NetSupport Manager NetSupport Manager

A way to uninstall NetSupport Manager from your computer

This info is about NetSupport Manager for Windows. Below you can find details on how to uninstall it from your PC. It was developed for Windows by NetSupport Ltd. You can read more on NetSupport Ltd or check for application updates here. Please follow if you want to read more on NetSupport Manager on NetSupport Ltd's website. NetSupport Manager is commonly set up in the C:\Program Files (x86)\NetSupport\NetSupport Manager directory, depending on the user's decision. NetSupport Manager's entire uninstall command line is MsiExec.exe /X{97417C14-BDF8-4297-90C2-1F19554A91C8}. The program's main executable file is labeled pcicfgui.exe and its approximative size is 110.03 KB (112672 bytes).

NetSupport Manager is comprised of the following executables which take 49.41 MB (51813112 bytes) on disk:

  • client32.exe (118.03 KB)
  • DBI.EXE (57.96 KB)
  • instcfg.exe (101.96 KB)
  • IsMetro.exe (36.00 KB)
  • keyshow.exe (193.96 KB)
  • keyShow64.exe (45.96 KB)
  • nsmexec.exe (45.96 KB)
  • pcicfgui.exe (110.03 KB)
  • pciconn.exe (58.03 KB)
  • PCICTLUI.EXE (122.03 KB)
  • pcideply.exe (113.96 KB)
  • PCILIC.EXE (358.03 KB)
  • pcirisvr.exe (262.03 KB)
  • pcirisvrhelper.exe (174.04 KB)
  • PCISA.EXE (270.03 KB)
  • pciscrui.exe (570.03 KB)
  • PCIVIDEO.EXE (718.03 KB)
  • pcivideovi.exe (923.96 KB)
  • remcmdstub.exe (53.96 KB)
  • runscrip.exe (106.03 KB)
  • supporttool.exe (389.96 KB)
  • winst64.exe (149.46 KB)
  • WINSTALL.EXE (534.02 KB)
  • nsmadmin.exe (77.96 KB)
  • Setup.exe (43.95 MB) to view all...

The information on this page is only about version 11.30.0002 of NetSupport Manager. For more NetSupport Manager versions please click below: to view all...
If you are manually uninstalling NetSupport Manager we suggest you to verify if the following data is left behind on your PC.

You should delete the folders below after you uninstall NetSupport Manager:
  • C:\Program Files (x86)\NetSupport\NetSupport Manager

The files below were left behind on your disk by NetSupport Manager when you uninstall it:
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\_Data.lnk
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\_Shared Data.lnk
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\activatepage.htm
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\AudioCapture.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\blockapp.jpg
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\clhook4.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\client32.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\client32.ini
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Client32Provider.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\comclaex.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Control.kbd
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\CryptPak.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\DBI.EXE
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Deploy\NSM.ini
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Deploy\nsmadmin.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Deploy\Student.ini
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\download_platforms.url
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\gdihook5.inf
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\gdiplus.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\HTCTL32.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\IcoViewer.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\image_name.jpg
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\imhook.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Imrsdk.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\injlib.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\amberbar.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\bar.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\baseboard.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\broken.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_down.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_down_grey.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_up.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\btn_up_grey.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\computer2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\cpu2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\disk2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\greenbar.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\header.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\keyboard2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\network2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\printer2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\redbar.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\unknown.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\verified.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Inv\video2.gif
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\IPBR32.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\IPCTL32.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\IsMetro.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\keyshow.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\keyShow64.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\keyshowhook.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\KeyShowHook64.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\libhpdf.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBBR32.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\Nbctl32.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA0.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA1.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA2.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA3.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA4.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA5.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA6.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NBCTLA7.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nskbfltr.inf
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nskbfltr.sys
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM.ini
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM.LIC
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM_Control_Machine.adm
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSM_Control_User.adm
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nsm_vpro.ini
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nsm32.chm
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nsmexec.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nsmres.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nspscr.inf
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nspscr.sys
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nss_lock_image.jpg
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nss_lock_image_ws.jpg
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSSecurity.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\NSSilence.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nssplayercore.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\nssres.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pciappctrl.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pciappctrl64.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pcicapi.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pcicfgui.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCICHEK.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCICL32.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pciconn.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pcictl.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCICTLUI.EXE
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIHOOKS.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIhtmlgen.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIIMAGE.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIinv.dll
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pcijoin.exe
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCILIC.EXE
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\PCIMSG.DLL
  • C:\Program Files (x86)\NetSupport\NetSupport Manager\pcinsscd.exe

Use regedit.exe to manually remove from the Windows Registry the keys below:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\41C714798FDB7924092CF19155A4198C
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{97417C14-BDF8-4297-90C2-1F19554A91C8}
  • HKEY_LOCAL_MACHINE\Software\NetSupport Manager

Supplementary values that are not removed:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\41C714798FDB7924092CF19155A4198C\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Client32\ImagePath

A way to uninstall NetSupport Manager with the help of Advanced Uninstaller PRO

NetSupport Manager is a program released by NetSupport Ltd. Frequently, users want to remove this program. Sometimes this is troublesome because deleting this manually requires some experience related to removing Windows programs manually. The best EASY practice to remove NetSupport Manager is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to optimize your PC.


  • go to Download Link
  • download the setup by clicking on the DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to get familiar with the program's interface and wealth of functions available. Advanced Uninstaller PRO is a very good system optimizer.

3. Press the General Tools category
Go to General Tools

4. Press the Uninstall Programs feature
Go to Uninstall Programs

5. A list of the programs existing on your computer will appear

6. Scroll the list of programs until you find NetSupport Manager or simply click the Search field and type in "NetSupport Manager". The NetSupport Manager program will be found automatically. Notice that after you click NetSupport Manager in the list of applications, the following information regarding the program is available to you:

  • Safety rating (in the lower left corner). This tells you the opinion other users have regarding NetSupport Manager, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Details regarding the application you wish to remove, by clicking on the Properties button.
For example you can see that for NetSupport Manager:

  • The software company is:
  • The uninstall string is: MsiExec.exe /X{97417C14-BDF8-4297-90C2-1F19554A91C8}
7. Click the Uninstall button. A confirmation dialog will come up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will remove NetSupport Manager.
Uninstall NetSupport Manager

8. After uninstalling NetSupport Manager, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to go ahead with the cleanup. All the items of NetSupport Manager that have been left behind will be found and you will be able to delete them. By removing NetSupport Manager using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your computer.

Your Windows system will remain clean, speedy and able to serve you properly.

Geographical user distribution

  • 10.0
  • Windows 7 (6.1)
  • Windows 8.1 (6.3)
  • Windows 8 (6.2)
  • Windows XP (5.1)
  • Windows Server 2003 (5.2)
  • Windows Vista (6.0)
Software Application


This page is not a recommendation to remove NetSupport Manager by NetSupport Ltd from your computer, we are not saying that NetSupport Manager by NetSupport Ltd is not a good application for your computer. This text simply contains detailed instructions on how to remove NetSupport Manager in case you want to. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.

2016-06-20 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2016-06-20 11:16:20.617