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How to uninstall Zscaler from your PC

Zscaler is a Windows application. Read more about how to uninstall it from your computer. The Windows release was developed by Zscaler Inc.. Further information on Zscaler Inc. can be found here. The program is usually found in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). The complete uninstall command line for Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. ZSATray.exe is the Zscaler's main executable file and it takes around 6.29 MB (6598568 bytes) on disk.

Zscaler installs the following the executables on your PC, occupying about 27.23 MB (28553372 bytes) on disk.

  • certutil.exe (209.72 KB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (530.05 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (517.14 KB)
  • zscalerappupdater.exe (7.08 MB)
  • uninstall.exe (4.60 MB)
  • ZSAService.exe (2.19 MB)
  • ZSATray.exe (6.29 MB)
  • ZSATunnel.exe (3.30 MB)
  • ZSAUpdater.exe (2.37 MB)
...click to view all...

The information on this page is only about version 1.1.0.000213 of Zscaler. Click on the links below for other Zscaler versions:

...click to view all...
After the uninstall process, the application leaves some files behind on the PC. Some of these are listed below.

Folders left behind when you uninstall Zscaler:
  • C:\Program Files (x86)\Zscaler

The files below were left behind on your disk by Zscaler's application uninstaller when you removed it:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Filechecksum\fciv.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_support.zscaler.com_0.localstorage
  • C:\Users\%user%\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_www.zscaler.com_0.localstorage
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional values from the Windows Registry:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe.FriendlyAppName
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService1.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAService\ZSAService1.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


How to uninstall Zscaler from your computer with Advanced Uninstaller PRO

Zscaler is an application by the software company Zscaler Inc.. Sometimes, users choose to remove this application. Sometimes this is troublesome because removing this manually requires some know-how related to PCs. The best EASY way to remove Zscaler is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to clean your Windows computer.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by clicking on the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. Take some time to admire the program's design and number of tools available. Advanced Uninstaller PRO is a powerful PC management program.

3. Press the General Tools category
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. All the applications installed on your computer will appear

6. Navigate the list of applications until you locate Zscaler or simply click the Search field and type in "Zscaler". If it exists on your system the Zscaler program will be found very quickly. When you click Zscaler in the list , the following information regarding the application is shown to you:


  • Safety rating (in the lower left corner). This explains the opinion other users have regarding Zscaler, from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information regarding the application you want to remove, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation page will appear. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then remove Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to start the cleanup. All the items of Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your computer.

Your Windows system will remain clean, speedy and ready to run without errors or problems.



Disclaimer

The text above is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application for your PC. This text simply contains detailed info on how to remove Zscaler supposing you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-07-29 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2016-07-29 18:27:16.523