Cisco Jabber

A way to uninstall Cisco Jabber from your computer

This page contains complete information on how to uninstall Cisco Jabber for Windows. It was developed for Windows by Cisco Systems, Inc. Additional info about Cisco Systems, Inc can be read here. Click on http://www.cisco.com to get more details about Cisco Jabber on Cisco Systems, Inc's website. Cisco Jabber is typically set up in the C:\Program Files (x86)\Cisco Systems\Cisco Jabber folder, but this location may differ a lot depending on the user's option when installing the program. MsiExec.exe /X{4ED348D7-A2AB-4CD2-8CF9-35E2220CE69C} is the full command line if you want to uninstall Cisco Jabber. The application's main executable file is named CiscoJabber.exe and its approximative size is 170.09 KB (174168 bytes).

Cisco Jabber installs the following the executables on your PC, taking about 3.85 MB (4039328 bytes) on disk.

• CiscoJabber.exe (170.09 KB)
• CiscoJabberPrt.exe (887.09 KB)
• CiscoJabberPrtC.exe (827.59 KB)
• CiscoJabberPrtDecrypter.exe (92.59 KB)
• wbxcOIEx.exe (376.24 KB)
• CiscoWebExStart.exe (1.06 MB)
• ProcessDump.exe (28.09 KB)
• wbxcOIEx64.exe (472.74 KB)

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This web page is about Cisco Jabber version 12.8.1.52494 only. You can find here a few links to other Cisco Jabber releases:

• 10.6.5.16138
• 11.8.3.55744
• 9.7.6.19425
• 10.6.7.29576
• 10.6.0.52330
• 14.1.5.57909
• 11.5.4.37452
• 10.5.2.45439
• 12.7.0.38632
• 12.6.3.39417
• 9.2.0.432
• 9.6.0.17088
• 12.6.1.34749
• 14.0.0.55549
• 9.1.4.13786
• 9.7.5.19422
• 10.6.3.61622
• 10.6.4.64540
• 12.8.5.55433
• 10.6.1.54839
• 11.1.0.21135
• 9.2.0.496
• 12.1.2.24692
• 9.2.5.9148
• 12.5.2.39445
• 14.1.2.57135
• 12.9.0.53429
• 12.6.2.38968
• 12.7.4.55432
• 9.0.4.10773
• 12.1.0.16460
• 11.1.2.24949
• 12.6.2.38119
• 10.5.1.43513
• 11.9.0.54538
• 11.6.0.35037
• 11.0.1.19000
• 11.0.1.23238
• 11.9.2.57740
• 10.6.6.18021
• 9.7.2.18938
• 9.2.7.18944
• 12.1.0.64724
• 14.1.4.57561
• 12.9.4.55060
• 12.9.1.53980
• 14.0.2.56216
• 11.6.1.38147
• 14.1.0.56686
• 15.0.1.59513
• 12.8.2.52982
• 12.8.4.54812
• 9.7.1.18710
• 11.9.3.60645
• 11.5.0.17444
• 12.1.3.39452
• 11.7.1.46916
• 11.1.3.37031
• 12.0.1.63173
• 11.8.5.54376
• 9.1.1.12835
• 11.8.3.51659
• 12.6.4.39721
• 12.6.0.31246
• 11.8.2.50390
• 10.5.6.58506
• 14.0.1.55914
• 11.7.0.42920
• 11.5.1.29337
• 12.0.0.61533
• 14.0.1.56206
• 10.5.3.50819
• 9.2.1.606
• 9.0.1.8802
• 15.0.0.59289
• 9.6.1.18100
• 11.0.0.61087
• 10.5.0.37889
• 10.6.1.55781
• 11.6.3.44957
• 11.8.0.49608
• 11.5.3.34931
• 12.0.0.56544
• 9.7.0.18474
• 12.5.4.39931
• 11.1.4.44590
• 9.2.6.10753
• 9.6.4.19431
• 9.7.5.19280
• 12.6.1.34405
• 10.5.4.51578
• 10.6.0.51908
• 10.6.0.50318
• 12.5.0.22638
• 10.6.6.18790
• 12.1.4.39719
• 11.6.2.40282
• 12.7.1.52625
• 9.2.6.12639
• 12.8.0.51973

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Some files and registry entries are usually left behind when you uninstall Cisco Jabber.

