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How to uninstall Zoom from your PC

This page contains thorough information on how to uninstall Zoom for Windows. The Windows release was created by Zoom Video Communications, Inc.. More info about Zoom Video Communications, Inc. can be read here. Please open if you want to read more on Zoom on Zoom Video Communications, Inc.'s page. The application is usually found in the C:\Users\UserName\AppData\Roaming\Zoom\bin folder (same installation drive as Windows). C:\Users\UserName\AppData\Roaming\Zoom\uninstall\Installer.exe is the full command line if you want to uninstall Zoom. Zoom's primary file takes around 288.29 KB (295208 bytes) and is named Zoom.exe.

Zoom is composed of the following executables which take 4.34 MB (4549088 bytes) on disk:

  • CptControl.exe (106.29 KB)
  • CptHost.exe (785.29 KB)
  • CptInstall.exe (259.29 KB)
  • CptService.exe (256.29 KB)
  • Installer.exe (868.29 KB)
  • zCrashReport64.exe (388.29 KB)
  • Zoom.exe (288.29 KB)
  • ZoomDocConverter.exe (216.29 KB)
  • ZoomOutlookIMPlugin.exe (486.79 KB)
  • Zoom_launcher.exe (349.79 KB)
  • zTscoder.exe (304.79 KB)
  • zUpdater.exe (132.79 KB)
...click to view all...

The current web page applies to Zoom version 5.9.12581 alone. You can find here a few links to other Zoom releases:

...click to view all...
Following the uninstall process, the application leaves some files behind on the computer. Some of these are listed below.

You should delete the folders below after you uninstall Zoom:
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_in
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_out
  • C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.8900.0.0_x64__cw5n1h2txyewy\Dashboard\WebContent\node_modules\swiper\modules\zoom
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Zoom

