NetSupport Manager

A way to uninstall NetSupport Manager from your computer

NetSupport Manager is a Windows application. Read more about how to uninstall it from your computer. It is developed by NetSupport Ltd. Check out here for more info on NetSupport Ltd. Further information about NetSupport Manager can be seen at http://www.netsupportsoftware.com. NetSupport Manager is typically installed in the C:\Program Files (x86)\NetSupport\NetSupport Manager directory, depending on the user's decision. The full command line for removing NetSupport Manager is MsiExec.exe /X{9FD568DF-774E-4C60-BCEE-9E3B5207E351}. Note that if you will type this command in Start / Run Note you might receive a notification for admin rights. The application's main executable file has a size of 501.48 KB (513520 bytes) on disk and is called WINSTALL.EXE.

NetSupport Manager installs the following the executables on your PC, taking about 1.75 MB (1832520 bytes) on disk.

• client32.exe (33.49 KB)
• DBI.EXE (57.42 KB)
• nsmexec.exe (45.42 KB)
• pciconn.exe (49.49 KB)
• PCIVIDEO.EXE (501.49 KB)
• remcmdstub.exe (53.42 KB)
• supporttool.exe (385.42 KB)
• winst64.exe (161.92 KB)
• WINSTALL.EXE (501.48 KB)

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The information on this page is only about version 11.00.0000 of NetSupport Manager. You can find here a few links to other NetSupport Manager releases:

• 11.30.0002
• 10.30.0000
• 12.10.0008
• 9.50
• 10.50.0000
• 10.02.0001
• 11.00.0002
• 12.10.0020
• 10.50.0002
• 12.80.0011
• 12.10.0002
• 14.02.0000
• 9.60
• 12.50.0004
• 12.70.0003
• 12.01.0005
• 10.50.0005
• 14.00.0002
• 10.02
• 10.00
• 12.01.0008
• 12.01.0006
• 11.00.0005
• 10.20.0005
• 10.30.0001
• 12.00.0000
• 10.20.0003
• 12.10.0015
• 10.20.0007
• 12.10.0005
• 12.01.0019
• 10.60.0005
• 12.01.0011
• 14.00.0001
• 10.50.0001
• 12.50.0000
• 10.60.0006
• 9.00
• 12.01.0014
• 12.50.0001
• 8.50
• 14.00.0000
• 12.80.0014
• 14.10.0001
• 11.30.0001
• 11.30.0000
• 11.30.0006
• 12.80.0003
• 12.50.0002
• 12.70.0005
• 11.00.0010
• 12.10.0001
• 12.80.0006
• 11.00.0001
• 12.70.0006
• 12.70.0004
• 12.70.0002
• 10.00.0001
• 11.00.0007
• 12.80.0005
• 11.30.0005
• 10.60.0000
• 9.10
• 12.50.0003
• 10.60.0003

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A considerable amount of files, folders and Windows registry entries can not be removed when you remove NetSupport Manager from your PC.

Directories that were left behind:

• C:\Program Files (x86)\NetSupport\NetSupport Manager

The files below remain on your disk by NetSupport Manager when you uninstall it:

