Cisco Jabber

A guide to uninstall Cisco Jabber from your PC

This web page is about Cisco Jabber for Windows. Below you can find details on how to remove it from your PC. It was coded for Windows by Cisco Systems, Inc. Check out here for more info on Cisco Systems, Inc. You can get more details on Cisco Jabber at http://www.cisco.com/. The program is frequently placed in the C:\Program Files (x86)\Cisco Systems\Cisco Jabber directory (same installation drive as Windows). MsiExec.exe /X{38C34F89-6E91-449A-A2FC-7277779DD0A3} is the full command line if you want to remove Cisco Jabber. The application's main executable file has a size of 202.90 KB (207768 bytes) on disk and is called CiscoJabber.exe.

Cisco Jabber installs the following the executables on your PC, occupying about 4.33 MB (4544536 bytes) on disk.

• CiscoJabber.exe (202.90 KB)
• CiscoJabberHeadset.exe (441.40 KB)
• CiscoJabberPrt.exe (895.90 KB)
• CiscoJabberPrtC.exe (842.40 KB)
• CiscoJabberPrtDecrypter.exe (91.90 KB)
• wbxcOIEx.exe (375.21 KB)
• CiscoWebExStart.exe (1.06 MB)
• ProcessDump.exe (27.40 KB)
• wbxcOIEx64.exe (471.71 KB)

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The current page applies to Cisco Jabber version 14.0.0.55563 only. Click on the links below for other Cisco Jabber versions:

• 10.6.5.16138
• 11.8.3.55744
• 9.7.6.19425
• 10.6.7.29576
• 10.6.0.52330
• 14.1.5.57909
• 11.5.4.37452
• 10.5.2.45439
• 12.7.0.38632
• 12.6.3.39417
• 9.2.0.432
• 9.6.0.17088
• 12.6.1.34749
• 14.0.0.55549
• 9.1.4.13786
• 9.7.5.19422
• 10.6.3.61622
• 10.6.4.64540
• 12.8.5.55433
• 10.6.1.54839
• 11.1.0.21135
• 9.2.0.496
• 12.1.2.24692
• 9.2.5.9148
• 12.5.2.39445
• 14.1.2.57135
• 12.9.0.53429
• 12.6.2.38968
• 12.7.4.55432
• 9.0.4.10773
• 12.1.0.16460
• 11.1.2.24949
• 12.6.2.38119
• 10.5.1.43513
• 11.9.0.54538
• 11.6.0.35037
• 11.0.1.19000
• 11.0.1.23238
• 11.9.2.57740
• 10.6.6.18021
• 9.7.2.18938
• 9.2.7.18944
• 12.1.0.64724
• 14.1.4.57561
• 12.9.4.55060
• 12.9.1.53980
• 14.0.2.56216
• 11.6.1.38147
• 14.1.0.56686
• 12.8.2.52982
• 12.8.4.54812
• 9.7.1.18710
• 11.9.3.60645
• 11.5.0.17444
• 12.1.3.39452
• 11.7.1.46916
• 11.1.3.37031
• 12.0.1.63173
• 11.8.5.54376
• 9.1.1.12835
• 11.8.3.51659
• 12.6.4.39721
• 12.6.0.31246
• 11.8.2.50390
• 10.5.6.58506
• 14.0.1.55914
• 11.7.0.42920
• 11.5.1.29337
• 12.0.0.61533
• 10.5.3.50819
• 9.2.1.606
• 9.0.1.8802
• 9.6.1.18100
• 11.0.0.61087
• 10.5.0.37889
• 10.6.1.55781
• 11.6.3.44957
• 11.8.0.49608
• 11.5.3.34931
• 12.0.0.56544
• 9.7.0.18474
• 12.5.4.39931
• 11.1.4.44590
• 9.2.6.10753
• 9.6.4.19431
• 9.7.5.19280
• 12.6.1.34405
• 10.5.4.51578
• 10.6.0.51908
• 10.6.0.50318
• 12.5.0.22638
• 10.6.6.18790
• 12.1.4.39719
• 11.6.2.40282
• 12.7.1.52625
• 9.2.6.12639
• 12.8.0.51973
• 11.5.0.26858
• 11.9.1.55716
• 14.3.0.58392

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If you're planning to uninstall Cisco Jabber you should check if the following data is left behind on your PC.

