HP Support Assistant HP Support Assistant



A guide to uninstall HP Support Assistant from your computer

HP Support Assistant is a software application. This page is comprised of details on how to uninstall it from your PC. It was coded for Windows by Hewlett-Packard Company. Check out here for more information on Hewlett-Packard Company. More data about the program HP Support Assistant can be seen at . The program is usually placed in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework folder (same installation drive as Windows). The full command line for uninstalling HP Support Assistant is C:\Program Files (x86)\InstallShield Installation Information\{7FE016CC-DAA9-4E21-BD2F-98390D1E6F3F}\setup.exe. Note that if you will type this command in Start / Run Note you might be prompted for administrator rights. The application's main executable file is titled HPSA_Service.exe and occupies 90.00 KB (92160 bytes).

HP Support Assistant is composed of the following executables which occupy 15.88 MB (16647408 bytes) on disk:



  • Extract.exe (49.25 KB)
  • HPSA_Service.exe (90.00 KB)
  • HPSF.exe (529.80 KB)
  • HPSF_Tasks.exe (40.30 KB)
  • HPSF_Utils.exe (28.30 KB)
  • HPTuneUp.exe (18.80 KB)
  • Feedback.exe (19.80 KB)
  • HPDeleteFFTemp.exe (22.91 KB)
  • HPDeleteIETemp.exe (23.41 KB)
  • HPDeleteTemp.exe (21.91 KB)
  • HPHelpUpdater.exe (73.05 KB)
  • HPResources.exe (57.21 KB)
  • HPSALauncher.exe (23.80 KB)
  • HPSetSystemRestore.exe (26.30 KB)
  • HPSFpopCIP.exe (138.80 KB)
  • HPSFReport.exe (24.30 KB)
  • launchFanURL.exe (14.55 KB)
  • LaunchHPForums.exe (14.55 KB)
  • launchHPReg.exe (12.55 KB)
  • launchHPRM.exe (12.55 KB)
  • launchOnlineClasses.exe (15.05 KB)
  • LHAdmin.exe (53.30 KB)
  • ProductConfig.exe (35.80 KB)
  • Resource.exe (30.88 KB)
  • WinDefrag.exe (23.05 KB)
  • WinEmptyRecycle.exe (20.91 KB)
  • XMLViewerHPSF.exe (622.80 KB)
  • ContactOptionParameters.exe (21.80 KB)
  • ContactTechnicalSupport.exe (201.80 KB)
  • BatteryTest.exe (47.84 KB)
  • HPBC.exe (740.30 KB)
  • HPNetworkCheck.exe (317.21 KB)
  • NCLauncherFromIE.exe (23.30 KB)
  • FileExtractor.exe (2.04 MB)
  • HPDiagnosticCoreUI.exe (4.55 MB)
  • DeviceManager.exe (2.17 MB)
  • HPSARedirector.exe (30.91 KB)
  • HPDeviceDetection3.exe (232.30 KB)
  • HPWarrantyChecker.exe (1.51 MB)
  • launchWebChat.exe (14.55 KB)
  • HPSAToast.exe (596.71 KB)
  • TSResMon.exe (393.05 KB)
  • TSUpdatesCheck.exe (65.41 KB)
  • TSUpdatesLauncher.exe (65.55 KB)
  • HPSFUpdater.exe (615.80 KB)
  • unzip.exe (65.55 KB)
  • WaitWindow.exe (161.55 KB)
  • PSGRedirector.exe (20.71 KB)
  • HPWSD.exe (50.30 KB)
...click to view all...

The current page applies to HP Support Assistant version 7.6.23.8 only. Click on the links below for other HP Support Assistant versions:

...click to view all...
After the uninstall process, the application leaves leftovers on the PC. Part_A few of these are shown below.

Directories left on disk:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

Check for and delete the following files from your disk when you uninstall HP Support Assistant:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\BackgroundCopyManager.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.InstallLog
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utilities.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPTuneUp.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPUC.INI
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\InstallUtil.InstallLog
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HpUpdateComponentLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\interop.Scheduler.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.WUApiLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\stuff
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactOptionParameters.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ca-ES\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate1.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate3.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\CalibrateAuto.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\CalibrateAutoEnable.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPBatteryCheckFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPHCImprove.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSA_no_content.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSFUpdatesCollectedData.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\HPSupportAssistantFAQ.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\en-US\Calibrate0.xml

Generally the following registry data will not be removed:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HPSA_Service.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HPTuneUp.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|interop.Scheduler.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.WUApiLib.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|Feedback.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|HPSFReport.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Resources|XMLViewerHPSF.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|SplashLib.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|EntitlementService.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|HPWSD.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\CC610EF79AAD12E4DBF28993D0E1F6F3
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{7FE016CC-DAA9-4E21-BD2F-98390D1E6F3F}

Open regedit.exe to delete the registry values below from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\CC610EF79AAD12E4DBF28993D0E1F6F3\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HP Support Assistant Service\ImagePath




A way to delete HP Support Assistant from your computer using Advanced Uninstaller PRO

HP Support Assistant is a program offered by Hewlett-Packard Company. Some people choose to uninstall it. Sometimes this can be troublesome because performing this manually requires some experience related to Windows program uninstallation. One of the best SIMPLE way to uninstall HP Support Assistant is to use Advanced Uninstaller PRO. Here is how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your PC, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and general tool to take care of your computer.

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2. Start Advanced Uninstaller PRO. Take some time to admire Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a very good package of tools.

3. Press the General Tools button
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. A list of the programs existing on the computer will appear

6. Navigate the list of programs until you locate HP Support Assistant or simply activate the Search feature and type in "HP Support Assistant". If it is installed on your PC the HP Support Assistant program will be found automatically. Notice that after you click HP Support Assistant in the list of programs, some information about the application is available to you:


  • Star rating (in the lower left corner). This explains the opinion other users have about HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Details about the program you are about to remove, by pressing the Properties button.
For example you can see that for HP Support Assistant:


  • The web site of the application is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{7FE016CC-DAA9-4E21-BD2F-98390D1E6F3F}\setup.exe
7. Click the Uninstall button. A confirmation window will show up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will then remove HP Support Assistant.
Uninstall HP Support Assistant


8. After uninstalling HP Support Assistant, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to proceed with the cleanup. All the items that belong HP Support Assistant that have been left behind will be found and you will be asked if you want to delete them. By removing HP Support Assistant using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your computer.

Your Windows system will remain clean, speedy and ready to run without errors or problems.

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Geographical user distribution

  • 10.0
  • Windows 8.1 (6.3)
  • Windows 7 (6.1)
  • Windows 8 (6.2)
Software Application


Disclaimer

The text above is not a piece of advice to remove HP Support Assistant by Hewlett-Packard Company from your PC, nor are we saying that HP Support Assistant by Hewlett-Packard Company is not a good application for your computer. This text only contains detailed instructions on how to remove HP Support Assistant in case you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2016-06-20 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2016-06-20 17:51:22.170