VAIO Help and Support VAIO Help and Support

How to uninstall VAIO Help and Support from your PC

This info is about VAIO Help and Support for Windows. Below you can find details on how to uninstall it from your computer. The Windows release was created by Sony Corporation. Further information on Sony Corporation can be found here. More details about the program VAIO Help and Support can be seen at . The application is usually installed in the C:\Program Files\Sony\VAIO Help and Support folder (same installation drive as Windows). The entire uninstall command line for VAIO Help and Support is RunDll32. ConnectHelp.exe is the programs's main file and it takes approximately 21.37 KB (21880 bytes) on disk.

VAIO Help and Support is composed of the following executables which occupy 82.62 MB (86638527 bytes) on disk:

  • additional_information.exe (4.55 MB)
  • additional_information2.exe (4.49 MB)
  • all_come_together.exe (4.73 MB)
  • Bluetooth1.exe (1.49 MB)
  • Bluetooth2.exe (1.66 MB)
  • ConnectHelp.exe (21.37 KB)
  • Esupport_CA.exe (29.37 KB)
  • HSSearchLink.exe (451.80 KB)
  • KBFAQ.exe (20.00 KB)
  • ModelHome.exe (20.00 KB)
  • ModelSpec.exe (25.30 KB)
  • NewsAlert.exe (20.00 KB)
  • setup_is_simple.exe (4.65 MB)
  • SoftwareDriver.exe (20.00 KB)
  • VAIOForum_EN.exe (29.37 KB)
  • Win7_Features.exe (18.13 MB)
  • WinDVDLauncher.exe (9.50 KB)
  • BackStage101_EN_US.exe (29.37 KB)
  • BackStage_EN_US.exe (29.37 KB)
  • BluetoothHelp.exe (27.16 KB)
  • Esupport_BR.exe (25.37 KB)
  • Esupport_EN_US.exe (29.37 KB)
  • Esupport_LA.exe (29.37 KB)
  • HelpVC32.exe (6.00 KB)
  • HelpVC64.exe (5.00 KB)
  • HSSearchLink.exe (37.37 KB)
  • iHelp.exe (25.37 KB)
  • KBFAQ.exe (25.30 KB)
  • MemoryStickInfo.exe (29.37 KB)
  • ModelHome.exe (25.30 KB)
  • ModelSpec.exe (25.30 KB)
  • ModelSupport_EN_US.exe (29.37 KB)
  • MSSupport.exe (29.37 KB)
  • MSXPMode.exe (29.37 KB)
  • NewsAlert.exe (25.30 KB)
  • SoftwareDriver.exe (25.30 KB)
  • SonyRepair_EN_US.exe (29.37 KB)
  • Tutorial_EN_US.exe (29.37 KB)
  • VAIOAccessory_EN_US.exe (29.37 KB)
  • VAIOContact_EN_US.exe (29.37 KB)
  • VAIOForum_EN.exe (29.37 KB)
  • VaioNews.exe (29.37 KB)
  • VaioSpec_EN_US.exe (29.37 KB)
  • VaioSW.exe (29.37 KB)
  • WebCam_demo.exe (1.71 MB) to view all...

This data is about VAIO Help and Support version 11.00.0225 alone. Click on the links below for other VAIO Help and Support versions: to view all...
When planning to uninstall VAIO Help and Support you should check if the following data is left behind on your PC.

Many times the following registry keys will not be cleaned:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{07182027-A63E-4E86-B96F-452EB9D61360}
  • HKEY_LOCAL_MACHINE\Software\Sony Corporation\VAIO Help and Support

Open regedit.exe to delete the registry values below from the Windows Registry:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{07182027-A63E-4E86-B96F-452EB9D61360}\LogFile
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{07182027-A63E-4E86-B96F-452EB9D61360}\ProductGuid
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{07182027-A63E-4E86-B96F-452EB9D61360}\UninstallString

How to erase VAIO Help and Support from your PC using Advanced Uninstaller PRO

VAIO Help and Support is a program marketed by the software company Sony Corporation. Some people decide to remove this program. Sometimes this can be efortful because removing this by hand requires some experience regarding PCs. One of the best EASY action to remove VAIO Help and Support is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to take care of your Windows system.


2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with Advanced Uninstaller PRO's design and wealth of tools available. Advanced Uninstaller PRO is a very good package of utilities.

3. Click on the General Tools category
Go to General Tools

4. Press the Uninstall Programs tool
Go to Uninstall Programs

5. A list of the applications installed on your computer will appear

6. Scroll the list of applications until you locate VAIO Help and Support or simply click the Search field and type in "VAIO Help and Support". If it exists on your system the VAIO Help and Support app will be found automatically. After you select VAIO Help and Support in the list of programs, some information regarding the program is shown to you:

  • Safety rating (in the lower left corner). This tells you the opinion other people have regarding VAIO Help and Support, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Technical information regarding the app you are about to remove, by clicking on the Properties button.
For instance you can see that for VAIO Help and Support:

  • The publisher is:
  • The uninstall string is: RunDll32
7. Click the Uninstall button. A confirmation page will come up. Confirm the uninstall by pressing Uninstall. Advanced Uninstaller PRO will automatically uninstall VAIO Help and Support.
Uninstall VAIO Help and Support

8. After removing VAIO Help and Support, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to start the cleanup. All the items that belong VAIO Help and Support which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling VAIO Help and Support with Advanced Uninstaller PRO, you can be sure that no registry items, files or directories are left behind on your PC.

Your computer will remain clean, speedy and ready to serve you properly.


Geographical user distribution

  • Windows 7 (6.1)
  • 10.0
  • Windows 8.1 (6.3)
Software Application


The text above is not a recommendation to uninstall VAIO Help and Support by Sony Corporation from your computer, we are not saying that VAIO Help and Support by Sony Corporation is not a good software application. This page simply contains detailed info on how to uninstall VAIO Help and Support supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-06-23 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2016-06-23 20:58:52.043