Zscaler

How to uninstall Zscaler from your computer

You can find on this page details on how to remove Zscaler for Windows. The Windows release was developed by Zscaler Inc.. More information about Zscaler Inc. can be read here. Zscaler is frequently set up in the C:\Program Files\Zscaler folder, however this location can differ a lot depending on the user's decision when installing the application. The entire uninstall command line for Zscaler is C:\Program Files\Zscaler\ZSAInstaller\uninstall.exe. The program's main executable file is titled Zscaler-windows-4.5.0.352-installer-x64.exe and its approximative size is 60.48 MB (63415648 bytes).

The executables below are part of Zscaler. They take about 260.73 MB (273392424 bytes) on disk.

• Zscaler-windows-4.5.0.352-installer-x64.exe (60.48 MB)
• Zscaler-windows-4.5.0.366-installer-x64.exe (60.49 MB)
• npcap-1.75-oem.exe (1.10 MB)
• npcap-1.79-oem.exe (1.11 MB)
• Zscaler-Network-Adapter-Win10-1.0.2.0.exe (624.09 KB)
• MicrosoftEdgeWebview2Setup.exe (1.53 MB)
• ZSFFutil.exe (156.38 KB)
• ZEPService.exe (1.93 MB)
• ZEPInstaller.exe (8.75 MB)
• ZSACli.exe (3.12 MB)
• ZSAHelper.exe (4.19 MB)
• uninstall.exe (7.26 MB)
• ZSAService.exe (5.65 MB)
• ZSAMTAuthApp.exe (1.17 MB)
• ZSATray.exe (2.29 MB)
• ZSATrayManager.exe (11.62 MB)
• ZSATunnel.exe (9.80 MB)
• ZSAUpdater.exe (5.05 MB)
• ZSAUpm.exe (13.93 MB)

...click to view all...

This web page is about Zscaler version 4.5.0.366 alone. You can find here a few links to other Zscaler releases:

• 4.3.0.202
• 2.1.2.740
• 1.1.2.000025
• 1.1.4.000006
• 4.2.0.217
• 3.7.2.18
• 2.1.2.113
• 1.2.3.000005
• 3.7.1.44
• 1.4.1.6
• 2.1.2.71
• 4.4.0.379
• 1.4.2.12
• 4.2.0.209
• 1.5.2.7
• 3.7.96.20
• 3.9.0.191
• 3.6.0.26
• 1.2.0.000316
• 4.5.0.344
• 4.4.0.346
• 3.7.0.88
• 4.2.0.149
• 2.1.2.81
• 4.4.0.335
• 4.0.0.80
• 1.1.1.000000
• 3.7.2.19
• 1.4.0.188
• 3.7.1.54
• 3.4.0.124
• 3.1.0.96
• 3.4.0.101
• 3.4.1.4
• 4.6.0.123
• 3.2.0.73
• 4.2.0.601
• 3.9.0.156
• 1.5.1.8
• 4.3.0.181
• 4.2.1.173
• 1.4.3.1
• 4.2.1.199
• 4.4.0.300
• 4.3.0.151
• 3.7.1.53
• 4.3.0.226
• 3.1.0.781
• 4.4.0.389
• 1.5.2.10
• 4.3.0.243
• 4.3.0.188
• 4.5.0.278
• 4.3.0.131
• 3.0.0.195
• 4.3.0.161
• 2.1.2.92
• 4.4.0.368
• 4.1.0.85
• 3.6.1.26
• 4.5.0.296
• 3.1.0.103
• 4.2.1.181
• 4.6.0.168
• 3.6.1.25
• 3.1.0.129
• 4.1.0.62
• 4.2.0.198
• 1.5.0.332
• 4.5.0.352
• 4.5.0.255
• 3.5.0.108
• 4.4.0.294
• 1.3.1.0
• 4.4.0.324
• 2.2.1.77
• 2.1.2.112
• 4.0.0.89
• 4.5.0.337
• 1.5.2.5
• 4.5.0.286
• 3.9.0.183
• 1.2.1.000015
• 4.4.0.309
• 2.0.1.32
• 3.1.0.88
• 4.5.0.334
• 3.4.0.120
• 3.8.0.102
• 3.7.49.11
• 4.5.0.381
• 3.9.0.160
• 3.6.1.23
• 1.5.2.501
• 1.5.2.8
• 4.5.0.325
• 4.3.0.238
• 4.6.0.200
• 4.4.0.383
• 1.1.0.000213

...click to view all...
After the uninstall process, the application leaves some files behind on the PC. Part_A few of these are shown below.

