VAIO Help and Support VAIO Help and Support

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How to uninstall VAIO Help and Support from your PC

You can find below detailed information on how to remove VAIO Help and Support for Windows. It was coded for Windows by Sony Corporation. More information about Sony Corporation can be read here. Click on to get more details about VAIO Help and Support on Sony Corporation's website. The program is often installed in the C:\Program Files\Sony\VAIO Help and Support directory (same installation drive as Windows). VAIO Help and Support's full uninstall command line is RunDll32. VAIO Help and Support's primary file takes about 25.37 KB (25976 bytes) and is called Intel_Additional_Support.exe.

The executable files below are part of VAIO Help and Support. They occupy about 89.00 MB (93322392 bytes) on disk.

  • additional_information.exe (4.55 MB)
  • additional_information2.exe (4.49 MB)
  • all_come_together.exe (4.73 MB)
  • BackStage101_EN_US.exe (29.37 KB)
  • Backstage_EN_US.exe (29.37 KB)
  • Bluetooth1.exe (1.49 MB)
  • Bluetooth2.exe (1.66 MB)
  • BluetoothHelp.exe (29.37 KB)
  • ConnectHelp.exe (21.37 KB)
  • Esupport_BR.exe (25.37 KB)
  • Esupport_CA.exe (29.37 KB)
  • Esupport_EN_US.exe (29.37 KB)
  • Esupport_LA.exe (29.37 KB)
  • HSSearchLink.exe (37.37 KB)
  • Intel_Additional_Support.exe (25.37 KB)
  • Intel_WirelessDisplay.exe (25.37 KB)
  • KBFAQ.exe (20.00 KB)
  • MemoryStickInfo.exe (29.37 KB)
  • ModelHome.exe (20.00 KB)
  • ModelSpec.exe (25.30 KB)
  • ModelSupport_EN_US.exe (29.37 KB)
  • MSSupport.exe (29.37 KB)
  • MSXPMode.exe (29.37 KB)
  • NewsAlert.exe (20.00 KB)
  • setup_is_simple.exe (4.65 MB)
  • SoftwareDriver.exe (20.00 KB)
  • SonyRepair_EN_US.exe (29.37 KB)
  • Tutorial_EN_US.exe (29.37 KB)
  • VAIOAccessory_EN_US.exe (29.37 KB)
  • VAIOContact_EN_US.exe (29.37 KB)
  • VAIOForum_EN.exe (29.37 KB)
  • VaioNews.exe (29.37 KB)
  • VaioSpec_EN_US.exe (29.37 KB)
  • VaioSW.exe (29.37 KB)
  • WebCam_demo.exe (1.71 MB)
  • Win7_Features.exe (18.13 MB)
  • WinDVDLauncher.exe (9.50 KB)
  • HelpVC32.exe (6.00 KB)
  • HelpVC64.exe (5.50 KB)
  • iHelp.exe (25.37 KB)
  • KBFAQ.exe (25.30 KB)
  • ModelHome.exe (25.30 KB)
  • ModelSpec.exe (25.30 KB)
  • NewsAlert.exe (25.30 KB)
  • SoftwareDriver.exe (25.30 KB)
  • BluetoothHelp.exe (27.16 KB)
  • HSSearchLink.exe (37.37 KB)
  • VAIOForum_EN.exe (29.37 KB) to view all...

This info is about VAIO Help and Support version 12.00.0622 alone. Click on the links below for other VAIO Help and Support versions: to view all...
Following the uninstall process, the application leaves leftovers on the PC. Some of these are shown below.

Use regedit.exe to manually remove from the Windows Registry the keys below:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{AD3E7141-A22E-40F1-A7A4-55E898AE35E3}
  • HKEY_LOCAL_MACHINE\Software\Sony Corporation\VAIO Help and Support

How to erase VAIO Help and Support using Advanced Uninstaller PRO

VAIO Help and Support is an application marketed by the software company Sony Corporation. Some people decide to erase this program. This can be easier said than done because uninstalling this manually takes some skill regarding Windows internal functioning. The best EASY solution to erase VAIO Help and Support is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don't have Advanced Uninstaller PRO on your PC, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and general utility to optimize your system.


  • navigate to Download Link
  • download the setup by pressing the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. Take your time to admire the program's design and wealth of tools available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools category
Go to General Tools

4. Click on the Uninstall Programs feature
Go to Uninstall Programs

5. All the applications installed on the PC will be made available to you

6. Scroll the list of applications until you locate VAIO Help and Support or simply click the Search feature and type in "VAIO Help and Support". If it is installed on your PC the VAIO Help and Support app will be found very quickly. When you click VAIO Help and Support in the list of applications, the following information regarding the program is available to you:

  • Star rating (in the left lower corner). The star rating tells you the opinion other people have regarding VAIO Help and Support, from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Press the Read reviews button.
  • Details regarding the program you are about to remove, by pressing the Properties button.
For example you can see that for VAIO Help and Support:

  • The web site of the program is:
  • The uninstall string is: RunDll32
7. Click the Uninstall button. A confirmation page will appear. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will remove VAIO Help and Support.
Uninstall VAIO Help and Support

8. After removing VAIO Help and Support, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items of VAIO Help and Support that have been left behind will be detected and you will be able to delete them. By removing VAIO Help and Support using Advanced Uninstaller PRO, you can be sure that no registry entries, files or directories are left behind on your system.

Your computer will remain clean, speedy and ready to serve you properly.

Geographical user distribution

  • Windows 7 (6.1)
  • 10.0
  • Windows 8 (6.2)
  • Windows 8.1 (6.3)
Software Application


This page is not a piece of advice to uninstall VAIO Help and Support by Sony Corporation from your PC, nor are we saying that VAIO Help and Support by Sony Corporation is not a good application. This page only contains detailed instructions on how to uninstall VAIO Help and Support in case you decide this is what you want to do. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2016-06-22 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2016-06-22 06:45:35.290