Dell SupportAssist

A guide to uninstall Dell SupportAssist from your PC

Dell SupportAssist is a Windows program. Read more about how to uninstall it from your PC. It is developed by Dell Inc.. More information about Dell Inc. can be found here. You can read more about about Dell SupportAssist at http://dell.com/Support/SupportAssist. The program is frequently found in the C:\Program Files\Dell\SupportAssistAgent folder (same installation drive as Windows). You can uninstall Dell SupportAssist by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{B5DCDCBD-BBB3-4A09-A496-E2FB05EC56CE}. Keep in mind that you might receive a notification for admin rights. SupportAssist.exe is the programs's main file and it takes close to 156.34 KB (160096 bytes) on disk.

Dell SupportAssist contains of the executables below. They occupy 68.39 MB (71710384 bytes) on disk.

• SupportAssist.exe (156.34 KB)
• SupportAssistAgent.exe (156.34 KB)
• SupportAssistAppWire.exe (156.34 KB)
• SupportAssistBiosManager.exe (156.34 KB)
• SupportAssistDataMigration.exe (156.34 KB)
• SupportAssistHardwareDiags.exe (156.34 KB)
• SupportAssistSoftwareDiags.exe (156.34 KB)
• SupportAssistInstaller.exe (649.34 KB)
• SupportAssistOsRecovery.exe (35.34 KB)
• DellDataManager.exe (217.91 KB)
• DellRemoteAssist.exe (13.94 MB)
• DellUpdateSupportAssistPlugin.exe (18.83 MB)
• SRE.exe (14.84 MB)
• TechnicianToolkit.exe (18.83 MB)

...click to view all...

The current web page applies to Dell SupportAssist version 3.13.0.236 only. You can find below info on other application versions of Dell SupportAssist:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.1.23
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 3.11.2.143
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.4.5.352
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 3.11.1.18
• 4.0.0.51819
• 3.6.0.97
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 3.3.0.341
• 2.0.0.220
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94

...click to view all...
Several files, folders and registry entries will not be deleted when you are trying to remove Dell SupportAssist from your computer.

Folders remaining:

• C:\Program Files\Dell\SupportAssistAgent

The files below are left behind on your disk by Dell SupportAssist when you uninstall it:

• C:\Program Files\Dell\SupportAssistAgent\bin\(null).log
• C:\Program Files\Dell\SupportAssistAgent\bin\AgentInfo.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Antlr3.Runtime.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\applicationSettings.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Add-AppxPackage.resources\Add-AppxPackage.psd1
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Framework.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Runtime.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.VCLibs.140.00.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\WindowUWPClient_x64.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Config.txt
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Agent.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Common.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.DCF.UA.Bradbury.API.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.RPC.Transport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AppxPackageUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoUpdateUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DatabaseUpgrade.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DiagsHelper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DownloadManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DriverProcessor.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BiosUpdate.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BiosUpdate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DataMigration.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.HardwareDiags.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.HardwareDiags.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.IDiags.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.PcDr.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Registration.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Registration.dll

Frequently the following registry data will not be cleaned:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellRemoteAssist|DellRemoteAssist.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\dell-supportassist
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\DellInc.DellSupportAssistforPCs_3.13.5.0_x64__htrsf667h5kn2\DellInc.DellSupportAssistforPCs_htrsf667h5kn2!App\windows.protocol\dell-supportassist
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4A4BEACB508350C46AF3897F98E15E33
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\6CB876B5155DB85498D34B242BE1DC12
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\DBCDCD5B3BBB90A44A692EBF50CE65EC
• HKEY_LOCAL_MACHINE\Software\Dell Inc\Dell SupportAssist Remediation
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B5DCDCBD-BBB3-4A09-A496-E2FB05EC56CE}

Registry values that are not removed from your PC:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4A4BEACB508350C46AF3897F98E15E33\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\6CB876B5155DB85498D34B242BE1DC12\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\DBCDCD5B3BBB90A44A692EBF50CE65EC\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Windows\Installer\{B5DCDCBD-BBB3-4A09-A496-E2FB05EC56CE}\

A way to remove Dell SupportAssist using Advanced Uninstaller PRO

Dell SupportAssist is a program marketed by Dell Inc.. Sometimes, users try to remove it. This is difficult because doing this manually takes some know-how regarding Windows program uninstallation. The best SIMPLE practice to remove Dell SupportAssist is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, add it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and general utility to optimize your PC.

DOWNLOAD NOW

• visit Download Link
• download the setup by clicking on the DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take some time to admire Advanced Uninstaller PRO's interface and wealth of tools available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools category


4. Press the Uninstall Programs button


5. All the applications installed on the computer will be made available to you

6. Navigate the list of applications until you find Dell SupportAssist or simply activate the Search field and type in "Dell SupportAssist". If it exists on your system the Dell SupportAssist program will be found automatically. Notice that after you click Dell SupportAssist in the list of applications, some information about the program is made available to you:

• Safety rating (in the lower left corner). This explains the opinion other people have about Dell SupportAssist, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Press the Read reviews button.
• Technical information about the app you are about to remove, by clicking on the Properties button.

For instance you can see that for Dell SupportAssist:

• The software company is: http://dell.com/Support/SupportAssist
• The uninstall string is: MsiExec.exe /X{B5DCDCBD-BBB3-4A09-A496-E2FB05EC56CE}

7. Press the Uninstall button. A window asking you to confirm will come up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall Dell SupportAssist.


8. After uninstalling Dell SupportAssist, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to perform the cleanup. All the items that belong Dell SupportAssist that have been left behind will be detected and you will be asked if you want to delete them. By removing Dell SupportAssist using Advanced Uninstaller PRO, you can be sure that no registry items, files or folders are left behind on your system.

Your computer will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a piece of advice to uninstall Dell SupportAssist by Dell Inc. from your PC, we are not saying that Dell SupportAssist by Dell Inc. is not a good application. This text simply contains detailed instructions on how to uninstall Dell SupportAssist in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.