Folders found on disk after you uninstall Cisco Jabber from your PC:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber
• C:\Users\%user%\AppData\Local\Cisco\Unified Communications\Jabber
• C:\Users\%user%\AppData\Roaming\Cisco\Unified Communications\Jabber

Check for and delete the following files from your disk when you uninstall Cisco Jabber:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\CiscoHIDPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\JabraJabberPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\lucpcisco.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\callended.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handsfree.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\headset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\holding.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_17.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\mic_mute.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\newcall.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ar-SA.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ca-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_cs-CZ.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_da-DK.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_de-DE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_el-GR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_en-US.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_es-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fi-FI.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fr-FR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_he-IL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_hu-HU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_it-IT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ja-JP.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ko-KR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nb-NO.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nl-NL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pl-PL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-BR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-PT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ru-RU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_sv-SE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_th-TH.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_tr-TR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-CN.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-TW.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PlantronicsDevices.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PLTJabberSA.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\Spokes.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\SennheiserJabberPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\vcruntime140.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-console-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-datetime-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-debug-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-errorhandling-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l1-2-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l2-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-handle-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-heap-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-interlocked-l1-1-0.dll

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:

• HKEY_CURRENT_USER\Software\IM Providers\Cisco Jabber
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D843DE4BA2A2DC4C89F532E22C06EC9
• HKEY_LOCAL_MACHINE\Software\IM Providers\Cisco Jabber
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{4ED348D7-A2AB-4CD2-8CF9-35E2220CE69C}

Open regedit.exe in order to delete the following registry values:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Cisco Systems\Cisco Jabber\CiscoJabber.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D843DE4BA2A2DC4C89F532E22C06EC9\ProductName

A way to remove Cisco Jabber from your computer with the help of Advanced Uninstaller PRO

Cisco Jabber is an application marketed by Cisco Systems, Inc. Some users try to remove this program. This is hard because performing this by hand requires some experience related to removing Windows applications by hand. One of the best SIMPLE practice to remove Cisco Jabber is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is the best uninstaller and general utility to take care of your Windows system.

DOWNLOAD NOW

• navigate to Download Link
• download the program by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to admire the program's design and number of features available. Advanced Uninstaller PRO is a very useful package of tools.

3. Click on the General Tools category


4. Press the Uninstall Programs tool


5. A list of the programs existing on the computer will be made available to you

6. Navigate the list of programs until you find Cisco Jabber or simply activate the Search feature and type in "Cisco Jabber". If it is installed on your PC the Cisco Jabber application will be found automatically. When you select Cisco Jabber in the list of applications, the following data about the application is available to you:

• Star rating (in the left lower corner). This explains the opinion other users have about Cisco Jabber, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details about the program you are about to uninstall, by clicking on the Properties button.

For instance you can see that for Cisco Jabber:

• The publisher is: http://www.cisco.com
• The uninstall string is: MsiExec.exe /X{4ED348D7-A2AB-4CD2-8CF9-35E2220CE69C}

7. Press the Uninstall button. A window asking you to confirm will appear. Confirm the removal by clicking the Uninstall button. Advanced Uninstaller PRO will then uninstall Cisco Jabber.


8. After uninstalling Cisco Jabber, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to start the cleanup. All the items that belong Cisco Jabber that have been left behind will be found and you will be asked if you want to delete them. By uninstalling Cisco Jabber with Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your system.

Your PC will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a recommendation to uninstall Cisco Jabber by Cisco Systems, Inc from your computer, we are not saying that Cisco Jabber by Cisco Systems, Inc is not a good application for your PC. This text only contains detailed instructions on how to uninstall Cisco Jabber in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.