not removed from your computer:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1BEAF7EAF3E599A4285E26FE1F680F28\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1123561945-2077806209-1801674531-646666\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to remove Zscaler from your PC with Advanced Uninstaller PRO

Zscaler is a program by the software company Zscaler Inc.. Some people choose to uninstall it. This is troublesome because performing this by hand takes some experience regarding Windows program uninstallation. The best EASY approach to uninstall Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to clean your system.

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  • visit Download Link
  • download the program by clicking on the DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take your time to admire the program's design and number of features available. Advanced Uninstaller PRO is a very good system optimizer.

3. Press the General Tools category
Go to General Tools


4. Activate the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the applications existing on the computer will be made available to you

6. Navigate the list of applications until you find Zscaler or simply click the Search feature and type in "Zscaler". If it is installed on your PC the Zscaler app will be found automatically. Notice that after you click Zscaler in the list of apps, the following data about the application is shown to you:


  • Safety rating (in the lower left corner). The star rating explains the opinion other people have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Press the Read reviews button.
  • Technical information about the app you are about to uninstall, by clicking on the Properties button.
7. Click the Uninstall button. A window asking you to confirm will come up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically remove Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to proceed with the cleanup. All the items of Zscaler that have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your system.

Your system will remain clean, speedy and ready to take on new tasks.



Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This page simply contains detailed info on how to remove Zscaler in case you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2020-08-05 / Written by Daniel Statescu for Advanced Uninstaller PRO

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Last update on: 2020-08-05 06:33:09.973