Zscaler

A way to uninstall Zscaler from your computer

Zscaler is a Windows program. Read more about how to uninstall it from your computer. It was developed for Windows by Zscaler Inc.. More information about Zscaler Inc. can be read here. The application is frequently found in the C:\Program Files (x86)\Zscaler folder. Take into account that this path can differ depending on the user's preference. C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. ZSATray.exe is the programs's main file and it takes about 3.69 MB (3865000 bytes) on disk.

Zscaler contains of the executables below. They occupy 76.28 MB (79990200 bytes) on disk.

• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.50-oem.exe (1.01 MB)
• npcap-1.60-oem.exe (1.04 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
• ZSFFutil.exe (133.41 KB)
• Zscaler-windows-3.8.0.102-installer.exe (37.63 MB)
• ZSAHelper.exe (2.08 MB)
• uninstall.exe (6.75 MB)
• ZSAService.exe (3.29 MB)
• ZSAMTAuthApp.exe (1.80 MB)
• ZSATray.exe (3.69 MB)
• ZSATrayManager.exe (6.10 MB)
• ZSATunnel.exe (8.39 MB)
• ZSAUpdater.exe (3.00 MB)

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The current page applies to Zscaler version 3.8.0.102 only. Click on the links below for other Zscaler versions:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

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After the uninstall process, the application leaves some files behind on the PC. Part_A few of these are shown below.

Folders found on disk after you uninstall Zscaler from your PC:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Check for and remove the following files from your disk when you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9984-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.60-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libnspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\libplds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-3.8.0.102-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\199089D3E1862DA8048890F537F4D2FA677EA88F-notify.dat
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-11-23-12-11-10.158916.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-11-23-12-11-30.732415.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-11-23-12-15-22.856965.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-11-24-17-45-01.375879.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-11-23-12-15-23.636495.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-11-24-17-45-01.485678.log

You will find in the Windows Registry that the following keys will not be uninstalled; remove them one by one using regedit.exe:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E59A291BB22345A44B6CDDB5BD6A4699
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe to remove the registry values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E59A291BB22345A44B6CDDB5BD6A4699\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-12-1-2952045963-1165118645-724135839-2032682387\\Device\HarddiskVolume3\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

A way to remove Zscaler from your computer with Advanced Uninstaller PRO

Zscaler is an application released by Zscaler Inc.. Sometimes, people choose to erase this application. This is difficult because removing this manually requires some knowledge related to removing Windows programs manually. One of the best EASY practice to erase Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, install it. This is a good step because Advanced Uninstaller PRO is a very potent uninstaller and general utility to maximize the performance of your system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by pressing the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take some time to admire Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very useful PC management program.

3. Click on the General Tools button


4. Activate the Uninstall Programs tool


5. A list of the applications installed on the computer will be made available to you

6. Scroll the list of applications until you find Zscaler or simply click the Search feature and type in "Zscaler". If it exists on your system the Zscaler application will be found very quickly. Notice that when you click Zscaler in the list of apps, the following information regarding the program is available to you:

• Safety rating (in the lower left corner). The star rating tells you the opinion other users have regarding Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details regarding the application you are about to uninstall, by pressing the Properties button.

7. Press the Uninstall button. A confirmation window will show up. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then remove Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to start the cleanup. All the items of Zscaler which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Zscaler with Advanced Uninstaller PRO, you are assured that no Windows registry items, files or folders are left behind on your computer.

Your Windows system will remain clean, speedy and ready to take on new tasks.

Disclaimer

The text above is not a recommendation to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good software application. This page simply contains detailed instructions on how to uninstall Zscaler supposing you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.