Dell SupportAssist

A guide to uninstall Dell SupportAssist from your PC

You can find below detailed information on how to remove Dell SupportAssist for Windows. The Windows version was developed by Dell Inc.. You can read more on Dell Inc. or check for application updates here. Detailed information about Dell SupportAssist can be found at http://dell.com/Support/SupportAssist. Dell SupportAssist is typically installed in the C:\Program Files\Dell\SupportAssistAgent directory, regulated by the user's decision. The full command line for removing Dell SupportAssist is MsiExec.exe /X{6F58CF6A-07C5-4015-B3FA-AF8B0056AB86}. Note that if you will type this command in Start / Run Note you may be prompted for admin rights. Dell SupportAssist's main file takes about 133.84 KB (137056 bytes) and its name is SupportAssist.exe.

The executable files below are part of Dell SupportAssist. They take about 87.82 MB (92084520 bytes) on disk.

• SupportAssist.exe (133.84 KB)
• SupportAssistAgent.exe (133.84 KB)
• SupportAssistAppWire.exe (133.84 KB)
• SupportAssistDataMigration.exe (133.84 KB)
• SupportAssistHardwareDiags.exe (133.84 KB)
• SupportAssistSoftwareDiags.exe (133.84 KB)
• SupportAssistInstaller.exe (650.84 KB)
• SupportAssistOsRecovery.exe (35.84 KB)
• DellDataManager.exe (215.44 KB)
• DellRemoteAssist.exe (13.85 MB)
• DellUpdateSupportAssistPlugin.exe (18.12 MB)
• applauncher.exe (20.66 KB)
• Dsapi.exe (1,001.66 KB)
• hybridGPUSwitch.exe (47.66 KB)
• LogGrabber.exe (86.66 KB)
• MessageBoxPluginProcess.exe (284.66 KB)
• obistutil.exe (45.16 KB)
• pcdr2d3dvideo.exe (147.66 KB)
• pcdrantenna.exe (187.16 KB)
• pcdrbattery.exe (57.16 KB)
• pcdrbddrive2.exe (59.66 KB)
• pcdrbdr.exe (54.16 KB)
• pcdrbdre.exe (49.16 KB)
• pcdrbiometricscamera.exe (1.63 MB)
• pcdrbluetooth.exe (435.16 KB)
• pcdrcddrive.exe (86.16 KB)
• pcdrcddrive2.exe (59.66 KB)
• pcdrcdr.exe (51.66 KB)
• pcdrcdrw.exe (54.66 KB)
• pcdrcmos.exe (43.16 KB)
• pcdrcpu.exe (509.16 KB)
• pcdrcuda.exe (155.16 KB)
• pcdrdigitizer.exe (468.16 KB)
• pcdrdvddrive2.exe (59.66 KB)
• pcdrdvdminusr.exe (50.66 KB)
• pcdrdvdminusrdl.exe (57.66 KB)
• pcdrdvdminusrw.exe (49.66 KB)
• pcdrdvdplusr.exe (49.16 KB)
• pcdrdvdplusrdl.exe (49.66 KB)
• pcdrdvdplusrw.exe (48.66 KB)
• pcdrdvdramdrive2.exe (61.66 KB)
• pcdrfingerprintreader.exe (135.66 KB)
• pcdrfloppy2.exe (27.66 KB)
• pcdrgps.exe (385.16 KB)
• pcdrgpufan.exe (109.66 KB)
• pcdrharddrive2.exe (45.16 KB)
• pcdrhddvddrive2.exe (59.66 KB)
• pcdrieee1394.exe (36.66 KB)
• pcdrjoystick.exe (94.16 KB)
• pcdrkeyboard.exe (318.66 KB)
• pcdrlid.exe (140.16 KB)
• pcdrmemory2.exe (133.66 KB)
• pcdrmicrophone.exe (421.16 KB)
• pcdrmobilebroadband.exe (44.66 KB)
• pcdrmodem.exe (180.66 KB)
• pcdrmonitor.exe (153.16 KB)
• pcdrmouse.exe (463.16 KB)
• pcdrnal.exe (3.87 MB)
• pcdrnetwork.exe (281.66 KB)
• pcdrnfc.exe (240.16 KB)
• pcdrobistdl.exe (65.16 KB)
• pcdrpccard.exe (25.16 KB)
• pcdrpci.exe (25.66 KB)
• pcdrpciexpress.exe (29.16 KB)
• pcdrpowerstate.exe (123.16 KB)
• pcdrprinter.exe (71.16 KB)
• pcdrremovablestorage.exe (27.66 KB)
• pcdrscsi2.exe (61.66 KB)
• pcdrsensors.exe (395.66 KB)
• pcdrsmart2.exe (116.16 KB)
• pcdrsound.exe (394.66 KB)
• pcdrssd.exe (92.16 KB)
• pcdrsysinfobluetooth.exe (45.16 KB)
• pcdrsysinfocommunication.exe (76.16 KB)
• pcdrsysinfocpu_x86.exe (82.66 KB)
• pcdrsysinfocsmi.exe (65.66 KB)
• pcdrsysinfodirect.exe (508.16 KB)
• pcdrsysinfonal.exe (3.85 MB)
• pcdrsysinfoperipheral.exe (68.66 KB)
• pcdrsysinfosmbios2.exe (203.16 KB)
• pcdrsysinfosoftware.exe (269.16 KB)
• pcdrsysinfostorage.exe (294.66 KB)
• pcdrsysinfosystemboard.exe (416.16 KB)
• pcdrsysinfovideocapture.exe (72.66 KB)
• pcdrsystemboard.exe (29.16 KB)
• pcdrtouchscrn.exe (201.16 KB)
• pcdrtvcard.exe (44.16 KB)
• pcdrusb.exe (155.66 KB)
• pcdrusbports.exe (167.16 KB)
• pcdrvideoports.exe (276.66 KB)
• pcdrwebcam.exe (2.28 MB)
• resourceUtil.exe (43.16 KB)
• SystemIdleCheck.exe (61.16 KB)
• wifiradio.exe (19.66 KB)
• ConfigInstaller.exe (7.27 MB)
• SRE.exe (6.77 MB)
• TechnicianToolkit.exe (16.66 MB)

