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HP Support Assistant HP Support Assistant





A way to uninstall HP Support Assistant from your system

This page contains detailed information on how to remove HP Support Assistant for Windows. The Windows release was developed by HP Inc.. Open here where you can find out more on HP Inc.. Please follow if you want to read more on HP Support Assistant on HP Inc.'s page. HP Support Assistant is commonly set up in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory, depending on the user's option. The full uninstall command line for HP Support Assistant is C:\Program Files (x86)\InstallShield Installation Information\{05F81C27-62A5-4A0C-8519-60CB66CF87C6}\setup.exe. HP Support Assistant's primary file takes around 1.42 MB (1490800 bytes) and its name is HPSF.exe.

The executables below are part of HP Support Assistant. They take about 20.75 MB (21754960 bytes) on disk.

  • Extract.exe (52.85 KB)
  • HPSF.exe (1.42 MB)
  • HPSF_Tasks.exe (19.36 KB)
  • HPSF_Utils.exe (57.36 KB)
  • UninstallHPSA.exe (168.36 KB)
  • HPCF.exe (822.03 KB)
  • HPHelpUpdater.exe (84.56 KB)
  • HPSALauncher.exe (139.86 KB)
  • HPSASearch.exe (20.03 KB)
  • HPSFViewer.exe (1.09 MB)
  • LHAdmin.exe (73.03 KB)
  • ProductConfig.exe (211.36 KB)
  • PsDrLauncher.exe (189.84 KB)
  • CallingCard_srv.exe (2.17 MB)
  • CallingCardRC.exe (1.78 MB)
  • ContactTechnicalSupport.exe (1.35 MB)
  • LMI_RescueRC.exe (1.30 MB)
  • ra64app.exe (204.97 KB)
  • ActiveHealth.exe (194.04 KB)
  • ActiveHealthService.exe (136.54 KB)
  • BatteryTest.exe (54.80 KB)
  • ETD_SMARTCmd.exe (127.30 KB)
  • dumpchk.exe (28.19 KB)
  • dumpchk.exe (26.19 KB)
  • ETD_GetSMART.exe (123.30 KB)
  • HPBC.exe (2.03 MB)
  • HPNetworkCheck.exe (1.21 MB)
  • NCLauncherFromChrome.exe (21.03 KB)
  • NCLauncherFromIE.exe (20.85 KB)
  • HPWarrantyChecker.exe (1.01 MB)
  • HPSAToast.exe (59.55 KB)
  • disccreation.exe (377.00 KB)
  • HC_ChangeLocation.exe (16.56 KB)
  • HC_GuestEnabled.exe (21.88 KB)
  • HC_HPSFinFocus.exe (15.38 KB)
  • HC_InstallNCPluginChrome.exe (73.85 KB)
  • HC_SREnable.exe (21.88 KB)
  • HC_UACDefaultSettings.exe (19.06 KB)
  • HC_WindowsUpdateCheck.exe (24.06 KB)
  • HPSADeployer.exe (20.55 KB)
  • HPSAMessageBox.exe (127.26 KB)
  • HPSAObjectMetrics.exe (46.53 KB)
  • HPSAScript.exe (23.26 KB)
  • HPSAUpdaterObj.exe (72.80 KB)
  • HPSAUpgrade.exe (1.19 MB)
  • HPSA_NoDisplay.exe (17.26 KB)
  • LaunchMsHelpTopic.exe (16.06 KB)
  • NetworkCheckAlert.exe (50.03 KB)
  • PSGRedirector.exe (43.86 KB)
  • PWAlertEnable.exe (57.21 KB)
  • SetCIP.exe (25.05 KB)
  • SolExternalHDD.exe (16.05 KB)
  • Solution_BackupAndRestoreLauncher.exe (19.71 KB)
  • Solution_RecoveryPgm.exe (23.88 KB)
  • SPOSRedirector.exe (16.05 KB)
  • HPWSD.exe (87.35 KB)
...click to view all...

The current page applies to HP Support Assistant version 8.5.37.19 only. For other HP Support Assistant versions please click below:

...click to view all...
Some files and registry entries are regularly left behind when you uninstall HP Support Assistant.

Directories left on disk:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below remain on your disk by HP Support Assistant when you uninstall it:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\LMI_RescueRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\LMI_Disc.html

Registry keys:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\70B4CAA4FE77FCB488CD2DE4D46E388E
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8}

Open regedit.exe in order to remove the following values:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPerformanceTuneup\HPPerformanceTuneup.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPerformanceTuneup\HPPerformanceTuneup.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\70B4CAA4FE77FCB488CD2DE4D46E388E\ProductName


A way to uninstall HP Support Assistant from your PC with Advanced Uninstaller PRO

HP Support Assistant is a program offered by the software company HP Inc.. Sometimes, people try to remove this application. Sometimes this is difficult because doing this by hand requires some advanced knowledge regarding Windows internal functioning. One of the best EASY action to remove HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and general tool to maximize the performance of your Windows system.

DOWNLOAD NOW

  • go to Download Link
  • download the setup by clicking on the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's interface and wealth of tools available. Advanced Uninstaller PRO is a very good system utility.

3. Press the General Tools category
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. All the programs existing on your PC will appear

6. Scroll the list of programs until you find HP Support Assistant or simply activate the Search feature and type in "HP Support Assistant". If it exists on your system the HP Support Assistant program will be found automatically. Notice that when you select HP Support Assistant in the list of applications, some information about the program is shown to you:


  • Safety rating (in the left lower corner). This explains the opinion other users have about HP Support Assistant, from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Technical information about the application you wish to remove, by clicking on the Properties button.
For example you can see that for HP Support Assistant:





  • The web site of the program is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{05F81C27-62A5-4A0C-8519-60CB66CF87C6}\setup.exe
7. Press the Uninstall button. A window asking you to confirm will show up. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will remove HP Support Assistant.
Uninstall HP Support Assistant


8. After removing HP Support Assistant, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to go ahead with the cleanup. All the items of HP Support Assistant which have been left behind will be found and you will be asked if you want to delete them. By uninstalling HP Support Assistant with Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your disk.

Your Windows computer will remain clean, speedy and ready to run without errors or problems.

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Disclaimer

The text above is not a piece of advice to remove HP Support Assistant by HP Inc. from your computer, we are not saying that HP Support Assistant by HP Inc. is not a good application. This page only contains detailed info on how to remove HP Support Assistant in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2017-09-29 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2017-09-29 04:10:56.350