Directories found on disk:

• C:\Program Files\UserName
• C:\Users\%user%\AppData\Local\Comms
• C:\Users\%user%\AppData\Local\ConnectedDevicesPlatform
• C:\Users\%user%\AppData\Local\CrashDumps

The files below are left behind on your disk by Zscaler's application uninstaller when you removed it:

• C:\Program Files\UserName\Common\lib\ZSAAuth.dll
• C:\Program Files\UserName\Common\lib\ZSALogger.dll
• C:\Program Files\UserName\Common\lib\ZSATrayHelper.dll
• C:\Program Files\UserName\Common\resources\UserNameApp.ico
• C:\Program Files\UserName\Common\resources\UserNameApp.png
• C:\Program Files\UserName\Common\resources\UserNameAppSplash.png
• C:\Program Files\UserName\Common\resources\UserNameAppTop.png
• C:\Program Files\UserName\RevertZcc\UserName-windows-4.5.0.366-installer-x64.exe
• C:\Program Files\UserName\ThirdParty\Npcap\Libpcap-License.txt
• C:\Program Files\UserName\ThirdParty\Npcap\npcap-1.79-oem.exe
• C:\Program Files\UserName\ThirdParty\Npcap\WinPcap-License-And-Acknowledgements.txt
• C:\Program Files\UserName\ThirdParty\PacParser\x64\pacparser.dll
• C:\Program Files\UserName\ThirdParty\PacParser\x64\PacparserV8.dll
• C:\Program Files\UserName\ThirdParty\TAPDriver\x64\UserName-Network-Adapter-Win10-1.0.2.0.exe
• C:\Program Files\UserName\ThirdParty\WebView2\MicrosoftEdgeWebview2Setup.exe
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\freebl3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\libnspr4.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\libplc4.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\libplds4.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\nspr-LICENSE
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\nss3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\nssckbi.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\nss-COPYING
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\nssutil3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\smime3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\softokn3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\sqlite3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\ssl3.dll
• C:\Program Files\UserName\ThirdParty\ZSFFUtil\x64\ZSFFutil.exe
• C:\Program Files\UserName\ZEP\ZEPInstallationHelper.dll
• C:\Program Files\UserName\ZEP\zepprotect.sys
• C:\Program Files\UserName\ZEP\ZEPSdk.dll
• C:\Program Files\UserName\ZEP\ZEPService.exe
• C:\Program Files\UserName\ZEPInstaller\ZEPInstaller.exe
• C:\Program Files\UserName\ZSACli\ZSACli.exe
• C:\Program Files\UserName\ZSACredentialProviders\ARM64\ZSACredentialProvider.dll
• C:\Program Files\UserName\ZSACredentialProviders\ZSACredentialProvider.dll
• C:\Program Files\UserName\ZSAFilterDriver\win10\amd64\zapprd.cat
• C:\Program Files\UserName\ZSAFilterDriver\win10\amd64\zapprd.inf
• C:\Program Files\UserName\ZSAFilterDriver\win10\amd64\zapprd.sys
• C:\Program Files\UserName\ZSAFilterDriver\win10\arm64\zapprd.cat
• C:\Program Files\UserName\ZSAFilterDriver\win10\arm64\zapprd.inf
• C:\Program Files\UserName\ZSAFilterDriver\win10\arm64\zapprd.sys
• C:\Program Files\UserName\ZSAFilterDriver\win10\i386\zapprd.cat
• C:\Program Files\UserName\ZSAFilterDriver\win10\i386\zapprd.inf
• C:\Program Files\UserName\ZSAFilterDriver\win10\i386\zapprd.sys
• C:\Program Files\UserName\ZSAHelper\ZSAHelper.exe
• C:\Program Files\UserName\ZSAInstaller\uninstall.dat
• C:\Program Files\UserName\ZSAInstaller\uninstall.exe
• C:\Program Files\UserName\ZSAInstaller\UserName-installLog.log
• C:\Program Files\UserName\ZSAService\ZSAService.exe
• C:\Program Files\UserName\ZSATray\fr\ZSAGlobalization.resources.dll
• C:\Program Files\UserName\ZSATray\Microsoft.Web.WebView2.Core.dll
• C:\Program Files\UserName\ZSATray\Microsoft.Web.WebView2.Wpf.dll
• C:\Program Files\UserName\ZSATray\Newtonsoft.Json.dll
• C:\Program Files\UserName\ZSATray\WebView2Loader.dll
• C:\Program Files\UserName\ZSATray\ZSAGlobalization.dll
• C:\Program Files\UserName\ZSATray\ZSAMTAuthApp.exe
• C:\Program Files\UserName\ZSATray\ZSATray.exe
• C:\Program Files\UserName\ZSATrayManager\ZSATrayManager.exe
• C:\Program Files\UserName\ZSATunnel\ZSATunnel.exe
• C:\Program Files\UserName\ZSAUpdater\ZSAUpdater.exe
• C:\Program Files\UserName\ZSAUpm\YEngine.dll
• C:\Program Files\UserName\ZSAUpm\ZSAUpm.exe
• C:\Program Files\UserName\ZSAWFPDriver\amd64\zsawdrv.cat
• C:\Program Files\UserName\ZSAWFPDriver\amd64\zsawdrv.inf
• C:\Program Files\UserName\ZSAWFPDriver\amd64\zsawdrv.sys
• C:\Program Files\UserName\ZSAWFPDriver\arm64\zsawdrv.cat
• C:\Program Files\UserName\ZSAWFPDriver\arm64\zsawdrv.inf
• C:\Program Files\UserName\ZSAWFPDriver\arm64\zsawdrv.sys
• C:\Users\%user%\AppData\Local\Comms\Unistore\data\AggregateCache.uca
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\store.jfm
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\store.vol
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\tmp.edb
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\USS.jcp
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\USS.jtx
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\USSres00001.jrs
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\USSres00002.jrs
• C:\Users\%user%\AppData\Local\Comms\UnistoreDB\USStmp.jtx
• C:\Users\%user%\AppData\Local\ConnectedDevicesPlatform\CDPGlobalSettings.cdp
• C:\Users\%user%\AppData\Local\ConnectedDevicesPlatform\Connected Devices Platform certificates.sst
• C:\Users\%user%\AppData\Local\ConnectedDevicesPlatform\L.UserName.cdp
• C:\Users\%user%\AppData\Local\ConnectedDevicesPlatform\L.UserName\ActivitiesCache.db
• C:\Users\%user%\AppData\Local\CrashDumps\CleanUp_Utility.exe.3676.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\CleanUp_Utility.exe.4912.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\CleanUp_Utility.exe.8092.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe(1).5768.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe(1).5828.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe(1).5848.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe.5768.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe.5828.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\OktaVerify.exe.5848.dmp
• C:\Users\%user%\AppData\Local\CrashDumps\pbpack126.exe.11800.dmp
• C:\Users\%user%\AppData\Local\D3DSCache\ab326b5a64fa2db7\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.idx
• C:\Users\%user%\AppData\Local\D3DSCache\ab326b5a64fa2db7\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.lock
• C:\Users\%user%\AppData\Local\D3DSCache\ab326b5a64fa2db7\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.val
• C:\Users\%user%\AppData\Local\D3DSCache\cb00da9ba77862e\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.idx
• C:\Users\%user%\AppData\Local\D3DSCache\cb00da9ba77862e\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.lock
• C:\Users\%user%\AppData\Local\D3DSCache\cb00da9ba77862e\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.val
• C:\Users\%user%\AppData\Local\D3DSCache\e8010882af4f153f\F4EB2D6C-ED2B-4BDD-AD9D-F913287E6768.idx

