Zscaler

How to uninstall Zscaler from your system

This web page is about Zscaler for Windows. Below you can find details on how to remove it from your computer. It is produced by Zscaler Inc.. Check out here where you can read more on Zscaler Inc.. The program is frequently found in the C:\Program Files (x86)\Zscaler directory (same installation drive as Windows). The full command line for uninstalling Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Note that if you will type this command in Start / Run Note you may get a notification for administrator rights. The application's main executable file occupies 3.31 MB (3474864 bytes) on disk and is titled ZSATray.exe.

The following executables are incorporated in Zscaler. They occupy 68.65 MB (71985744 bytes) on disk.

• certutil.exe (230.50 KB)
• zscalerchecksumverifier.exe (82.80 KB)
• npcap-0.99-r7-oem.exe (732.98 KB)
• npcap-0.9984-oem.exe (832.59 KB)
• npcap-0.9995-oem.exe (785.61 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
• zscalerappupdater.exe (8.67 MB)
• Zscaler-windows-3.0.2.14-installer.exe (32.80 MB)
• ZSAHelper.exe (605.92 KB)
• uninstall.exe (6.73 MB)
• ZSAService.exe (2.98 MB)
• ZSATray.exe (3.31 MB)
• ZSATunnel.exe (6.64 MB)
• ZSAUpdater.exe (2.67 MB)

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The current web page applies to Zscaler version 3.0.2.14 only. Click on the links below for other Zscaler versions:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 2.1.2.105
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036
• 4.0.0.70
• 3.1.0.117

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Numerous files, folders and Windows registry data can not be deleted when you remove Zscaler from your computer.

Directories that were found:

• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2
• C:\Program Files (x86)\Zscaler

The files below are left behind on your disk by Zscaler's application uninstaller when you removed it:

• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\###_Release_Notes_###.rtf
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\Detection.vbs
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\ROBOCOPY.EXE
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\UNINSTALL_Zscaler-2.1.0.210-R2.vbs
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\Zscaler-2.1.0.210-R2.vbs
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\Zscaler-windows-2.1.0.210-installer.msi
• C:\Program Files (x86)\MSIRepair\Zscaler-2.1.0.210-R2\Zscaler-windows-2.1.0.210-installer.mst
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr-LICENSE
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss-COPYING
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9995-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\Updater\md5.xml
• C:\Program Files (x86)\Zscaler\Updater\tmp\Zscaler-windows-3.0.2.14-installer.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\validinstaller
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_ZSCALER_ZSAINSTALLER_UNINSTALL_EXE
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Registry keys:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C5511008B650950478A3E2D29A207F7F
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\zscaler.com
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to delete the following registry values:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C5511008B650950478A3E2D29A207F7F\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

How to uninstall Zscaler from your computer using Advanced Uninstaller PRO

Zscaler is an application offered by Zscaler Inc.. Some users want to uninstall this program. This is efortful because doing this manually requires some skill related to removing Windows programs manually. The best SIMPLE way to uninstall Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is a good step because Advanced Uninstaller PRO is a very potent uninstaller and general tool to take care of your system.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by pressing the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a powerful PC management program.

3. Press the General Tools button


4. Click on the Uninstall Programs button


5. A list of the applications installed on your PC will be made available to you

6. Navigate the list of applications until you find Zscaler or simply activate the Search field and type in "Zscaler". The Zscaler application will be found very quickly. After you click Zscaler in the list of applications, the following information regarding the program is shown to you:

• Star rating (in the left lower corner). This explains the opinion other users have regarding Zscaler, from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information regarding the application you want to uninstall, by pressing the Properties button.

7. Click the Uninstall button. A confirmation page will appear. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to start the cleanup. All the items that belong Zscaler which have been left behind will be found and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your system.

Your computer will remain clean, speedy and able to run without errors or problems.

Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good software application. This text only contains detailed info on how to remove Zscaler in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.