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How to uninstall Zscaler from your computer

Zscaler is a computer program. This page holds details on how to remove it from your computer. It was created for Windows by Zscaler Inc.. Go over here for more information on Zscaler Inc.. Zscaler is normally installed in the C:\Program Files (x86)\Zscaler directory, depending on the user's option. The full uninstall command line for Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. The program's main executable file is named ZSATray.exe and it has a size of 1.82 MB (1904944 bytes).

The executable files below are installed alongside Zscaler. They occupy about 133.44 MB (139918416 bytes) on disk.

  • Zscaler-windows-4.1.0.102-installer.exe (42.26 MB)
  • Zscaler-windows-4.2.0.190-installer.exe (44.26 MB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.50-oem.exe (1.01 MB)
  • npcap-1.60-oem.exe (1.04 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (569.87 KB)
  • MicrosoftEdgeWebview2Setup.exe (1.52 MB)
  • ZSFFutil.exe (174.80 KB)
  • ZEPInstaller.exe (4.20 MB)
  • ZSAHelper.exe (2.18 MB)
  • uninstall.exe (6.71 MB)
  • ZSAService.exe (3.38 MB)
  • ZSAMTAuthApp.exe (1.11 MB)
  • ZSATray.exe (1.82 MB)
  • ZSATrayManager.exe (8.57 MB)
  • ZSATunnel.exe (9.66 MB)
  • ZSAUpdater.exe (3.15 MB)
...click to view all...

The information on this page is only about version 4.2.0.190 of Zscaler. You can find here a few links to other Zscaler versions:

...click to view all...
Numerous files, folders and registry entries will not be uninstalled when you want to remove Zscaler from your computer.

Folders found on disk after you uninstall Zscaler from your computer:
  • C:\Program Files (x86)\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

Files remaining:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.2.0.190-installer.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
  • C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\WebView2Loader.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-19-09-38-39.630965.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-19-09-43-19.851200.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-20-00-34-12.566171.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-10-20-00-35-03.921144.log
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-19-09-38-39.663113.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-19-09-43-19.866821.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-20-00-34-12.611152.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATrayHelper_2023-10-20-00-35-03.951290.log

Registry keys:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8E1DE21AE46B23D47BF512794789B9F1
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Open regedit.exe in order to remove the following registry values:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8E1DE21AE46B23D47BF512794789B9F1\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\software\Zscaler\correct installer\Zscaler-windows-4.1.0.98-installer.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath


How to delete Zscaler from your computer with the help of Advanced Uninstaller PRO

Zscaler is a program by the software company Zscaler Inc.. Frequently, users want to uninstall this program. Sometimes this is easier said than done because removing this by hand takes some advanced knowledge regarding removing Windows programs manually. The best QUICK procedure to uninstall Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to optimize your Windows PC.

DOWNLOAD NOW

  • visit Download Link
  • download the program by pressing the DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's interface and wealth of tools available. Advanced Uninstaller PRO is a very useful Windows tool.

3. Click on the General Tools button
Go to General Tools


4. Click on the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the programs installed on the PC will appear

6. Scroll the list of programs until you locate Zscaler or simply click the Search feature and type in "Zscaler". If it is installed on your PC the Zscaler app will be found very quickly. Notice that after you click Zscaler in the list of applications, the following data about the program is available to you:


  • Safety rating (in the left lower corner). The star rating explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Click on the Read reviews button.
  • Details about the application you are about to remove, by pressing the Properties button.
7. Press the Uninstall button. A confirmation page will show up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then remove Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to proceed with the cleanup. All the items that belong Zscaler which have been left behind will be detected and you will be asked if you want to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your computer.

Your Windows computer will remain clean, speedy and ready to run without errors or problems.



Disclaimer

The text above is not a recommendation to uninstall Zscaler by Zscaler Inc. from your PC, we are not saying that Zscaler by Zscaler Inc. is not a good application for your computer. This page simply contains detailed info on how to uninstall Zscaler supposing you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2023-07-27 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2023-07-27 11:28:38.577