Dell SupportAssist

A guide to uninstall Dell SupportAssist from your computer

This page contains detailed information on how to remove Dell SupportAssist for Windows. It is written by Dell Inc.. Check out here for more details on Dell Inc.. Click on http://dell.com/Support/SupportAssist to get more info about Dell SupportAssist on Dell Inc.'s website. The program is often located in the C:\Program Files\Dell\SupportAssistAgent directory. Take into account that this path can differ depending on the user's decision. Dell SupportAssist's complete uninstall command line is C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistUninstaller.exe. The application's main executable file occupies 16.96 KB (17368 bytes) on disk and is called SupportAssist.exe.

The executable files below are part of Dell SupportAssist. They take an average of 132.87 MB (139320496 bytes) on disk.

• 7za.exe (511.46 KB)
• FileDialogHelper.exe (24.96 KB)
• SupportAssist.exe (16.96 KB)
• SupportAssistAgent.exe (37.46 KB)
• SupportAssistAppWire.exe (55.86 KB)
• SupportAssistBrowserHelper.exe (31.46 KB)
• SupportAssistDownloadManager.exe (33.96 KB)
• SupportAssistInstaller.exe (1.48 MB)
• SupportAssistUI.exe (656.96 KB)
• SupportAssistUninstaller.exe (15.96 KB)
• DellRemoteAssist.exe (10.01 MB)
• SupportAssist_6.0.7106.1402_x64.exe (99.73 MB)
• DSAPI.exe (942.48 KB)
• hybridGPUSwitch.exe (46.98 KB)
• LogGrabber.exe (86.98 KB)
• MessageBoxPluginProcess.exe (378.98 KB)
• obistutil.exe (46.48 KB)
• pcd.exe (647.48 KB)
• PcdrEngine.exe (22.98 KB)
• resourceUtil.exe (41.98 KB)
• SystemIdleCheck.exe (49.48 KB)
• Uninstaller.exe (1.28 MB)
• wifiradio.exe (21.48 KB)
• UpdaterUI.exe (429.48 KB)
• SRE.exe (5.75 MB)
• TechnicianToolkit.exe (10.61 MB)

...click to view all...

The current web page applies to Dell SupportAssist version 3.4.5.352 only. You can find here a few links to other Dell SupportAssist versions:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.1.23
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 3.11.2.143
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 3.11.1.18
• 4.0.0.51819
• 3.6.0.97
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 3.3.0.341
• 2.0.0.220
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94
• 3.13.0.236

...click to view all...
Some files and registry entries are usually left behind when you uninstall Dell SupportAssist.

Directories that were found:

• C:\Program Files\Dell\SupportAssistAgent

Check for and delete the following files from your disk when you uninstall Dell SupportAssist:

• C:\Program Files\Dell\SupportAssistAgent\bin\7za.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\applicationTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\homepageTakeoverAlert.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\migrationGlobalPopups.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\migrationPopups.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\openCaseNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\optimizeSystemNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\predictiveAlertNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\registrationNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Common\Services\View\WarrantyValidityNotification.html
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\app-style-alien.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\app-style-dell.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\bootstrap-datetimepicker.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap-ie.min.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\dell-ui-bootstrap-ie.min-blessed1.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\fontawesome-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-brand.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-large.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-small.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\icon-ui.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Bold.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Light.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Medium.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\roboto-regular-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\fonts\Roboto-Thin.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\dell-glyphons-halflings-multi-color.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\gray-dark-dot-line.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\gray-dark-title-line.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\theme\img\loading-animation-square.gif
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\css\ui.fancytree.css
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\glyphicons-halflings-regular.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-large.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-small.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\icon-ui.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Black.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Bold.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Light.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Medium.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Regular.eot
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Regular.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\roboto-regular-webfont.woff
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Thin.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\597IssueThmb.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\597SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\alienware.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Alienware_blur.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\application-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\backgroundSpinner.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\backup-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\battery.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\bckgrnd_-_tile_area_u445.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\bluetooth.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\checkmark_icon_passed.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_down_accordion.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_up_accordion.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_up_blue.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevron_white.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevrondown.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\chevronup.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\client.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Client_blur.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\clock-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\consumer.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\copy-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\cpu.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\cursor-arrow-line.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\custom-radio.svg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_alien_desktop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_alien_laptop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\Default_blur.jpg
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_dell_desktop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\default_dell_laptop_SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\dell_icon.gif

Use regedit.exe to manually remove from the Windows Registry the keys below:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellRemoteAssist|DellRemoteAssist.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\dell-supportassist
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\DellInc.DellSupportAssistforPCs_3.5.4.0_x64__htrsf667h5kn2\DellInc.DellSupportAssistforPCs_htrsf667h5kn2!App\windows.protocol\dell-supportassist
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\2C5E0F71A83654643A14309E2CDFFC4F
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{17F0E5C2-638A-4645-A341-03E9C2FDCFF4}

Registry values that are not removed from your computer:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\2C5E0F71A83654643A14309E2CDFFC4F\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{17F0E5C2-638A-4645-A341-03E9C2FDCFF4}\

How to delete Dell SupportAssist from your computer with Advanced Uninstaller PRO

Dell SupportAssist is a program released by Dell Inc.. Some computer users decide to erase it. Sometimes this can be easier said than done because performing this manually requires some advanced knowledge regarding PCs. The best QUICK solution to erase Dell SupportAssist is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and general tool to optimize your system.

DOWNLOAD NOW

• visit Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's interface and wealth of features available. Advanced Uninstaller PRO is a powerful package of tools.

3. Press the General Tools category


4. Activate the Uninstall Programs button


5. A list of the applications installed on your PC will appear

6. Scroll the list of applications until you locate Dell SupportAssist or simply activate the Search field and type in "Dell SupportAssist". The Dell SupportAssist app will be found very quickly. When you select Dell SupportAssist in the list of applications, some information about the program is made available to you:

• Safety rating (in the left lower corner). This tells you the opinion other users have about Dell SupportAssist, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Details about the app you are about to remove, by clicking on the Properties button.

For example you can see that for Dell SupportAssist:

• The web site of the application is: http://dell.com/Support/SupportAssist
• The uninstall string is: C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistUninstaller.exe

7. Press the Uninstall button. A confirmation window will show up. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Dell SupportAssist.


8. After removing Dell SupportAssist, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to start the cleanup. All the items of Dell SupportAssist that have been left behind will be found and you will be asked if you want to delete them. By uninstalling Dell SupportAssist with Advanced Uninstaller PRO, you are assured that no Windows registry items, files or folders are left behind on your computer.

Your Windows system will remain clean, speedy and able to take on new tasks.

Disclaimer

This page is not a piece of advice to remove Dell SupportAssist by Dell Inc. from your computer, we are not saying that Dell SupportAssist by Dell Inc. is not a good application for your computer. This page simply contains detailed instructions on how to remove Dell SupportAssist supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.