Usually, the following files are left on disk:
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\Designer\TV_safe_zoom.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\Library\CTAW_ZOOM.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\MulCut\SelSlider_zoom.PNG
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\SimpleTimeline\zoom_slider.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\SimpleTimeline\zoom_slider_bk.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\SimpleTimeline\zoom_slider_bk_long.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\SimpleTimeline\zoom_slider_zoomin.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\SimpleTimeline\zoom_slider_zoomout.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\ThemeDesigner\inserarea_btn_zoom.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\VideoViewer\videoviewer_zoom_bg.PNG
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\WorkSpace\timeline_btn_zoom in.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\WorkSpace\timeline_btn_zoom out.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\WorkSpace\zoom_slider_bk.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\1024x768\WorkSpace\zoom_slider_thumb.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\Designer\TV_safe_zoom.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\Library\CTAW_ZOOM.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\MulCut\SelSlider_zoom.PNG
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\SimpleTimeline\zoom_slider.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\SimpleTimeline\zoom_slider_zoomin.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\SimpleTimeline\zoom_slider_zoomout.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\ThemeDesigner\inserarea_btn_zoom.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\WorkSpace\timeline_btn_zoom in.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\WorkSpace\timeline_btn_zoom out.png
  • C:\Program Files\CyberLink\PowerDirector12\skin\192dpi\WorkSpace\zoom_slider_thumb.png
  • C:\Program Files\WindowsApps\64815ZMobileApps.VideoCompressorResizeCompressVide_1.0.14.0_x64__y5q3202s7vj2w\UWPClassLib\Images\zoom_out.png
  • C:\Program Files\WindowsApps\64815ZMobileApps.VideoCompressorResizeCompressVide_1.0.14.0_x64__y5q3202s7vj2w\UWPClassLib\Images\zoom-in.png
  • C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_144.1.1068.0_x64__v10z8vjag6ke6\HP.Framework.Extensions.PrinterSettings\Assets\vset_zoom.png
  • C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_144.1.1068.0_x64__v10z8vjag6ke6\HP.Framework.Extensions.PrinterSettings\Assets\vset_zoom_ext.png
  • C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_144.1.1068.0_x64__v10z8vjag6ke6\HP.Framework.Extensions.PrinterSettings\Assets\vset_zoom_ext_tablet.png
  • C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_144.1.1068.0_x64__v10z8vjag6ke6\HP.Framework.Extensions.PrinterSettings\Assets\vset_zoom_tablet.png
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_in\zoom_in_round_filled.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_in\zoom_in_round_lined.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_in\zoom_in_sharp_filled.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_in\zoom_in_sharp_lined.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_out\zoom_out_round_filled.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_out\zoom_out_round_lined.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_out\zoom_out_sharp_filled.svg
  • C:\Program Files\WindowsApps\AD2F1837.myHP_25.52313.106.0_x64__v10z8vjag6ke6\Bundle\assets\__libraries\veneer-nativebase-icons\assets\svg-icons\zoom_out\zoom_out_sharp_lined.svg
  • C:\Program Files\WindowsApps\Microsoft.MinecraftEducationEdition_1.19.5200.0_x64__8wekyb3d8bbwe\data\resource_packs\vanilla\textures\ui\cartography_table_zoom.png
  • C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.8900.0.0_x64__cw5n1h2txyewy\Dashboard\WebContent\node_modules\swiper\modules\zoom\zoom.js
  • C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.8900.0.0_x64__cw5n1h2txyewy\Dashboard\WebContent\node_modules\swiper\modules\zoom\zoom.min.css
  • C:\Users\%user%\AppData\Roaming\Adobe\Photoshop Elements\18.0\Locale\en_US\CreationGraphics\Kodak Gallery\5x7_adode_folded_cards_zoom.jpg
  • C:\Users\%user%\AppData\Roaming\Adobe\Photoshop Elements\18.0\Locale\en_US\CreationGraphics\kodak\5x7_adode_folded_cards_zoom.jpg
  • C:\Users\%user%\AppData\Roaming\Adobe\Photoshop Elements\18.0\Locale\en_US\CreationGraphics\shutterfly\4x8_adode_flat_cards_zoom.jpg
  • C:\Users\%user%\AppData\Roaming\Adobe\Photoshop Elements\18.0\Locale\en_US\CreationGraphics\shutterfly\5x7_adode_flat_cards_zoom.jpg
  • C:\Users\%user%\AppData\Roaming\Adobe\Photoshop Elements\18.0\Locale\en_US\CreationGraphics\shutterfly\5x7_adode_folded_cards_zoom.jpg
  • C:\Users\%user%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Zoom.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Zoom\Uninstall Zoom.lnk
  • C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Zoom\Zoom.lnk
  • C:\Users\%user%\AppData\Roaming\Mozilla\Firefox\Profiles\r47ruxp1.default\storage\default\https+++us06web.zoom.us\ls\data.sqlite
  • C:\Users\%user%\AppData\Roaming\Mozilla\Firefox\Profiles\r47ruxp1.default\storage\default\https+++us06web.zoom.us\ls\usage
  • C:\Users\%user%\AppData\Roaming\RingCentralMeetings\data\Zoom.us.ini
  • C:\Users\%user%\AppData\Roaming\RingCentralMeetings\ZoomDownload\Zoom.msi
  • C:\Users\%user%\AppData\Roaming\Zoom\5.14.2.14578\Installer.exe
  • C:\Users\%user%\AppData\Roaming\Zoom\5.14.2.14578\Zoom.msi
  • C:\Users\%user%\AppData\Roaming\Zoom\appsafecheck.txt
  • C:\Users\%user%\AppData\Roaming\Zoom\data\3dUJ_22nS5Gz5eqsDq86EQ==.db
  • C:\Users\%user%\AppData\Roaming\Zoom\data\client.config
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0284379d03c4e94943e95b99ee818259_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_064ec94134a16f5104d343a48cff12e0_0
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_07ca25225c0dc763272923cb4aa0187e_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_07e37920f92237e7eee27c6f184d6c17_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_095a4e56006339a065f6f0fc68ef58b8_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0979513dcc87ba6e14816fad2579538f_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_097b4e7ab221bddf2df0ef6cbae90303_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0c698bd8a16784fb73973296ab3ab308_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0ceb6b61b5f648025a5dd38ab682723a_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0da435f48fd1bf9214bb46e5a4518ebb_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0ea68067241c598e62c005a0ef78597c_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_0fb07dd07f20a9f7a07ef8b8cfec3a9f_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1014d85896316e85167e1c1a38499f8c_2
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1215dade36199933b65a5efd0eec79b0_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_12301fff40fb5a89e2e0098d5b309005_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_14b3b4db841f4ac89fd22e21d182554c_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_14d988210d6e5ef0e3d209472c0ca253_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_14edb1ba1e55574eb9d751fcf88c66b5_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_18102ac4b5d3fa271e8f8c58e4715cb2_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_194a5335b0834cff1cde1465fc42d589_2
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_196e37f3fb503497407b04d192ce254b_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_19e725b05cbb3025a53a05719f399469_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1a0b32629794988ee23f0f4fc7145b9f_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1a1f68fac72ceec3d40b27a604d07384_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1aa1a3bcf504bb10839d418e01cc7a4b_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1b37c95dddb5bac5a23a7653ac3ee091_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1bd57e7bbb5baa880fb085dd10b34ce1_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1c7c0373338ed491b424cba0b713e339_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1cdc89f2a68f154b051fe61165c97e9e_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1dbda6e2e35d16202eda01ec73d46831_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1dfffef2b3014ff653767b87cc222d4a_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_1f25db2f2657907da370bfaff27c56c2_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_203f3881f105d2e5d6a004b00db4c3e3_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_246a8ad4b60e10853e774196fbe5ce38_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_258411bb543be1dfa9222ed8954f79fc_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2a6e2c265f4bdb72612cda58dbc9c273_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2a893e0194ee62d6b8481207ed900373_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2b22ff9965a15084226122fd3b8a5779_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2c70d3db4a6be40f62440ad51d1f8553_100
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2cec2f6d58c3c9d4bc82c56d55312933_2
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2d639d30cd94d8d0ad7e2293a1e61f6f_101
  • C:\Users\%user%\AppData\Roaming\Zoom\data\ConfAvatar\conf_avatar_2d719c2efcc9dbab9c7b20b476143019_102