...click to view all...

The current page applies to Dell SupportAssist version 3.11.2.143 only. You can find below info on other versions of Dell SupportAssist:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.1.23
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.4.5.352
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 3.11.1.18
• 4.0.0.51819
• 3.6.0.97
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 3.3.0.341
• 2.0.0.220
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94
• 3.13.0.236

...click to view all...
A considerable amount of files, folders and registry entries will be left behind when you are trying to remove Dell SupportAssist from your PC.

You should delete the folders below after you uninstall Dell SupportAssist:

• C:\Program Files\Dell\SupportAssistAgent

Files remaining:

• C:\Program Files\Dell\SupportAssistAgent\bin\(null).log
• C:\Program Files\Dell\SupportAssistAgent\bin\AgentInfo.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Antlr3.Runtime.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\applicationSettings.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Add-AppxPackage.resources\Add-AppxPackage.psd1
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Framework.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Runtime.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.VCLibs.140.00.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\WindowUWPClient_x64.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Config.txt
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Agent.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Common.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.DCF.UA.Bradbury.API.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.RPC.Transport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AppxPackageUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoUpdateUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DatabaseUpgrade.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DiagsHelper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DownloadManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DriverProcessor.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DataMigration.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.IDiags.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.IDiags.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.PcDr.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.PcDr.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Registration.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Registration.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Scheduler.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Scheduler.dll

Registry that is not cleaned:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellRemoteAssist|DellRemoteAssist.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\5D8C7E805B2F90F40BAE2F9831EBDF0B
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A6FC85F65C7051043BAFFAB80065BA68
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{6F58CF6A-07C5-4015-B3FA-AF8B0056AB86}

Supplementary registry values that are not removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\5D8C7E805B2F90F40BAE2F9831EBDF0B\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A6FC85F65C7051043BAFFAB80065BA68\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Windows\Installer\{6F58CF6A-07C5-4015-B3FA-AF8B0056AB86}\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SupportAssistAgent\ImagePath

How to erase Dell SupportAssist from your computer using Advanced Uninstaller PRO

Dell SupportAssist is an application marketed by the software company Dell Inc.. Sometimes, people decide to uninstall it. Sometimes this is difficult because doing this by hand requires some know-how related to removing Windows programs manually. One of the best EASY procedure to uninstall Dell SupportAssist is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, install it. This is good because Advanced Uninstaller PRO is the best uninstaller and all around tool to optimize your computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's interface and wealth of tools available. Advanced Uninstaller PRO is a very good PC management program.

3. Click on the General Tools button


4. Activate the Uninstall Programs button


5. A list of the programs existing on the computer will appear

6. Scroll the list of programs until you find Dell SupportAssist or simply click the Search field and type in "Dell SupportAssist". The Dell SupportAssist program will be found very quickly. After you select Dell SupportAssist in the list of apps, some data about the application is available to you:

• Safety rating (in the left lower corner). This tells you the opinion other users have about Dell SupportAssist, from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details about the application you wish to uninstall, by clicking on the Properties button.

For example you can see that for Dell SupportAssist:

• The publisher is: http://dell.com/Support/SupportAssist
• The uninstall string is: MsiExec.exe /X{6F58CF6A-07C5-4015-B3FA-AF8B0056AB86}

7. Click the Uninstall button. A window asking you to confirm will come up. accept the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall Dell SupportAssist.


8. After uninstalling Dell SupportAssist, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items of Dell SupportAssist that have been left behind will be found and you will be asked if you want to delete them. By uninstalling Dell SupportAssist with Advanced Uninstaller PRO, you are assured that no registry entries, files or folders are left behind on your system.

Your system will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a recommendation to uninstall Dell SupportAssist by Dell Inc. from your PC, nor are we saying that Dell SupportAssist by Dell Inc. is not a good application for your computer. This page only contains detailed info on how to uninstall Dell SupportAssist in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.