NetSupport Manager

A way to uninstall NetSupport Manager from your PC

This page is about NetSupport Manager for Windows. Here you can find details on how to uninstall it from your PC. The Windows release was created by NetSupport Ltd. Additional info about NetSupport Ltd can be found here. Please open http://www.netsupportsoftware.com if you want to read more on NetSupport Manager on NetSupport Ltd's page. Usually the NetSupport Manager application is found in the C:\Program Files (x86)\NetSupport\NetSupport Manager folder, depending on the user's option during setup. The full command line for removing NetSupport Manager is MsiExec.exe /X{7A236F7F-75FF-4F43-B151-464914CB7722}. Note that if you will type this command in Start / Run Note you might receive a notification for admin rights. client32.exe is the NetSupport Manager's main executable file and it occupies approximately 104.36 KB (106864 bytes) on disk.

NetSupport Manager is composed of the following executables which take 88.42 MB (92710280 bytes) on disk:

client32.exe (104.36 KB)
DBI.EXE (74.86 KB)
instcfg.exe (146.86 KB)
IsMetro.exe (43.86 KB)
keyshow.exe (1.60 MB)
keyShow64.exe (49.36 KB)
NSClient32UI.exe (597.86 KB)
NSClientTB.exe (191.36 KB)
nsmexec.exe (43.36 KB)
nspowershell.exe (70.36 KB)
NSToast.exe (99.36 KB)
pcicfgui.exe (104.36 KB)
pciconn.exe (62.36 KB)
PCICTLUI.EXE (110.86 KB)
pcideply.exe (105.86 KB)
PCILIC.EXE (557.86 KB)
pcirisvr.exe (635.36 KB)
pcirisvrhelper.exe (376.86 KB)
PCISA.EXE (370.36 KB)
pciscrui.exe (701.36 KB)
remcmdstub.exe (62.36 KB)
runscrip.exe (166.86 KB)
supporttool.exe (1.97 MB)
winst64.exe (304.36 KB)
WINSTALL.EXE (686.86 KB)
nsmadmin.exe (82.36 KB)
Setup.exe (79.23 MB)

...click to view all...

This web page is about NetSupport Manager version 12.70.0004 only. You can find below info on other releases of NetSupport Manager:

...click to view all...
After the uninstall process, the application leaves some files behind on the computer. Some of these are shown below.

Folders left behind when you uninstall NetSupport Manager:

C:\Program Files (x86)\NetUserName\NetUserName Manager
C:\Users\%user%\AppData\Local\NetUserName\NetUserName Manager
C:\Users\%user%\AppData\Roaming\NetUserName\NetUserName Manager

Usually, the following files remain on disk:

C:\Program Files (x86)\NetUserName\NetUserName Manager\_Data.lnk
C:\Program Files (x86)\NetUserName\NetUserName Manager\_Shared Data.lnk
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\AddItem.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\Clientlist.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\ClientPlat.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\CreateRegKey.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\DelRegKey.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\DirLst.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\DrvSize.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\scripts.nsm
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\View.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\Archive\writetofile.scp
C:\Program Files (x86)\NetUserName\NetUserName Manager\AudioCapture.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\checkdvd.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\clhook4.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\client32.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\Client32.ini
C:\Program Files (x86)\NetUserName\NetUserName Manager\Client32.upd
C:\Program Files (x86)\NetUserName\NetUserName Manager\Client32Provider.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\client32u.ini
C:\Program Files (x86)\NetUserName\NetUserName Manager\Control.kbd
C:\Program Files (x86)\NetUserName\NetUserName Manager\CryptPak.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\DBI.EXE
C:\Program Files (x86)\NetUserName\NetUserName Manager\DeskDup.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\gdihook5.cat
C:\Program Files (x86)\NetUserName\NetUserName Manager\gdihook5.INF
C:\Program Files (x86)\NetUserName\NetUserName Manager\HTCTL32.DLL
C:\Program Files (x86)\NetUserName\NetUserName Manager\IcoViewer.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\injlib.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\amberbar.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\B4 7LN (TILL1)_XEPOS__192_168_1_231_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\B4 7LN (TILL1)_XEPOS__192_168_1_231_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\B4 7LN (TILL1)_XEPOS__192_168_1_231_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\bar.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\baseboard.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\broken.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\btn_down.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\btn_down_grey.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\btn_up.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\btn_up_grey.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\computer2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\cpu2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-UKT80AD_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-UKT80AD_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-UKT80AD_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-V5ANRUS_xepos__192_168_10_122_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-V5ANRUS_xepos__192_168_10_122_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\DESKTOP-V5ANRUS_xepos__192_168_10_122_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\Devs-VM1_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\Devs-VM1_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\Devs-VM1_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\disk2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\EPOS3543-PC_XEPOS__192_168_1_231_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\EPOS3543-PC_XEPOS__192_168_1_231_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\EPOS3543-PC_XEPOS__192_168_1_231_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\ESIPC_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\ESIPC_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\ESIPC_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\greenbar.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\header.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\UserName_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\UserName_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\UserName_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\keyboard2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\network2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\PARASTOO_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\PARASTOO_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\PARASTOO_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\printer2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\redbar.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\unknown.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\verified.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\video2.gif
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\XEPOS2019_HF_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\XEPOS2019_HW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\Inv\XEPOS2019_SW_U1.bin
C:\Program Files (x86)\NetUserName\NetUserName Manager\IsMetro.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\logo.png
C:\Program Files (x86)\NetUserName\NetUserName Manager\mfc100.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\mfc100u.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\msvcp100.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\msvcr100.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\netUserName.manager-patch.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\NSClient32UI.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\NSClientTB.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\nskbfltr.inf
C:\Program Files (x86)\NetUserName\NetUserName Manager\nskbfltr.sys
C:\Program Files (x86)\NetUserName\NetUserName Manager\nskbfltr2.sys
C:\Program Files (x86)\NetUserName\NetUserName Manager\NSM.ini
C:\Program Files (x86)\NetUserName\NetUserName Manager\NSM.LIC
C:\Program Files (x86)\NetUserName\NetUserName Manager\nsm32.chm
C:\Program Files (x86)\NetUserName\NetUserName Manager\nsmexec.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\nsmres.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\nspowershell.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\nspscr.cat
C:\Program Files (x86)\NetUserName\NetUserName Manager\nspscr.inf
C:\Program Files (x86)\NetUserName\NetUserName Manager\nspscr.sys
C:\Program Files (x86)\NetUserName\NetUserName Manager\NSToast.exe
C:\Program Files (x86)\NetUserName\NetUserName Manager\pcicapi.dll
C:\Program Files (x86)\NetUserName\NetUserName Manager\pcicfgui_client.exe

