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How to uninstall Zscaler from your PC

This info is about Zscaler for Windows. Here you can find details on how to remove it from your computer. The Windows release was created by Zscaler Inc.. Take a look here for more details on Zscaler Inc.. The program is usually located in the C:\Program Files\Zscaler directory (same installation drive as Windows). Zscaler's complete uninstall command line is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. The application's main executable file has a size of 51.07 MB (53555416 bytes) on disk and is called Zscaler-windows-4.2.0.190-installer-x64.exe.

Zscaler installs the following the executables on your PC, occupying about 219.10 MB (229745640 bytes) on disk.

  • Zscaler-windows-4.2.0.190-installer-x64.exe (51.07 MB)
  • Zscaler-windows-4.2.4456.5-installer-x64.exe (51.09 MB)
  • npcap-1.00-oem.exe (770.85 KB)
  • npcap-1.50-oem.exe (1.01 MB)
  • npcap-1.60-oem.exe (1.04 MB)
  • npcap-1.71-oem.exe (1.09 MB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.06 KB)
  • MicrosoftEdgeWebview2Setup.exe (1.52 MB)
  • ZSFFutil.exe (213.30 KB)
  • ZEPInstaller.exe (4.20 MB)
  • ZSAHelper.exe (3.21 MB)
  • uninstall.exe (7.08 MB)
  • ZSAService.exe (4.69 MB)
  • ZSAMTAuthApp.exe (1.11 MB)
  • ZSATray.exe (1.82 MB)
  • ZSATrayManager.exe (11.12 MB)
  • ZSATunnel.exe (12.25 MB)
  • ZSAUpdater.exe (4.40 MB)
  • ZSAUpm.exe (9.72 MB)
...click to view all...

The current web page applies to Zscaler version 4.2.4456.5 alone. You can find below info on other releases of Zscaler:

...click to view all...
If planning to uninstall Zscaler you should check if the following data is left behind on your PC.

Directories that were left behind:
  • C:\Program Files (x86)\Zscaler
  • C:\Users\%user%\AppData\Local\Zscaler

Generally, the following files are left on disk:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSATrayHelper.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\RevertZcc\Zscaler-windows-4.2.4456.5-installer.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\Libpcap-License.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-1.71-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\x86\PacparserV8.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\x86\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nspr-LICENSE
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssckbi.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nss-COPYING
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\ZSFFUtil\x86\ZSFFutil.exe
  • C:\Program Files (x86)\Zscaler\ZEPInstaller\ZEPInstaller.exe
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSACredentialProviders\ZSACredentialProvider.dll
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\amd64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\arm64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\win10\i386\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Core.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Microsoft.Web.WebView2.Wpf.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\WebView2Loader.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSAMTAuthApp.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATrayManager\ZSATrayManager.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\amd64\zsawdrv.sys
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.cat
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.inf
  • C:\Program Files (x86)\Zscaler\ZSAWFPDriver\arm64\zsawdrv.sys
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-22-10-37-24.989207.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-22-10-41-25.598787.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-22-10-42-31.354458.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-26-08-24-02.881729.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-26-08-24-52.210880.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-26-10-06-11.485845.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2023-12-27-07-31-19.064917.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-01-10-52-43.325849.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-01-11-25-34.994680.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-01-12-26-21.926389.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-01-12-40-46.459885.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-01-12-44-26.192468.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-02-09-31-25.279529.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-02-15-14-34.622154.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-02-15-29-17.680343.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-08-30-54.942597.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-08-38-01.202692.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-10-33-44.720765.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-10-51-50.705673.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-10-57-15.641244.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-11-00-36.268257.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-03-11-03-13.855110.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-13-10.881557.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-14-45.047689.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-18-45.214753.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-20-19.362452.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-21-00.905384.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-01-29-02-23-12.802370.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-07-37-19.553444.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-07-38-21.421451.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-07-39-12.808322.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-07-39-42.252839.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-07-43-35.821328.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-08-34-49.440067.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-08-38-04.474694.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-08-38-26.980288.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-08-38-49.549493.log.zip
  • C:\Users\%user%\AppData\Local\Zscaler\ZSATray_2024-02-02-08-48-43.968152.log.zip

You will find in the Windows Registry that the following data will not be cleaned; remove them one by one using regedit.exe:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A7F14527CD9F95E449A6BF783EFF8115
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Use regedit.exe to delete the following additional registry values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A7F14527CD9F95E449A6BF783EFF8115\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3443346343-3950104277-1031409246-33675\\Device\HarddiskVolume4\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath


How to erase Zscaler from your PC with the help of Advanced Uninstaller PRO

Zscaler is a program marketed by Zscaler Inc.. Frequently, people want to remove this program. Sometimes this is hard because doing this by hand takes some advanced knowledge regarding Windows program uninstallation. The best QUICK approach to remove Zscaler is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to optimize your system.

DOWNLOAD NOW

  • visit Download Link
  • download the setup by clicking on the green DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take your time to admire the program's interface and wealth of features available. Advanced Uninstaller PRO is a powerful package of tools.

3. Click on the General Tools category
Go to General Tools


4. Press the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the programs existing on the computer will be made available to you

6. Scroll the list of programs until you find Zscaler or simply click the Search feature and type in "Zscaler". The Zscaler app will be found very quickly. Notice that when you click Zscaler in the list of applications, the following data about the application is made available to you:


  • Star rating (in the lower left corner). The star rating tells you the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Click on the Read reviews button.
  • Technical information about the application you are about to uninstall, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will show up. accept the removal by pressing Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After removing Zscaler, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to go ahead with the cleanup. All the items of Zscaler which have been left behind will be found and you will be able to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and ready to serve you properly.



Disclaimer

The text above is not a piece of advice to uninstall Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application. This page simply contains detailed instructions on how to uninstall Zscaler in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2023-11-07 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2023-11-07 12:19:00.170