Registry that is not removed:

• HKEY_CURRENT_USER\Software\Microsoft\Unified Store\HighWaterMarks\C:_Users_UserName_AppData_Local_Comms_UnistoreDB_store.vol
• HKEY_CURRENT_USER\Software\UserName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\F924BB64D48BAC94B83DB5B288FC788C
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\UserName
• HKEY_LOCAL_MACHINE\Software\UserName Inc.

Open regedit.exe in order to remove the following values:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\F924BB64D48BAC94B83DB5B288FC788C\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files (x86)\UserName\ZEP\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\UserName\ZEP\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-18\\Device\HarddiskVolume3\Program Files\ZSAMSInstaller\UserName-windows-4.5.0.366-installer-x64.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Program Files\UserName\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Microsoft\OneDrive\OneDrive.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\_iu14D2N.tmp
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\_uninstall1D02CD32\_uninstall10840.000
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\_uninstall372553C2\_uninstall9644.000
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\_uninstall3C09D22F\_uninstall9728.000
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\_uninstallD91A41D4\_uninstall9288.000
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\is-L0IQQ.tmp\Advanced_Uninstaller13.tmp
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\is-L55R8.tmp\Advanced_Uninstaller13.tmp
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Local\Temp\is-QGLJL.tmp\Advanced_Uninstaller13.tmp
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-1384296498-199778023-1420495646-1002\\Device\HarddiskVolume3\Program Files\UserName\ZSATray\ZSATray.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\zapprd\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\DisplayName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZEPService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAService\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATrayManager\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSATunnel\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpdater\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\Description
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAUpm\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ZSAWDRV\DisplayName

A way to remove Zscaler from your computer with the help of Advanced Uninstaller PRO

Zscaler is an application released by the software company Zscaler Inc.. Some people try to remove this program. This can be easier said than done because deleting this manually takes some experience related to removing Windows applications by hand. One of the best EASY action to remove Zscaler is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to maximize the performance of your computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by pressing the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's interface and number of functions available. Advanced Uninstaller PRO is a very useful PC management program.

3. Click on the General Tools button


4. Activate the Uninstall Programs tool


5. A list of the applications installed on the computer will appear

6. Navigate the list of applications until you locate Zscaler or simply click the Search feature and type in "Zscaler". The Zscaler app will be found very quickly. When you select Zscaler in the list , some information about the application is shown to you:

• Safety rating (in the lower left corner). The star rating explains the opinion other users have about Zscaler, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information about the app you wish to uninstall, by pressing the Properties button.

7. Press the Uninstall button. A confirmation page will come up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then remove Zscaler.


8. After removing Zscaler, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to perform the cleanup. All the items that belong Zscaler that have been left behind will be found and you will be able to delete them. By removing Zscaler using Advanced Uninstaller PRO, you can be sure that no registry items, files or folders are left behind on your computer.

Your PC will remain clean, speedy and able to take on new tasks.

Disclaimer

This page is not a recommendation to remove Zscaler by Zscaler Inc. from your PC, nor are we saying that Zscaler by Zscaler Inc. is not a good application for your PC. This text simply contains detailed instructions on how to remove Zscaler in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.