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How to uninstall Zscaler from your system

Zscaler is a software application. This page contains details on how to remove it from your PC. The Windows release was created by Zscaler Inc.. More information about Zscaler Inc. can be found here. Usually the Zscaler application is to be found in the C:\Program Files (x86)\Zscaler folder, depending on the user's option during install. C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe is the full command line if you want to uninstall Zscaler. ZSATray.exe is the programs's main file and it takes around 6.32 MB (6627240 bytes) on disk.

The executable files below are part of Zscaler. They occupy an average of 31.02 MB (32523322 bytes) on disk.

  • certutil.exe (209.72 KB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (533.91 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (518.20 KB)
  • zscalerappupdater.exe (8.90 MB)
  • uninstall.exe (6.45 MB)
  • ZSAService.exe (2.20 MB)
  • ZSATray.exe (6.32 MB)
  • ZSATunnel.exe (3.38 MB)
  • ZSAUpdater.exe (2.38 MB)
...click to view all...

The information on this page is only about version 1.1.4.000006 of Zscaler. For more Zscaler versions please click below:

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

You should delete the folders below after you uninstall Zscaler:
  • C:\Program Files (x86)\Zscaler

The files below remain on your disk when you remove Zscaler:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\Updater\md5.xml
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\validinstaller
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Registry that is not cleaned:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\23524EC76FFAFCA47A32E512D7F2ABF6
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional registry values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\23524EC76FFAFCA47A32E512D7F2ABF6\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserSettings\S-1-5-21-1248792841-1202892621-492194982-500\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserSettings\S-1-5-21-57989841-2025429265-725345543-40539\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


How to delete Zscaler from your PC using Advanced Uninstaller PRO

Zscaler is an application marketed by Zscaler Inc.. Some users decide to uninstall this program. Sometimes this is hard because performing this manually requires some advanced knowledge related to removing Windows applications by hand. The best SIMPLE manner to uninstall Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and all around tool to optimize your Windows computer.

DOWNLOAD NOW

  • go to Download Link
  • download the program by pressing the green DOWNLOAD NOW button
  • set up Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. Take some time to admire the program's interface and wealth of tools available. Advanced Uninstaller PRO is a powerful package of utilities.

3. Click on the General Tools button
Go to General Tools


4. Press the Uninstall Programs feature
Go to Uninstall Programs


5. All the programs existing on the computer will be shown to you

6. Navigate the list of programs until you locate Zscaler or simply activate the Search feature and type in "Zscaler". If it exists on your system the Zscaler app will be found very quickly. Notice that when you click Zscaler in the list of apps, some information regarding the program is shown to you:


  • Star rating (in the left lower corner). This explains the opinion other people have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Click on the Read reviews button.
  • Details regarding the application you wish to remove, by pressing the Properties button.
7. Press the Uninstall button. A window asking you to confirm will come up. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to start the cleanup. All the items of Zscaler that have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your computer.

Your system will remain clean, speedy and able to serve you properly.



Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This text simply contains detailed instructions on how to remove Zscaler in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2017-01-03 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2017-01-02 22:48:46.100