Cisco Jabber

How to uninstall Cisco Jabber from your PC

This web page contains detailed information on how to remove Cisco Jabber for Windows. The Windows release was created by Cisco Systems, Inc. Additional info about Cisco Systems, Inc can be seen here. Click on http://www.cisco.com/ to get more info about Cisco Jabber on Cisco Systems, Inc's website. Usually the Cisco Jabber program is installed in the C:\Program Files (x86)\Cisco Systems\Cisco Jabber folder, depending on the user's option during install. Cisco Jabber's entire uninstall command line is MsiExec.exe /X{939F5C5E-5F81-4EFE-B839-A0DBC62087D9}. The application's main executable file occupies 84.50 KB (86528 bytes) on disk and is called CiscoJabber.exe.

Cisco Jabber is comprised of the following executables which take 1.54 MB (1615568 bytes) on disk:

• CiscoJabber.exe (84.50 KB)
• CiscoJabberPrt.exe (500.00 KB)
• wbxcOIEx.exe (323.50 KB)
• mwmStd.exe (53.30 KB)
• atasanot.exe (25.88 KB)
• smbmgr.exe (58.52 KB)
• wbxcOIEx64.exe (532.00 KB)

...click to view all...

The information on this page is only about version 10.5.1.43513 of Cisco Jabber. You can find here a few links to other Cisco Jabber releases:

• 10.6.5.16138
• 11.8.3.55744
• 9.7.6.19425
• 10.6.7.29576
• 10.6.0.52330
• 14.1.5.57909
• 11.5.4.37452
• 10.5.2.45439
• 12.7.0.38632
• 12.6.3.39417
• 9.2.0.432
• 9.6.0.17088
• 12.6.1.34749
• 14.0.0.55549
• 9.1.4.13786
• 9.7.5.19422
• 10.6.3.61622
• 10.6.4.64540
• 12.8.5.55433
• 10.6.1.54839
• 11.1.0.21135
• 9.2.0.496
• 12.1.2.24692
• 9.2.5.9148
• 12.5.2.39445
• 14.1.2.57135
• 12.9.0.53429
• 12.6.2.38968
• 12.7.4.55432
• 9.0.4.10773
• 12.1.0.16460
• 11.1.2.24949
• 12.6.2.38119
• 11.9.0.54538
• 11.6.0.35037
• 11.0.1.19000
• 11.0.1.23238
• 11.9.2.57740
• 10.6.6.18021
• 9.7.2.18938
• 9.2.7.18944
• 12.1.0.64724
• 14.1.4.57561
• 12.9.4.55060
• 12.9.1.53980
• 14.0.2.56216
• 11.6.1.38147
• 14.1.0.56686
• 12.8.2.52982
• 12.8.4.54812
• 9.7.1.18710
• 11.9.3.60645
• 11.5.0.17444
• 12.1.3.39452
• 11.7.1.46916
• 11.1.3.37031
• 12.0.1.63173
• 11.8.5.54376
• 9.1.1.12835
• 11.8.3.51659
• 12.6.4.39721
• 12.6.0.31246
• 11.8.2.50390
• 10.5.6.58506
• 14.0.1.55914
• 11.7.0.42920
• 11.5.1.29337
• 12.0.0.61533
• 10.5.3.50819
• 9.2.1.606
• 9.0.1.8802
• 9.6.1.18100
• 11.0.0.61087
• 10.5.0.37889
• 10.6.1.55781
• 11.6.3.44957
• 11.8.0.49608
• 11.5.3.34931
• 12.0.0.56544
• 9.7.0.18474
• 12.5.4.39931
• 11.1.4.44590
• 9.2.6.10753
• 9.6.4.19431
• 9.7.5.19280
• 12.6.1.34405
• 10.5.4.51578
• 10.6.0.51908
• 10.6.0.50318
• 12.5.0.22638
• 10.6.6.18790
• 12.1.4.39719
• 11.6.2.40282
• 12.7.1.52625
• 9.2.6.12639
• 12.8.0.51973
• 11.5.0.26858
• 11.9.1.55716
• 14.3.0.58392
• 11.1.1.22531

...click to view all...
After the uninstall process, the application leaves some files behind on the computer. Part_A few of these are shown below.

