SupportTools

A guide to uninstall SupportTools from your computer

SupportTools is a software application. This page contains details on how to uninstall it from your PC. The Windows release was developed by Lectra. Open here where you can read more on Lectra. Click on www.lectra.com to get more data about SupportTools on Lectra's website. The application is usually installed in the C:\Program Files\Lectra\Tools directory. Take into account that this location can vary being determined by the user's decision. SupportTools's full uninstall command line is MsiExec.exe /I{55468075-05F9-4AD4-92D2-81EE64FA1516}. The application's main executable file occupies 1.45 MB (1516792 bytes) on disk and is named GetInfo.exe.

The following executables are contained in SupportTools. They take 12.96 MB (13588864 bytes) on disk.

• LECTRENV.exe (225.24 KB)
• LectraFLEXidTool.exe (3.10 MB)
• LectraFLEXlm.exe (1.58 MB)
• lmver.exe (1.32 MB)
• GetInfo.exe (1.45 MB)

This info is about SupportTools version 2.1.45 alone. For other SupportTools versions please click below:

• 2.1.62
• 2.2.22
• 2.2.14
• 2.1.63
• 2.2.15
• 2.2.37
• 2.1.55
• 2.1.65
• 2.2.25
• 2.2.20
• 2.2.30
• 2.2.28
• 2.2.39
• 2.1.61

...click to view all...
If planning to uninstall SupportTools you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall SupportTools:

• C:\Program Files (x86)\Lectra\Tools

The files below remain on your disk when you remove SupportTools:

• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-01-environment.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\00-10-Network.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-FLEXid.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\01-hardware.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\02-software.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-10-FLEXlmClient.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-20-FLEXlmServer.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-30-L-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\03-40-HostID.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Diamino.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-GetInfo.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-I-Manager.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Justprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-LectraCommon.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Modaris3DFit.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-NGC.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\05-Vigiprint.xml
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\FLEXid.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\getinfo.dtd
• C:\Program Files (x86)\Lectra\Tools\GetInfo\config\script_version.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.exe
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfo.ico
• C:\Program Files (x86)\Lectra\Tools\GetInfo\GetInfoExpert.reg
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_EN.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\messages\GetInfo_FR.txt
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\empty.vbs
• C:\Program Files (x86)\Lectra\Tools\GetInfo\script\evt.vbs
• C:\Program Files (x86)\Lectra\Tools\WindowRegistry\SizeReqBuf.reg
• C:\Users\%user%\AppData\Local\Temp\{4923D1C9-F5BB-4DE5-BA51-823E2324DFBE}\Lectra_SupportTools.prq
• C:\Windows\Installer\{55468075-05F9-4AD4-92D2-81EE64FA1516}\ARPPRODUCTICON.exe

Registry that is not cleaned:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\570864559F504DA4292D18EE46AF5161
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{55468075-05F9-4AD4-92D2-81EE64FA1516}

Registry values that are not removed from your computer:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\570864559F504DA4292D18EE46AF5161\ProductName

How to erase SupportTools with the help of Advanced Uninstaller PRO

SupportTools is an application marketed by Lectra. Sometimes, computer users decide to remove this application. Sometimes this is hard because doing this manually requires some advanced knowledge related to Windows internal functioning. One of the best EASY practice to remove SupportTools is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to maximize the performance of your PC.

DOWNLOAD NOW

• go to Download Link
• download the setup by pressing the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a very useful package of utilities.

3. Click on the General Tools button


4. Click on the Uninstall Programs feature


5. All the programs installed on the computer will be shown to you

6. Navigate the list of programs until you find SupportTools or simply click the Search field and type in "SupportTools". If it exists on your system the SupportTools program will be found very quickly. When you click SupportTools in the list of apps, some data about the program is shown to you:

• Safety rating (in the left lower corner). The star rating explains the opinion other users have about SupportTools, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details about the program you want to remove, by pressing the Properties button.

For instance you can see that for SupportTools:

• The web site of the program is: www.lectra.com
• The uninstall string is: MsiExec.exe /I{55468075-05F9-4AD4-92D2-81EE64FA1516}

7. Press the Uninstall button. A confirmation window will come up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will automatically remove SupportTools.


8. After removing SupportTools, Advanced Uninstaller PRO will ask you to run a cleanup. Press Next to proceed with the cleanup. All the items of SupportTools that have been left behind will be detected and you will be able to delete them. By removing SupportTools using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and able to serve you properly.

Geographical user distribution

Disclaimer

This page is not a piece of advice to uninstall SupportTools by Lectra from your computer, we are not saying that SupportTools by Lectra is not a good application for your PC. This page simply contains detailed info on how to uninstall SupportTools supposing you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.