Directories that were found:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber
• C:\Users\%user%\AppData\Local\Cisco\Unified Communications\Jabber
• C:\Users\%user%\AppData\Roaming\Cisco\Unified Communications\Jabber

The files below are left behind on your disk when you remove Cisco Jabber:

• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\CiscoHIDPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\JabraJabberPlugin.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\lucpcisco.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\callended.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\handsfree.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\headset.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\holding.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\incoming_30fps_17.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\mic_mute.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\newcall.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\outgoing_30fps_13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume00.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume01.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume02.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume03.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume04.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume05.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume06.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume07.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume08.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume09.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume10.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume11.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume12.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume13.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume14.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume15.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\k725c\images\volume16.png
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ar-SA.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ca-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_cs-CZ.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_da-DK.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_de-DE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_el-GR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_en-US.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_es-ES.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fi-FI.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_fr-FR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_he-IL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_hu-HU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_it-IT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ja-JP.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ko-KR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nb-NO.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_nl-NL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pl-PL.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-BR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_pt-PT.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_ru-RU.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_sv-SE.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_th-TH.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_tr-TR.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-CN.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Logitech\LogiUCPluginForCisco\res\localization\lucpcisco_zh-TW.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PlantronicsDevices.xml
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\PLTJabberSA.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\accessories\Plantronics\Spokes.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-console-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-datetime-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-debug-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-errorhandling-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l1-2-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-file-l2-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-handle-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-heap-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-interlocked-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-libraryloader-l1-1-0.dll
• C:\Program Files (x86)\Cisco Systems\Cisco Jabber\api-ms-win-core-localization-l1-2-0.dll

Registry keys:

• HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Cisco Jabber
• HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\JABBER PTSSO
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{38C34F89-6E91-449A-A2FC-7277779DD0A3}

How to uninstall Cisco Jabber using Advanced Uninstaller PRO

Cisco Jabber is an application released by the software company Cisco Systems, Inc. Some users want to remove this application. Sometimes this can be troublesome because performing this manually takes some skill related to Windows internal functioning. The best EASY procedure to remove Cisco Jabber is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, add it. This is good because Advanced Uninstaller PRO is a very efficient uninstaller and all around utility to optimize your Windows PC.

DOWNLOAD NOW

• go to Download Link
• download the program by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire the program's interface and number of tools available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools category


4. Click on the Uninstall Programs feature


5. A list of the applications existing on your PC will be made available to you

6. Navigate the list of applications until you locate Cisco Jabber or simply activate the Search field and type in "Cisco Jabber". If it is installed on your PC the Cisco Jabber program will be found automatically. Notice that after you click Cisco Jabber in the list of programs, some data about the program is made available to you:

• Safety rating (in the left lower corner). The star rating tells you the opinion other people have about Cisco Jabber, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Details about the program you are about to uninstall, by clicking on the Properties button.

For instance you can see that for Cisco Jabber:

• The publisher is: http://www.cisco.com/
• The uninstall string is: MsiExec.exe /X{38C34F89-6E91-449A-A2FC-7277779DD0A3}

7. Press the Uninstall button. A confirmation dialog will come up. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will remove Cisco Jabber.


8. After removing Cisco Jabber, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to go ahead with the cleanup. All the items that belong Cisco Jabber that have been left behind will be found and you will be able to delete them. By removing Cisco Jabber with Advanced Uninstaller PRO, you can be sure that no registry entries, files or directories are left behind on your system.

Your PC will remain clean, speedy and ready to serve you properly.

Disclaimer

This page is not a recommendation to remove Cisco Jabber by Cisco Systems, Inc from your PC, nor are we saying that Cisco Jabber by Cisco Systems, Inc is not a good application. This text simply contains detailed info on how to remove Cisco Jabber in case you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.