Zscaler

A way to uninstall Zscaler from your computer

You can find on this page details on how to uninstall Zscaler for Windows. It is written by Zscaler Inc.. Further information on Zscaler Inc. can be seen here. Zscaler is typically installed in the C:\Program Files (x86)\Zscaler folder, regulated by the user's option. The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that if you will type this command in Start / Run Note you might receive a notification for admin rights. ZSATray.exe is the programs's main file and it takes approximately 3.42 MB (3587952 bytes) on disk.

The following executables are installed along with Zscaler. They take about 82.47 MB (86472200 bytes) on disk.

• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.50-oem.exe (1.01 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
• ZSFFutil.exe (131.36 KB)
• Zscaler-windows-3.7.1.54-installer.exe (37.15 MB)
• ZSAHelper.exe (2.08 MB)
• uninstall.exe (6.75 MB)
• ZSAService.exe (3.29 MB)
• ZSAMTAuthApp.exe (1.80 MB)
• ZSATray.exe (3.42 MB)
• ZSATrayManager.exe (6.00 MB)
• ZSATunnel.exe (8.32 MB)
• ZSAUpdater.exe (2.99 MB)
• ZSAUpm.exe (8.14 MB)

...click to view all...

The current page applies to Zscaler version 3.7.1.54 alone. You can find here a few links to other Zscaler releases:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

...click to view all...
After the uninstall process, the application leaves leftovers on the PC. Part_A few of these are listed below.

Directories that were left behind:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\Google\Chrome\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb

The files below remain on your disk when you remove Zscaler:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.50-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-3.7.1.54-installer.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.50-oem.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files (x86)\Zscaler\ZSAUpm\ZSAUpm.exe
• C:\Users\%user%\AppData\Local\Google\Chrome\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\000003.log
• C:\Users\%user%\AppData\Local\Google\Chrome\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\CURRENT

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:

• HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\zscaler.com
• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Supplementary values that are not removed:

• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-920847726-1108107359-2559199668-2063074443\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\Updater\temp\Zscaler-windows-3.7.1.54-installer.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-920847726-1108107359-2559199668-2063074443\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-920847726-1108107359-2559199668-2063074443\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSAInstaller\rollbackBackupDirectory\C\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-920847726-1108107359-2559199668-2063074443\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe

A way to erase Zscaler from your PC with Advanced Uninstaller PRO

Zscaler is an application marketed by Zscaler Inc.. Frequently, people want to remove it. This can be difficult because doing this by hand takes some knowledge related to Windows internal functioning. One of the best SIMPLE procedure to remove Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to take care of your Windows system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by clicking on the DOWNLOAD button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to get familiar with the program's interface and number of functions available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Click on the General Tools button


4. Click on the Uninstall Programs feature


5. All the programs existing on your PC will be shown to you

6. Navigate the list of programs until you locate Zscaler or simply activate the Search feature and type in "Zscaler". The Zscaler app will be found automatically. When you select Zscaler in the list of apps, some information about the application is available to you:

• Star rating (in the lower left corner). The star rating tells you the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Details about the app you want to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation window will come up. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will uninstall Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items of Zscaler which have been left behind will be found and you will be able to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This page only contains detailed info on how to uninstall Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.