Dell SupportAssist

A guide to uninstall Dell SupportAssist from your system

This page is about Dell SupportAssist for Windows. Here you can find details on how to uninstall it from your computer. It is made by Dell Inc.. More information on Dell Inc. can be found here. Please open http://dell.com/Support/SupportAssist if you want to read more on Dell SupportAssist on Dell Inc.'s web page. The application is often placed in the C:\Program Files\Dell\SupportAssistAgent directory (same installation drive as Windows). You can uninstall Dell SupportAssist by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{33E712C1-2183-421C-9BC8-C902DB9C596C}. Note that you might be prompted for administrator rights. The program's main executable file is named SupportAssist.exe and occupies 17.96 KB (18392 bytes).

Dell SupportAssist is comprised of the following executables which occupy 112.61 MB (118077224 bytes) on disk:

• 7za.exe (511.46 KB)
• FileDialogHelper.exe (16.96 KB)
• SupportAssist.exe (17.96 KB)
• SupportAssistAgent.exe (44.46 KB)
• SupportAssistAppLauncher.exe (21.46 KB)
• SupportAssistAppWire.exe (23.96 KB)
• SupportAssistBrowserHelper.exe (21.96 KB)
• SupportAssistDownloadManager.exe (22.96 KB)
• SupportAssistInstaller.exe (702.46 KB)
• SupportAssistUI.exe (2.30 MB)
• GoToAssist_Corporate_Customer.exe (3.75 MB)
• SupportAssist_6.0.6992.1175_x64.exe (93.05 MB)
• SRE.exe (5.75 MB)
• TechnicianToolkit.exe (6.41 MB)

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The information on this page is only about version 2.2.1.23 of Dell SupportAssist. For other Dell SupportAssist versions please click below:

• 3.14.0.91
• 3.2.2.119
• 3.14.2.45116
• 3.4.1.49
• 3.3.2.46
• 3.1.0.143
• 3.3.3.13
• 2.0.1.43
• 2.2.2.7
• 3.14.1.14
• 3.0.1.62
• 3.4.0.206
• 3.2.0.90
• 3.8.1.23
• 2.2.3.2
• 3.9.2.57
• 2.2.0.253
• 3.7.0.148
• 3.11.2.143
• 2.2.0.244
• 3.8.0.98
• 3.13.2.14
• 3.10.4.18
• 3.10.3.3
• 3.1.0.142
• 3.11.4.29
• 4.0.0.54588
• 3.13.2.13
• 3.0.2.48
• 3.13.1.20
• 3.6.1.104
• 3.12.3.5
• 3.4.5.352
• 3.10.2.29
• 3.3.1.95
• 3.4.0.200
• 2.0.2.6
• 3.9.1.245
• 3.12.1.180
• 3.4.5.366
• 3.10.1.23
• 3.0.0.145
• 3.2.0.89
• 3.10.0.47
• 3.0.0.147
• 3.6
• 3.8.0.108
• 3.11.1.18
• 4.0.0.51819
• 3.6.0.97
• 3.3.3.17
• 3.4.0.217
• 3.11.0.177
• 3.9.0.234
• 4.0.1.57784
• 3.5.0.448
• 3.3.0.341
• 2.0.0.220
• 3.12.2.40
• 4.0.2.59780
• 3.11.3.63
• 3.3.2.55
• 3.2.1.94
• 3.13.0.236

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Following the uninstall process, the application leaves leftovers on the computer. Part_A few of these are listed below.

Folders that were left behind:

• C:\Program Files\Dell\SupportAssistAgent

The files below are left behind on your disk by Dell SupportAssist when you uninstall it:

• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\fonts\Roboto-Light.ttf
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\665IssueThmb.png
• C:\Program Files\Dell\SupportAssistAgent\bin\App\Content\images\665SysInfo.png
• C:\Program Files\Dell\SupportAssistAgent\bin\ApplicationSettings.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\ar-SA\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\BaseUnityConfiguration.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\CommonUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs-CZ\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\da-DK\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DataAccessLayer.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de-DE\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Core.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.DownloadManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Drivers.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Drivers.Models.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Drivers.Scan.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Drivers.Scan.ValidateScan.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Drivers.Updates.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.ISOManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.Localization.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DellSystemDetect.OSInformation.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DiagnosticPolicy.xml
• C:\Program Files\Dell\SupportAssistAgent\bin\DomainModel.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\el-GR\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Environment.config
• C:\Program Files\Dell\SupportAssistAgent\bin\es-ES\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\fi-FI\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\FileDialogHelper.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\FluentNHibernate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\fr-FR\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\he-IL\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\hu-HU\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Iesi.Collections.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Interop.TaskScheduler.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\it-IT\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\ja-JP\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\ko-KR\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\log4net.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Logger.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Microsoft.AspNet.SignalR.Client.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Microsoft.AspNet.SignalR.Client.xml
• C:\Program Files\Dell\SupportAssistAgent\bin\Microsoft.Deployment.Compression.Cab.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Microsoft.Deployment.Compression.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Microsoft.Practices.Unity.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\nb-NO\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Newtonsoft.Json.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\NHibernate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\nl-NL\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Persistence.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\pl-PL\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\pt-BR\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\pt-PT\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Readme.txt
• C:\Program Files\Dell\SupportAssistAgent\bin\Repository.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\Alienware-Logo-head-while.png
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\Client.png
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\Config.xml
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\greenTick_28x28.png
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White.png
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\OSCodeInfo.xml
• C:\Program Files\Dell\SupportAssistAgent\bin\Resources\OSInfo.xml
• C:\Program Files\Dell\SupportAssistAgent\bin\ru-RU\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistBrowserHelper.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistDetect.Admin.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistDetect.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistDownloadManager.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistInstaller.exe
• C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistLite.CookieManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\sv-SE\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\System.Data.SQLite.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\SystemDetailsProvider.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\tr-TR\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\WorkFlowObjectSchema.txt
• C:\Program Files\Dell\SupportAssistAgent\bin\x64\sqlite3.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\x86\sqlite3.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\zh-CN\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\zh-TW\SupportAssistInstaller.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\Readme.txt
• C:\WINDOWS\Installer\{122666A9-2995-4E47-A75E-6423A827B7AF}\ARPPRODUCTICON.exe

Registry that is not removed:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1C217E333812C124B98C9C20BDC995C6

Additional values that are not removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1C217E333812C124B98C9C20BDC995C6\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SupportAssistAgent\ImagePath

A way to remove Dell SupportAssist with Advanced Uninstaller PRO

Dell SupportAssist is a program by Dell Inc.. Frequently, computer users want to remove this program. This can be efortful because doing this by hand requires some skill regarding PCs. One of the best SIMPLE solution to remove Dell SupportAssist is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to optimize your Windows system.

DOWNLOAD NOW

• go to Download Link
• download the program by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's design and wealth of features available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools button


4. Click on the Uninstall Programs tool


5. A list of the applications existing on your PC will appear

6. Scroll the list of applications until you locate Dell SupportAssist or simply activate the Search field and type in "Dell SupportAssist". The Dell SupportAssist app will be found automatically. When you click Dell SupportAssist in the list , the following data regarding the application is shown to you:

• Safety rating (in the lower left corner). The star rating explains the opinion other users have regarding Dell SupportAssist, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information regarding the application you wish to remove, by clicking on the Properties button.

For example you can see that for Dell SupportAssist:

• The web site of the program is: http://dell.com/Support/SupportAssist
• The uninstall string is: MsiExec.exe /X{33E712C1-2183-421C-9BC8-C902DB9C596C}

7. Click the Uninstall button. A confirmation window will appear. accept the removal by pressing Uninstall. Advanced Uninstaller PRO will automatically remove Dell SupportAssist.


8. After removing Dell SupportAssist, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to start the cleanup. All the items of Dell SupportAssist which have been left behind will be found and you will be asked if you want to delete them. By removing Dell SupportAssist with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your PC.

Your Windows system will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a piece of advice to remove Dell SupportAssist by Dell Inc. from your computer, we are not saying that Dell SupportAssist by Dell Inc. is not a good application for your computer. This page only contains detailed info on how to remove Dell SupportAssist supposing you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.