Zscaler

A guide to uninstall Zscaler from your system

This web page contains complete information on how to remove Zscaler for Windows. The Windows version was created by Zscaler Inc.. Open here for more details on Zscaler Inc.. Usually the Zscaler program is found in the C:\Program Files (x86)\Zscaler folder, depending on the user's option during install. The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you may receive a notification for admin rights. The program's main executable file occupies 1.89 MB (1980728 bytes) on disk and is titled ZSATray.exe.

Zscaler contains of the executables below. They occupy 234.46 MB (245850368 bytes) on disk.

• Zscaler-windows-4.2.0.209-installer.exe (44.31 MB)
• Zscaler-windows-4.3.0.151-installer.exe (46.85 MB)
• npcap-0.9995-oem.exe (785.61 KB)
• npcap-1.00-oem.exe (770.85 KB)
• npcap-1.50-oem.exe (1.01 MB)
• npcap-1.60-oem.exe (1.04 MB)
• npcap-1.71-oem.exe (1.09 MB)
• npcap-1.75-oem.exe (1.10 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (569.88 KB)
• MicrosoftEdgeWebview2Setup.exe (1.52 MB)
• ZSFFutil.exe (174.80 KB)
• zscalerappupdater.exe (8.67 MB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-windows-3.6.1.26-installer.exe (35.86 MB)
• ZEPInstaller.exe (4.81 MB)
• ZSAHelper.exe (2.48 MB)
• uninstall.exe (6.72 MB)
• ZSAService.exe (3.65 MB)
• ZSAMTAuthApp.exe (1.12 MB)
• ZSATray.exe (1.89 MB)
• ZSATrayManager.exe (9.49 MB)
• ZSATunnel.exe (10.39 MB)
• ZSAUpdater.exe (3.29 MB)

...click to view all...

The current web page applies to Zscaler version 4.3.0.151 only. Click on the links below for other Zscaler versions:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

Directories left on disk:

• C:\Program Files\Zscaler
• C:\Users\%user%\AppData\Local\Zscaler

Check for and delete the following files from your disk when you uninstall Zscaler:

• C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.3.0.151-installer-x64.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.75-oem.exe
• C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plc4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\plds4.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\Zscaler\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\Zscaler\ZSATray\WebView2Loader.dll
• C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-03-08-05-13-57.970652.log
• C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-03-08-05-13-57.981663.log

Use regedit.exe to manually remove from the Windows Registry the keys below:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8953C963FDF4B3442ACB05E5011EC53B
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\AdventNet\DesktopCentral\DCAgent\Inventory\System\Software\Wow64Node\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Registry values that are not removed from your PC:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8953C963FDF4B3442ACB05E5011EC53B\ProductName

How to erase Zscaler from your PC with the help of Advanced Uninstaller PRO

Zscaler is an application by Zscaler Inc.. Sometimes, users try to erase this program. This is difficult because doing this by hand requires some skill related to PCs. The best EASY practice to erase Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and all around utility to clean your Windows computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and wealth of tools available. Advanced Uninstaller PRO is a very useful program.

3. Click on the General Tools button


4. Activate the Uninstall Programs feature


5. All the programs existing on your computer will be made available to you

6. Navigate the list of programs until you locate Zscaler or simply activate the Search field and type in "Zscaler". The Zscaler app will be found automatically. Notice that when you click Zscaler in the list of programs, the following information about the application is made available to you:

• Safety rating (in the left lower corner). This explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the app you wish to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation window will appear. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will then remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to start the cleanup. All the items of Zscaler which have been left behind will be detected and you will be able to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your PC.

Your Windows PC will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good software application. This page simply contains detailed info on how to uninstall Zscaler in case you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.