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How to uninstall Zscaler from your system

Zscaler is a Windows program. Read below about how to remove it from your PC. It is made by Zscaler Inc.. Further information on Zscaler Inc. can be found here. The program is frequently placed in the C:\Program Files (x86)\Zscaler directory. Keep in mind that this location can vary depending on the user's choice. You can remove Zscaler by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that you might get a notification for admin rights. ZSATray.exe is the Zscaler's primary executable file and it takes around 1.68 MB (1765168 bytes) on disk.

Zscaler contains of the executables below. They occupy 154.69 MB (162205752 bytes) on disk.




  • Zscaler-windows-3.9.0.183-installer.exe (38.15 MB)
  • Zscaler-windows-4.0.0.80-installer.exe (38.74 MB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.60-oem.exe (1.04 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (656.22 KB)
  • ZSFFutil.exe (134.80 KB)
  • ZSAHelper.exe (2.12 MB)
  • uninstall.exe (6.76 MB)
  • ZSAService.exe (3.37 MB)
  • ZSAMTAuthApp.exe (1.11 MB)
  • ZSATray.exe (1.68 MB)
  • ZSATrayManager.exe (8.01 MB)
  • ZSATunnel.exe (9.29 MB)
  • ZSAUpdater.exe (3.07 MB)
...click to view all...

The current web page applies to Zscaler version 4.0.0.80 alone. You can find below info on other versions of Zscaler:

...click to view all...
Zscaler has the habit of leaving behind some leftovers.

Directories that were found:
  • C:\Program Files\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

The files below remain on your disk by Zscaler when you uninstall it:
  • C:\Program Files\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files\Zscaler\RevertZcc\Zscaler-windows-4.0.0.80-installer-x64.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
  • C:\Program Files\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\pacparser.dll
  • C:\Program Files\Zscaler\ThirdParty\PacParser\x64\PacparserV8.dll
  • C:\Program Files\Zscaler\ThirdParty\TAPDriver\x64\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\freebl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libnspr4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplc4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\libplds4.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssckbi.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nss-COPYING
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\nssutil3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\smime3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\softokn3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\sqlite3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ssl3.dll
  • C:\Program Files\Zscaler\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
  • C:\Program Files\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\150\{6D809377-6AF0-444B-8957-A3773F02200E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-03-29-03-39-09.682664.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-03-29-03-39-26.491230.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-03-29-03-50-52.081691.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-03-29-03-39-09.698285.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-03-29-03-39-26.506851.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2024-03-29-03-50-52.365232.log
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Disable Zscaler.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-2024-03-28-20-52-07.lnk

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\48F5D4FFFFC056843859154435044F92
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to remove the following values:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\48F5D4FFFFC056843859154435044F92\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1849383665-506336746-2269458561-1001\\Device\HarddiskVolume3\Program Files\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath


A way to remove Zscaler from your computer with Advanced Uninstaller PRO

Zscaler is an application marketed by the software company Zscaler Inc.. Some computer users choose to erase this application. Sometimes this can be troublesome because doing this manually requires some know-how related to removing Windows applications by hand. The best SIMPLE procedure to erase Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, install it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general utility to optimize your Windows system.

DOWNLOAD NOW

  • go to Download Link
  • download the setup by clicking on the DOWNLOAD button
  • set up Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire the program's design and number of features available. Advanced Uninstaller PRO is a powerful Windows optimizer.

3. Click on the General Tools button
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. All the programs installed on your computer will be shown to you

6. Navigate the list of programs until you locate Zscaler or simply activate the Search field and type in "Zscaler". The Zscaler app will be found automatically. After you click Zscaler in the list of apps, some information about the program is made available to you:


  • Safety rating (in the left lower corner). This explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Click on the Read reviews button.
  • Details about the app you wish to remove, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will come up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items of Zscaler which have been left behind will be detected and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your PC.

Your Windows computer will remain clean, speedy and able to take on new tasks.



Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good software application. This text only contains detailed info on how to remove Zscaler supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2023-01-19 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2023-01-19 07:55:33.073