Zscaler

How to uninstall Zscaler from your system

This web page contains complete information on how to remove Zscaler for Windows. The Windows version was developed by Zscaler Inc.. Take a look here for more information on Zscaler Inc.. The application is often found in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). The full command line for removing Zscaler is C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that if you will type this command in Start / Run Note you may get a notification for admin rights. The application's main executable file has a size of 3.18 MB (3338160 bytes) on disk and is named ZSATray.exe.

The executable files below are installed beside Zscaler. They occupy about 64.37 MB (67500824 bytes) on disk.

• certutil.exe (230.50 KB)
• npcap-0.99-r7-oem.exe (732.98 KB)
• npcap-0.9984-oem.exe (832.59 KB)
• Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
• Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
• zscalerappupdater.exe (8.67 MB)
• zscalerchecksumverifier.exe (82.80 KB)
• Zscaler-windows-2.1.2.105-installer.exe (31.19 MB)
• ZSAHelper.exe (657.92 KB)
• uninstall.exe (5.80 MB)
• ZSAService.exe (2.41 MB)
• ZSATray.exe (3.18 MB)
• ZSATunnel.exe (6.51 MB)
• ZSAUpdater.exe (2.57 MB)

...click to view all...

The information on this page is only about version 2.1.2.105 of Zscaler. You can find below a few links to other Zscaler releases:

• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.3.0.151
• 3.7.1.53
• 3.1.0.781
• 1.5.2.10
• 4.3.0.188
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.1.0.85
• 3.6.1.26
• 3.1.0.103
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 3.5.0.108
• 1.3.1.0
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 1.5.2.5
• 3.9.0.183
• 1.2.1.000015
• 2.0.1.32
• 3.1.0.88
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 1.1.0.000213
• 3.0.2.14
• 1.1.3.000016
• 4.2.0.190
• 4.2.1.194
• 3.7.0.92
• 1.2.3.000009
• 1.2.3.000011
• 2.0.1.33
• 3.6.1.17
• 3.2.0.87
• 4.4.0.265
• 1.3.0.262
• 3.7.2.16
• 3.9.0.175
• 0.0.12179
• 4.1.0.82
• 2.1.3.25
• 1.2.2.000004
• 2.1.0.210
• 1.2.4.000030
• 3.8.0.100
• 3.8.0.93
• 3.1.0.111
• 3.6.1.20
• 1.4.2.10
• 4.2.4456.5
• 1.4.0.185
• 1.5.0.336
• 1.1.2.000036

...click to view all...
When you're planning to uninstall Zscaler you should check if the following data is left behind on your PC.

Folders left behind when you uninstall Zscaler:

• C:\Program Files (x86)\Zscaler
• C:\Users\%user%\AppData\Local\VirtualStore\ProgramData\Zscaler

The files below were left behind on your disk by Zscaler when you uninstall it:

• C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
• C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
• C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.9984-oem.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files (x86)\Zscaler\Updater\update.ini
• C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
• C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
• C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
• C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
• C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
• C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
• C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
• C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
• C:\Users\%user%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XPH98WUD\Zscaler-e0299e78542d3ae2933f1acb73e967a1-application[1].htm
• C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log
• C:\Users\%user%\AppData\Local\VirtualStore\ProgramData\Zscaler\E61497C82E22070933E73939019FEDDCCFA26A7D+config.dat
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Cookies\UserName@samlsp.private.zscaler[2].txt
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Recent\Zscaler-installLog.lnk

Registry keys:

• HKEY_CURRENT_USER\Software\Zscaler
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
• HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Additional values that you should delete:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\Downloads\Zscaler-windows-2.1.2.105-installer(5).exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\Downloads\Zscaler-windows-2.1.2.105-installer.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName

A way to uninstall Zscaler with Advanced Uninstaller PRO

Zscaler is an application by Zscaler Inc.. Sometimes, people try to uninstall this program. This is troublesome because removing this by hand takes some advanced knowledge regarding removing Windows programs manually. One of the best SIMPLE approach to uninstall Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, install it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and all around tool to optimize your Windows PC.

DOWNLOAD NOW

• go to Download Link
• download the program by pressing the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire the program's interface and number of features available. Advanced Uninstaller PRO is a powerful program.

3. Press the General Tools category


4. Activate the Uninstall Programs button


5. A list of the applications installed on your PC will appear

6. Scroll the list of applications until you locate Zscaler or simply activate the Search field and type in "Zscaler". If it exists on your system the Zscaler application will be found automatically. When you click Zscaler in the list of apps, some information regarding the application is shown to you:

• Safety rating (in the lower left corner). This tells you the opinion other people have regarding Zscaler, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information regarding the program you are about to remove, by pressing the Properties button.

7. Press the Uninstall button. A window asking you to confirm will show up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will automatically remove Zscaler.


8. After uninstalling Zscaler, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to proceed with the cleanup. All the items that belong Zscaler which have been left behind will be detected and you will be able to delete them. By removing Zscaler with Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your PC.

Your PC will remain clean, speedy and ready to serve you properly.

Disclaimer

This page is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application. This page only contains detailed info on how to remove Zscaler in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.