SupportTools

A guide to uninstall SupportTools from your PC

This page contains complete information on how to remove SupportTools for Windows. It is produced by Lectra. Take a look here where you can get more info on Lectra. More information about SupportTools can be found at www.lectra.com. SupportTools is commonly set up in the C:\Program Files (x86)\Lectra\Tools folder, however this location can vary a lot depending on the user's choice while installing the program. The full uninstall command line for SupportTools is MsiExec.exe /I{9665D718-5E2A-4AF7-B272-B6ADC783A96E}. The application's main executable file has a size of 2.73 MB (2859304 bytes) on disk and is called GetInfo.exe.

The executable files below are installed beside SupportTools. They occupy about 24.28 MB (25459736 bytes) on disk.

• cp_complete.exe (537.79 KB)
• cp_complete2.exe (537.29 KB)
• fwinselector.exe (238.29 KB)
• tclsh80.exe (8.00 KB)
• wish80.exe (12.00 KB)
• LECTRENV.exe (212.29 KB)
• LectraFLEXidTool.exe (3.10 MB)
• LectraFLEXlm.exe (9.13 MB)
• lmver.exe (1.56 MB)
• GetInfo.exe (2.73 MB)

...click to view all...

The information on this page is only about version 2.2.28 of SupportTools. For more SupportTools versions please click below:

• 2.1.62
• 2.2.22
• 2.2.14
• 2.1.63
• 2.2.15
• 2.2.37
• 2.1.55
• 2.1.45
• 2.1.65
• 2.2.25
• 2.2.20
• 2.2.30
• 2.2.39
• 2.1.61

...click to view all...
When you're planning to uninstall SupportTools you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall SupportTools:

• C:\Program Files (x86)\Lectra\Tools

Check for and delete the following files from your disk when you uninstall SupportTools:

• C:\Program Files (x86)\Lectra\Tools\FLEXid\haspds_windows.dll
• C:\Program Files (x86)\Lectra\Tools\FLEXid\LectraFLEXidTool.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\LectraFLEXlm.ico
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\DocVersion.txt
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_DE.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_EN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ES.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_FR.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_IT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_JA.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_PT.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-CN.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\licensingdocumentation\FLEXlm_Setup_Guide_ZH-TW.pdf
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmborrow.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmdiag.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmpath.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmstat.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\lmver.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-01-environment.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-10-Network.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-hardware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\02-software.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-10-FLEXlmClient.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-20-FLEXlmServer.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-30-L-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-40-HostID.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Diamino.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-GetInfo.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-I-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Justprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-KaledoSoftware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-LectraCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris3DFit.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-NGC.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Vigiprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototype Review.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\06-3D Prototyping.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\DepInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\getinfo.dtd
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\MemoryInfo.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\script_version.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.ico
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_EN.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_FR.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\empty.vbs
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\evt.vbs
• C:\Program Files (x86)\Lectra\Tools\WindowRegistry\SizeReqBuf.reg
• C:\Windows\Installer\{9665D718-5E2A-4AF7-B272-B6ADC783A96E}\ARPPRODUCTICON.exe

Registry that is not uninstalled:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\817D5669A2E57FA42B276BDA7C389AE6
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9665D718-5E2A-4AF7-B272-B6ADC783A96E}

Open regedit.exe in order to delete the following registry values:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\817D5669A2E57FA42B276BDA7C389AE6\ProductName

How to uninstall SupportTools from your computer with the help of Advanced Uninstaller PRO

SupportTools is an application released by the software company Lectra. Frequently, people try to uninstall it. Sometimes this can be easier said than done because doing this manually requires some advanced knowledge regarding PCs. The best SIMPLE way to uninstall SupportTools is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and general utility to take care of your computer.

DOWNLOAD NOW

• visit Download Link
• download the setup by clicking on the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's design and wealth of tools available. Advanced Uninstaller PRO is a very good PC management program.

3. Click on the General Tools category


4. Activate the Uninstall Programs tool


5. All the programs existing on the computer will be shown to you

6. Scroll the list of programs until you find SupportTools or simply activate the Search field and type in "SupportTools". The SupportTools program will be found very quickly. When you click SupportTools in the list of programs, some information regarding the program is made available to you:

• Safety rating (in the left lower corner). The star rating explains the opinion other people have regarding SupportTools, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Details regarding the program you are about to uninstall, by clicking on the Properties button.

For example you can see that for SupportTools:

• The web site of the program is: www.lectra.com
• The uninstall string is: MsiExec.exe /I{9665D718-5E2A-4AF7-B272-B6ADC783A96E}

7. Click the Uninstall button. A confirmation page will show up. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then remove SupportTools.


8. After removing SupportTools, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to perform the cleanup. All the items that belong SupportTools which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling SupportTools using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your system.

Your Windows PC will remain clean, speedy and able to run without errors or problems.

Disclaimer

This page is not a recommendation to uninstall SupportTools by Lectra from your computer, we are not saying that SupportTools by Lectra is not a good application. This text simply contains detailed instructions on how to uninstall SupportTools in case you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.