SupportTools

A guide to uninstall SupportTools from your system

SupportTools is a Windows application. Read below about how to uninstall it from your computer. It was created for Windows by Lectra. Check out here for more information on Lectra. You can get more details about SupportTools at www.lectra.com. SupportTools is typically installed in the C:\Program Files (x86)\Lectra\Tools directory, depending on the user's decision. SupportTools's complete uninstall command line is MsiExec.exe /I{47F863EF-6D96-4E6F-9D26-4B9DFEE8D5E7}. The application's main executable file is called GetInfo.exe and its approximative size is 3.13 MB (3283064 bytes).

The executables below are part of SupportTools. They occupy about 29.33 MB (30755088 bytes) on disk.

• ALectraService.exe (115.45 KB)
• cp_complete.exe (537.79 KB)
• cp_complete2.exe (537.29 KB)
• fwinselector.exe (238.29 KB)
• tclsh80.exe (8.00 KB)
• wish80.exe (12.00 KB)
• LECTRENV.exe (3.36 MB)
• LectraFLEXidTool.exe (3.10 MB)
• LectraFLEXlm.exe (11.05 MB)
• lmver.exe (942.33 KB)
• GetInfo.exe (3.13 MB)
• LicenseManager.exe (3.38 MB)
• installanchorservice.exe (85.29 KB)
• installanchorservice.exe (132.79 KB)

...click to view all...

The current web page applies to SupportTools version 2.2.39 alone. You can find here a few links to other SupportTools versions:

• 2.1.62
• 2.2.22
• 2.2.14
• 2.1.63
• 2.2.15
• 2.2.37
• 2.1.55
• 2.1.45
• 2.1.65
• 2.2.25
• 2.2.20
• 2.2.30
• 2.2.28
• 2.1.61

...click to view all...
If you are manually uninstalling SupportTools we recommend you to check if the following data is left behind on your PC.

Folders found on disk after you uninstall SupportTools from your PC:

• C:\Program Files (x86)\Lectra\Tools

The files below remain on your disk by SupportTools's application uninstaller when you removed it:

• C:\Program Files (x86)\Lectra\Tools\ALectraService.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\barrow.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\Cw3215mt.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\license.txt
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\tcl80.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\tclpip80.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\tclsh80.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\tk80.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\bin\wish80.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\cp_complete.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\cp_complete2.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\CPLECTRA.TCL
• C:\Program Files (x86)\Lectra\Tools\CpComp\CPLECTRA2.TCL
• C:\Program Files (x86)\Lectra\Tools\CpComp\cplicob.xbm
• C:\Program Files (x86)\Lectra\Tools\CpComp\cplicom.xbm
• C:\Program Files (x86)\Lectra\Tools\CpComp\dossouv.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\dl\LSF.lang
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\fr\lsf.fr
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\gb\lsf.gb
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\it\LSF.lang
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\jp\lsf.jp
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\kr\LSF.KR
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\pl\LSF.lang
• C:\Program Files (x86)\Lectra\Tools\CpComp\formes\tw\Lsf.tw
• C:\Program Files (x86)\Lectra\Tools\CpComp\fwinselector.exe
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\history.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\http1.0\http.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\http1.0\pkgIndex.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\http2.0\http.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\http2.0\pkgIndex.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\init.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\opt0.1\optparse.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\opt0.1\pkgIndex.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\parray.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\reg1.0\pkgIndex.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\reg1.0\tclreg80.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\safe.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\tclIndex
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl8.0\word.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl80.lib
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tcl80vc.lib
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\bgerror.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\button.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\clrpick.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\comdlg.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\console.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\dialog.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\entry.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\focus.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\logo100.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\logo64.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\logoLarge.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\logoMed.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\pwrdLogo100.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\pwrdLogo150.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\pwrdLogo175.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\pwrdLogo200.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\pwrdLogo75.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\images\Readme
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\listbox.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\menu.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\msgbox.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\obsolete.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\optMenu.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\palette.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\prolog.ps
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\safetk.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\scale.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\scrlbar.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\tclIndex
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\tearoff.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\text.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\tk.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\tkfbox.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk8.0\xmfbox.tcl
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk80.lib
• C:\Program Files (x86)\Lectra\Tools\CpComp\lib\tk80vc.lib
• C:\Program Files (x86)\Lectra\Tools\CpComp\liblectrafilemt.dll
• C:\Program Files (x86)\Lectra\Tools\CpComp\Message.cn
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.dl
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.es
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.fr
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.gb
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.it
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.jp
• C:\Program Files (x86)\Lectra\Tools\CpComp\MESSAGE.KR
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.pl
• C:\Program Files (x86)\Lectra\Tools\CpComp\message.tw
• C:\Program Files (x86)\Lectra\Tools\CpComp\sdir.gif
• C:\Program Files (x86)\Lectra\Tools\CpComp\tkgetdir.tcl
• C:\Program Files (x86)\Lectra\Tools\EManager\LECTRENV.exe
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_dl.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_es.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_fr.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_it.dll
• C:\Program Files (x86)\Lectra\Tools\EManager\lectrenv_pl.dll
• C:\Program Files (x86)\Lectra\Tools\FLEXid\GetInfo\01-FLEXid.xml
• C:\Program Files (x86)\Lectra\Tools\FLEXid\GetInfo\FLEXid2.txt
• C:\Program Files (x86)\Lectra\Tools\FLEXid\LectraFLEXidTool.exe
• C:\Program Files (x86)\Lectra\Tools\FLEXlm\GetInfo\03-FLEXlm_FlexidFiles.xml

You will find in the Windows Registry that the following keys will not be uninstalled; remove them one by one using regedit.exe:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FE368F7469D6F6E4D962B4D9EF8E5D7E
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{47F863EF-6D96-4E6F-9D26-4B9DFEE8D5E7}

Registry values that are not removed from your PC:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FE368F7469D6F6E4D962B4D9EF8E5D7E\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ALectraServiceA\ImagePath

A way to uninstall SupportTools from your PC with Advanced Uninstaller PRO

SupportTools is a program released by the software company Lectra. Sometimes, computer users want to uninstall this program. This can be hard because removing this by hand takes some skill regarding Windows program uninstallation. The best EASY procedure to uninstall SupportTools is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to maximize the performance of your computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by clicking on the DOWNLOAD button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very useful Windows tool.

3. Press the General Tools button


4. Click on the Uninstall Programs button


5. All the programs existing on your computer will be shown to you

6. Scroll the list of programs until you find SupportTools or simply click the Search field and type in "SupportTools". If it exists on your system the SupportTools app will be found very quickly. Notice that after you click SupportTools in the list of apps, some data regarding the program is available to you:

• Star rating (in the lower left corner). This explains the opinion other people have regarding SupportTools, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information regarding the application you are about to uninstall, by clicking on the Properties button.

For instance you can see that for SupportTools:

• The web site of the program is: www.lectra.com
• The uninstall string is: MsiExec.exe /I{47F863EF-6D96-4E6F-9D26-4B9DFEE8D5E7}

7. Click the Uninstall button. A window asking you to confirm will come up. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will then uninstall SupportTools.


8. After removing SupportTools, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to perform the cleanup. All the items of SupportTools that have been left behind will be found and you will be able to delete them. By uninstalling SupportTools using Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your computer.

Your system will remain clean, speedy and ready to take on new tasks.

Disclaimer

This page is not a recommendation to remove SupportTools by Lectra from your PC, we are not saying that SupportTools by Lectra is not a good application for your PC. This text simply contains detailed info on how to remove SupportTools in case you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.