• C:\Program Files (x86)\NetSupport\NetSupport Manager\_Data.lnk
• C:\Program Files (x86)\NetSupport\NetSupport Manager\_Shared Data.lnk
• C:\Program Files (x86)\NetSupport\NetSupport Manager\AudioCapture.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\clhook4.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\client32.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\client32.ini
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Client32Provider.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Control.kbd
• C:\Program Files (x86)\NetSupport\NetSupport Manager\CryptPak.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\DBI.EXE
• C:\Program Files (x86)\NetSupport\NetSupport Manager\devcon64.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\gdihook5.cat
• C:\Program Files (x86)\NetSupport\NetSupport Manager\gdihook5.inf
• C:\Program Files (x86)\NetSupport\NetSupport Manager\gdiplus.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\HTCTL32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\IcoViewer.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\injlib.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\amberbar.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\bar.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\baseboard.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\broken.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_down.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_down_grey.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_up.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_up_grey.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\computer2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\cpu2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\disk2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\greenbar.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\header.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\keyboard2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\network2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\printer2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\redbar.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\unknown.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\verified.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\video2.gif
• C:\Program Files (x86)\NetSupport\NetSupport Manager\IPBR32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\IPCTL32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\IsMetro.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\logo.png
• C:\Program Files (x86)\NetSupport\NetSupport Manager\mfc100.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\mfc100u.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\msvcp100.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\msvcr100.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBBR32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\Nbctl32.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA0.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA1.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA2.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA3.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA4.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA5.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA6.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA7.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NSClient32UI.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nskbfltr.inf
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nskbfltr.sys
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM.ini
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM.LIC
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nsm32.chm
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nsmexec.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nsmres.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nspscr.inf
• C:\Program Files (x86)\NetSupport\NetSupport Manager\nspscr.sys
• C:\Program Files (x86)\NetSupport\NetSupport Manager\NSToast.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\pcicapi.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCICHEK.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCICL32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\pciconn.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\pcictl.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIHOOKS.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIhtmlgen.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIIMAGE.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIinv.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIMSG.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIRES.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\pcisys.sys
• C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIVDD.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\product.dat
• C:\Program Files (x86)\NetSupport\NetSupport Manager\pscrinst.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\remcmdstub.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\shfolder.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\startlogo.bmp
• C:\Program Files (x86)\NetSupport\NetSupport Manager\supporttool.exe
• C:\Program Files (x86)\NetSupport\NetSupport Manager\TCBR32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\TCCTL32.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\toastChat.png
• C:\Program Files (x86)\NetSupport\NetSupport Manager\toastImageAndText.png
• C:\Program Files (x86)\NetSupport\NetSupport Manager\toastMessage.png
• C:\Program Files (x86)\NetSupport\NetSupport Manager\VolumeControlWVI.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\VolumeControlWXP.DLL
• C:\Program Files (x86)\NetSupport\NetSupport Manager\WdfCoInstaller01005.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\WINSTALL.EXE
• C:\Program Files (x86)\NetSupport\NetSupport Manager\x64\gdihook5.dll
• C:\Program Files (x86)\NetSupport\NetSupport Manager\x64\gdihook5.sys

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FD865DF9E47706C4CBEEE9B325703E15
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9FD568DF-774E-4C60-BCEE-9E3B5207E351}
• HKEY_LOCAL_MACHINE\Software\NetSupport Manager

Use regedit.exe to remove the following additional registry values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FD865DF9E47706C4CBEEE9B325703E15\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Client32\ImagePath

A way to uninstall NetSupport Manager using Advanced Uninstaller PRO

NetSupport Manager is an application offered by the software company NetSupport Ltd. Sometimes, computer users try to erase it. Sometimes this can be troublesome because removing this manually requires some knowledge related to Windows internal functioning. The best QUICK approach to erase NetSupport Manager is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and general utility to take care of your PC.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take some time to get familiar with the program's interface and wealth of functions available. Advanced Uninstaller PRO is a very good program.

3. Press the General Tools button


4. Activate the Uninstall Programs tool


5. A list of the programs installed on the computer will be made available to you

6. Scroll the list of programs until you locate NetSupport Manager or simply click the Search field and type in "NetSupport Manager". If it exists on your system the NetSupport Manager application will be found automatically. Notice that after you click NetSupport Manager in the list of applications, the following information regarding the program is shown to you:

• Star rating (in the lower left corner). The star rating tells you the opinion other people have regarding NetSupport Manager, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information regarding the application you want to remove, by clicking on the Properties button.

For example you can see that for NetSupport Manager:

• The web site of the application is: http://www.netsupportsoftware.com
• The uninstall string is: MsiExec.exe /X{9FD568DF-774E-4C60-BCEE-9E3B5207E351}

7. Click the Uninstall button. A confirmation dialog will come up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then remove NetSupport Manager.


8. After uninstalling NetSupport Manager, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to start the cleanup. All the items that belong NetSupport Manager which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling NetSupport Manager with Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or directories are left behind on your system.

Your Windows system will remain clean, speedy and ready to take on new tasks.

Geographical user distribution

Disclaimer

This page is not a recommendation to remove NetSupport Manager by NetSupport Ltd from your PC, we are not saying that NetSupport Manager by NetSupport Ltd is not a good application for your PC. This text only contains detailed info on how to remove NetSupport Manager supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.