Folders left behind when you uninstall Cisco Jabber:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber
• C:\Users\%user%\AppData\Local\Cisco\Unified Communications\Jabber
• C:\Users\%user%\AppData\Roaming\Cisco\Unified Communications\Jabber

The files below were left behind on your disk when you remove Cisco Jabber:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\JabraJabberPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\lucpcisco.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\callended.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handsfree.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\headset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\holding.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_17.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\mic_mute.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\newcall.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ar-SA.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ca-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_cs-CZ.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_da-DK.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_de-DE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_el-GR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_en-US.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_es-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fi-FI.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fr-FR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_he-IL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_hu-HU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_it-IT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ja-JP.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ko-KR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nb-NO.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nl-NL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pl-PL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-BR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-PT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ru-RU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_sv-SE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_th-TH.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_tr-TR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-CN.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-TW.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\JabberSpokes.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PlantronicsDevices.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PLTJabberSA.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories_manager.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\apExtCmp.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\apXMLMeeting.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\at_dll.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\atl90.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\AuthenticatorMap.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Avatars\Futurama_Avatar128.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Avatars\Futurama_Avatar32.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Avatars\Futurama_Avatar64.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\boost_chrono-vc90-mt-1_50.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\boost_system-vc90-mt-1_50.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\boost_thread-vc90-mt-1_50.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Cal.dll

Registry keys:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Cisco Systems|Cisco Jabber|x64|msvcm90.dll
• HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Cisco Jabber
• HKEY_CURRENT_USER\Software\IM Providers\Cisco Jabber
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E5C5F93918F5EFE48B930ABD6C02789D
• HKEY_LOCAL_MACHINE\Software\IM Providers\Cisco Jabber
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{939F5C5E-5F81-4EFE-B839-A0DBC62087D9}

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Cisco Systems\Cisco Jabber\CiscoJabber.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Cisco Systems\Cisco Jabber\CiscoJabberPrt.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E5C5F93918F5EFE48B930ABD6C02789D\ProductName

A way to erase Cisco Jabber using Advanced Uninstaller PRO

Cisco Jabber is an application by the software company Cisco Systems, Inc. Some users want to remove this program. This is easier said than done because doing this manually takes some know-how regarding removing Windows applications by hand. The best QUICK approach to remove Cisco Jabber is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is a very potent uninstaller and all around utility to optimize your Windows PC.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to admire Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Click on the General Tools category


4. Activate the Uninstall Programs tool


5. All the applications existing on the computer will appear

6. Navigate the list of applications until you locate Cisco Jabber or simply activate the Search feature and type in "Cisco Jabber". If it exists on your system the Cisco Jabber program will be found automatically. Notice that after you select Cisco Jabber in the list of programs, the following information about the program is shown to you:

• Safety rating (in the lower left corner). This explains the opinion other people have about Cisco Jabber, from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Details about the app you wish to uninstall, by clicking on the Properties button.

For example you can see that for Cisco Jabber:

• The publisher is: http://www.cisco.com/
• The uninstall string is: MsiExec.exe /X{939F5C5E-5F81-4EFE-B839-A0DBC62087D9}

7. Press the Uninstall button. A confirmation dialog will come up. Confirm the removal by clicking the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Cisco Jabber.


8. After removing Cisco Jabber, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to proceed with the cleanup. All the items of Cisco Jabber which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Cisco Jabber with Advanced Uninstaller PRO, you are assured that no registry entries, files or folders are left behind on your computer.

Your PC will remain clean, speedy and able to serve you properly.

Geographical user distribution

Disclaimer

The text above is not a recommendation to remove Cisco Jabber by Cisco Systems, Inc from your computer, nor are we saying that Cisco Jabber by Cisco Systems, Inc is not a good application for your computer. This text only contains detailed instructions on how to remove Cisco Jabber in case you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.