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How to uninstall Zscaler from your computer

This info is about Zscaler for Windows. Below you can find details on how to remove it from your PC. It was coded for Windows by Zscaler Inc.. You can find out more on Zscaler Inc. or check for application updates here. The program is frequently installed in the C:\Program Files (x86)\Zscaler folder (same installation drive as Windows). You can uninstall Zscaler by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe. Keep in mind that you might get a notification for administrator rights. ZSATray.exe is the Zscaler's main executable file and it takes approximately 3.14 MB (3296176 bytes) on disk.

Zscaler is composed of the following executables which occupy 63.18 MB (66249800 bytes) on disk:

  • certutil.exe (230.50 KB)
  • npcap-0.99-r7-oem.exe (732.98 KB)
  • Zscaler-Network-Adapter-1.0.1.0.exe (536.04 KB)
  • Zscaler-Network-Adapter-1.0.2.0.exe (521.54 KB)
  • Zscaler-Network-Adapter-Win10-1.0.2.0.exe (544.06 KB)
  • zscalerappupdater.exe (8.67 MB)
  • zscalerchecksumverifier.exe (82.80 KB)
  • Zscaler-windows-2.1.0.210-installer.exe (30.98 MB)
  • ZSAHelper.exe (546.42 KB)
  • uninstall.exe (5.80 MB)
  • ZSAService.exe (2.36 MB)
  • ZSATray.exe (3.14 MB)
  • ZSATunnel.exe (6.41 MB)
  • ZSAUpdater.exe (2.70 MB)
...click to view all...

This page is about Zscaler version 2.1.0.210 alone. For other Zscaler versions please click below:

...click to view all...
If you are manually uninstalling Zscaler we advise you to verify if the following data is left behind on your PC.

Folders remaining:
  • C:\Program Files (x86)\Zscaler

Check for and remove the following files from your disk when you uninstall Zscaler:
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSAAuth.dll
  • C:\Program Files (x86)\Zscaler\Common\lib\ZSALogger.dll
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.ico
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerApp.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppSplash.png
  • C:\Program Files (x86)\Zscaler\Common\resources\ZscalerAppTop.png
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\certutil.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\freebl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\msvcr120.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nspr4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nss3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssdbm3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\nssutil3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plc4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\plds4.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\smime3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\softokn3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\sqlite3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\CertUtil\ssl3.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\Npcap\npcap-0.99-r7-oem.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\PacParser\pacparser.dll
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.1.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\ThirdParty\TAPDriver\Zscaler-Network-Adapter-Win10-1.0.2.0.exe
  • C:\Program Files (x86)\Zscaler\Updater\update.ini
  • C:\Program Files (x86)\Zscaler\Updater\zscalerappupdater.exe
  • C:\Program Files (x86)\Zscaler\Updater\zscalerchecksumverifier.exe
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\10.0\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.1\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.2\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x64\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.cat
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.inf
  • C:\Program Files (x86)\Zscaler\ZSAFilterDriver\6.3\x86\zapprd.sys
  • C:\Program Files (x86)\Zscaler\ZSAHelper\ZSAHelper.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.dat
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\uninstall.exe
  • C:\Program Files (x86)\Zscaler\ZSAInstaller\Zscaler-installLog.log
  • C:\Program Files (x86)\Zscaler\ZSAService\ZSAService.exe
  • C:\Program Files (x86)\Zscaler\ZSATray\Newtonsoft.Json.dll
  • C:\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • C:\Program Files (x86)\Zscaler\ZSATunnel\ZSATunnel.exe
  • C:\Program Files (x86)\Zscaler\ZSAUpdater\ZSAUpdater.exe
  • C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\100\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Zscaler_ZSAInstaller_uninstall_exe
  • C:\Users\%user%\AppData\Local\Temp\Zscaler-uninstallation.log

Registry keys:
  • HKEY_CURRENT_USER\Software\Zscaler
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C5511008B650950478A3E2D29A207F7F
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Zscaler
  • HKEY_LOCAL_MACHINE\Software\Zscaler Inc.

Additional values that you should remove:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\C5511008B650950478A3E2D29A207F7F\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserSettings\S-1-5-21-3609214786-2555792612-64341001-19689\\Device\HarddiskVolume5\Program Files (x86)\Zscaler\ZSATray\ZSATray.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ztap\DisplayName


A way to delete Zscaler from your computer using Advanced Uninstaller PRO

Zscaler is a program by the software company Zscaler Inc.. Some people want to remove it. This can be hard because performing this by hand requires some advanced knowledge related to removing Windows applications by hand. The best EASY way to remove Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is a good step because Advanced Uninstaller PRO is a very efficient uninstaller and all around tool to take care of your computer.

DOWNLOAD NOW

  • visit Download Link
  • download the program by clicking on the green DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very good PC management program.

3. Press the General Tools button
Go to General Tools


4. Press the Uninstall Programs feature
Go to Uninstall Programs


5. A list of the applications installed on your computer will appear

6. Navigate the list of applications until you locate Zscaler or simply activate the Search field and type in "Zscaler". The Zscaler app will be found automatically. After you select Zscaler in the list , some data about the application is available to you:


  • Star rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Technical information about the app you want to remove, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will show up. accept the removal by pressing Uninstall. Advanced Uninstaller PRO will then uninstall Zscaler.
Uninstall Zscaler


8. After uninstalling Zscaler, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to start the cleanup. All the items that belong Zscaler that have been left behind will be found and you will be able to delete them. By removing Zscaler using Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your PC.

Your computer will remain clean, speedy and able to run without errors or problems.



Disclaimer

The text above is not a piece of advice to remove Zscaler by Zscaler Inc. from your computer, we are not saying that Zscaler by Zscaler Inc. is not a good application. This text only contains detailed info on how to remove Zscaler supposing you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2020-03-18 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2020-03-18 13:53:43.793