You will find in the Windows Registry that the following keys will not be uninstalled; remove them one by one using regedit.exe:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\F7F632A7FF5734F41B15649441BC7722
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{7A236F7F-75FF-4F43-B151-464914CB7722}
HKEY_LOCAL_MACHINE\Software\NetUserName Manager

Open regedit.exe in order to remove the following values:

HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\NetUserName\NetUserName Manager\PCICTLUI.EXE.ApplicationCompany
HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\NetUserName\NetUserName Manager\PCICTLUI.EXE.FriendlyAppName
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\F7F632A7FF5734F41B15649441BC7722\ProductName
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Client32\ImagePath

A way to erase NetSupport Manager from your PC using Advanced Uninstaller PRO

NetSupport Manager is an application by the software company NetSupport Ltd. Some users choose to uninstall this application. This can be hard because deleting this by hand takes some skill related to Windows program uninstallation. The best QUICK practice to uninstall NetSupport Manager is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is a very efficient uninstaller and all around tool to maximize the performance of your Windows PC.

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install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a very useful PC management program.

3. Press the General Tools category
Go to General Tools

4. Press the Uninstall Programs feature
Go to Uninstall Programs

5. All the applications installed on the PC will appear

6. Navigate the list of applications until you locate NetSupport Manager or simply activate the Search feature and type in "NetSupport Manager". If it exists on your system the NetSupport Manager program will be found very quickly. When you click NetSupport Manager in the list of applications, some data about the application is available to you:

Star rating (in the left lower corner). This tells you the opinion other users have about NetSupport Manager, from "Highly recommended" to "Very dangerous".
Reviews by other users - Press the Read reviews button.
Details about the application you are about to uninstall, by clicking on the Properties button.

For example you can see that for NetSupport Manager:

The software company is: http://www.netsupportsoftware.com
The uninstall string is: MsiExec.exe /X{7A236F7F-75FF-4F43-B151-464914CB7722}

7. Press the Uninstall button. A confirmation page will show up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall NetSupport Manager.

8. After removing NetSupport Manager, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong NetSupport Manager which have been left behind will be found and you will be able to delete them. By removing NetSupport Manager with Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your system.

Your Windows system will remain clean, speedy and ready to take on new tasks.

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Disclaimer

This page is not a piece of advice to remove NetSupport Manager by NetSupport Ltd from your PC, we are not saying that NetSupport Manager by NetSupport Ltd is not a good application for your computer. This text simply contains detailed info on how to remove NetSupport Manager supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2019-05-09 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu

Last update on: 2019-05-09 11:56:43.453

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NetSupport Manager

A way to uninstall NetSupport Manager from your PC

A way to erase NetSupport Manager from your PC using Advanced Uninstaller PRO

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