Use regedit.exe to manually remove from the Windows Registry the data below:
  • HKEY_CLASSES_ROOT\.zoom
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_WEBOC_DOCUMENT_ZOOM
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Zoom
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ZoomUMX
  • HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\AppHost\Zoom

Additional registry values that you should remove:
  • HKEY_CLASSES_ROOT\Interface\{000209A6-0000-0000-C000-000000000046}\
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\AppData\Roaming\Zoom\5.14.2.14578\Installer.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\AppData\Roaming\Zoom\5.14.2.14578\Installer.exe.FriendlyAppName
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\AppData\Roaming\Zoom\bin\Zoom.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\AppData\Roaming\Zoom\bin\Zoom.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\State\UserSettings\S-1-5-21-3327863017-2993157494-1615194670-1001\\Device\HarddiskVolume3\Users\UserName\AppData\Roaming\Zoom\5.14.2.14578\Installer.exe


How to uninstall Zoom from your PC with the help of Advanced Uninstaller PRO

Zoom is a program by the software company Zoom Video Communications, Inc.. Some users decide to uninstall it. This can be easier said than done because performing this by hand requires some knowledge regarding removing Windows applications by hand. One of the best QUICK manner to uninstall Zoom is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and all around utility to clean your system.

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  • navigate to Download Link
  • download the setup by pressing the DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. Take your time to admire the program's design and wealth of features available. Advanced Uninstaller PRO is a very useful system optimizer.

3. Click on the General Tools button
Go to General Tools


4. Activate the Uninstall Programs tool
Go to Uninstall Programs


5. A list of the programs installed on your PC will be made available to you

6. Scroll the list of programs until you find Zoom or simply click the Search feature and type in "Zoom". The Zoom program will be found automatically. Notice that when you click Zoom in the list , the following information regarding the program is made available to you:


  • Safety rating (in the lower left corner). The star rating tells you the opinion other users have regarding Zoom, from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Click on the Read reviews button.
  • Details regarding the program you want to remove, by pressing the Properties button.
For example you can see that for Zoom:





  • The publisher is: https://zoom.us
  • The uninstall string is: C:\Users\UserName\AppData\Roaming\Zoom\uninstall\Installer.exe
7. Click the Uninstall button. A confirmation dialog will show up. Confirm the uninstall by clicking Uninstall. Advanced Uninstaller PRO will uninstall Zoom.
Uninstall Zoom


8. After uninstalling Zoom, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong Zoom that have been left behind will be found and you will be asked if you want to delete them. By uninstalling Zoom using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your PC.

Your Windows computer will remain clean, speedy and able to run without errors or problems.

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Disclaimer

This page is not a recommendation to uninstall Zoom by Zoom Video Communications, Inc. from your PC, we are not saying that Zoom by Zoom Video Communications, Inc. is not a good application for your computer. This text simply contains detailed instructions on how to uninstall Zoom supposing you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2021-12-27 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2021-12-27 13:37:42.980