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A guide to uninstall Zscaler from your PC

Zscaler is a software application. This page contains details on how to remove it from your computer. The Windows version was created by Zscaler Inc.. Open here where you can read more on Zscaler Inc.. The application is frequently installed in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that if you will type this command in Start / Run Note you might receive a notification for administrator rights. The application's main executable file occupies 3.42 MB (3587952 bytes) on disk and is called ZSATray.exe.

The executable files below are part of Zscaler. They occupy an average of 74.33 MB (77941976 bytes) on disk.

  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.50-oem.exe (1.01 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
  • ZSFFutil.exe (131.36 KB)
  • Zscaler-windows-3.7.1.53-installer.exe (37.15 MB)
  • ZSAHelper.exe (2.08 MB)
  • uninstall.exe (6.75 MB)
  • ZSAService.exe (3.29 MB)
  • ZSAMTAuthApp.exe (1.80 MB)
  • ZSATray.exe (3.42 MB)
  • ZSATrayManager.exe (6.00 MB)
  • ZSATunnel.exe (8.32 MB)
  • ZSAUpdater.exe (2.99 MB)
...click to view all...

The current web page applies to Zscaler version 3.7.1.53 only. You can find below info on other releases of Zscaler:

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

Folders found on disk after you uninstall Zscaler from your computer:
  • C:\Program Files\Zscaler
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb

Files remaining:
  • C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.00-oem.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.50-oem.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
  • C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libnspr4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplc4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplds4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
  • C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\000003.log
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\CURRENT
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\LOCK
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\LOG
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_community.zscaler.com_0.indexeddb.leveldb\MANIFEST-000001
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb\000003.log
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb\CURRENT
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb\LOCK
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb\LOG
  • C:\Users\%user%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB\https_help.zscaler.com_0.indexeddb.leveldb\MANIFEST-000001
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\SZ_Issuing_CA_Zscaler_01.crt.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler.zip.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-2021-08-11-11-49-17.zip.lnk

You will find in the Windows Registry that the following data will not be cleaned; remove them one by one using regedit.exe:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\70C0BD3ACE76ACA43A98DBE4D9B037C6
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Registry values that are not removed from your computer:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\70C0BD3ACE76ACA43A98DBE4D9B037C6\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-256460810-3541197419-3920755136-1001\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath


A way to delete Zscaler with the help of Advanced Uninstaller PRO

Zscaler is a program released by the software company Zscaler Inc.. Some computer users try to erase this application. Sometimes this is troublesome because removing this manually takes some experience regarding PCs. One of the best EASY procedure to erase Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and general tool to clean your system.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by clicking on the green DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very useful Windows tool.

3. Click on the General Tools button
Go to General Tools


4. Press the Uninstall Programs tool
Go to Uninstall Programs


5. All the programs existing on the computer will be made available to you

6. Navigate the list of programs until you locate Zscaler or simply activate the Search field and type in "Zscaler". If it is installed on your PC the Zscaler application will be found very quickly. Notice that after you select Zscaler in the list of applications, some information regarding the application is shown to you:


  • Star rating (in the lower left corner). The star rating tells you the opinion other people have regarding Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Technical information regarding the app you wish to remove, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will come up. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to perform the cleanup. All the items of Zscaler that have been left behind will be found and you will be able to delete them. By removing Zscaler with Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and able to take on new tasks.



Disclaimer

The text above is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text only contains detailed info on how to uninstall Zscaler supposing you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.

2022-04-08 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2022-04-08 11:44:19.567