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How to uninstall HP Support Assistant from your computer

HP Support Assistant is a software application. This page is comprised of details on how to remove it from your computer. It is produced by Hewlett-Packard Company. More information on Hewlett-Packard Company can be found here. Click on to get more details about HP Support Assistant on Hewlett-Packard Company's website. HP Support Assistant is typically installed in the C:\Program Files\Hewlett-Packard\HP Support Framework folder, but this location can differ a lot depending on the user's option while installing the program. The full command line for uninstalling HP Support Assistant is C:\Program Files\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe. Keep in mind that if you will type this command in Start / Run Note you might get a notification for administrator rights. The program's main executable file has a size of 1.10 MB (1148448 bytes) on disk and is labeled HPSF.exe.

The following executables are installed together with HP Support Assistant. They take about 23.34 MB (24475992 bytes) on disk.

  • Extract.exe (51.52 KB)
  • HPSF.exe (1.10 MB)
  • HPSF_Tasks.exe (20.03 KB)
  • HPSF_Utils.exe (59.03 KB)
  • UninstallHPSA.exe (163.35 KB)
  • HPCF.exe (825.06 KB)
  • HPHelpUpdater.exe (73.05 KB)
  • HPSALauncher.exe (61.38 KB)
  • HPSASearch.exe (17.80 KB)
  • HPSFViewer.exe (1,016.03 KB)
  • LHAdmin.exe (69.05 KB)
  • PendingActionAlert.exe (226.56 KB)
  • ProductConfig.exe (192.35 KB)
  • UninstallHPSA.exe (145.73 KB)
  • CallingCard_srv.exe (1.78 MB)
  • ContactTechnicalSupport.exe (937.35 KB)
  • ra64app.exe (215.84 KB)
  • ActiveHealth.exe (194.04 KB)
  • ActiveHealthService.exe (136.54 KB)
  • BatteryTest.exe (54.80 KB)
  • ETD_SMARTCmd.exe (127.30 KB)
  • dumpchk.exe (28.19 KB)
  • dumpchk.exe (26.19 KB)
  • ETD_GetSMART.exe (123.30 KB)
  • FileExtractor.exe (1.80 MB)
  • HPDiagnosticCoreUI.exe (5.85 MB)
  • DeviceManager.exe (2.45 MB)
  • HPWarrantyChecker.exe (1.03 MB)
  • HPSetSystemRestore.exe (26.30 KB)
  • launchWebChat.exe (14.55 KB)
  • HPSAToast.exe (596.71 KB)
  • HC_ChangeLocation.exe (16.56 KB)
  • HC_GuestEnabled.exe (21.88 KB)
  • HC_HPSFinFocus.exe (15.38 KB)
  • HC_InstallNCPluginChrome.exe (73.85 KB)
  • HC_SREnable.exe (21.88 KB)
  • HC_UACDefaultSettings.exe (19.06 KB)
  • HC_WindowsUpdateCheck.exe (24.06 KB)
  • HPSAObjectMetrics.exe (45.03 KB)
  • HPSAScript.exe (23.26 KB)
  • LaunchMsHelpTopic.exe (14.71 KB)
  • NetworkCheckAlert.exe (50.03 KB)
  • PSGRedirector.exe (43.53 KB)
  • SetCIP.exe (25.05 KB)
  • Solution_RecoveryPgm.exe (23.88 KB)
  • HPWSD.exe (87.53 KB)
...click to view all...

The current page applies to HP Support Assistant version 8.3.50.9 only. You can find below a few links to other HP Support Assistant releases:

...click to view all...
Following the uninstall process, the application leaves leftovers on the computer. Some of these are listed below.

Folders found on disk after you uninstall HP Support Assistant from your computer:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below were left behind on your disk by HP Support Assistant when you uninstall it:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\LMI_RescueRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html

Registry keys:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|EntitlementService.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Warranty|HPWSD.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\B474BE166A764F741B7B838615AB3B0D
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}

Use regedit.exe to remove the following additional registry values from the Windows Registry:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe.ApplicationCompany
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe.FriendlyAppName
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\B474BE166A764F741B7B838615AB3B0D\ProductName


How to delete HP Support Assistant using Advanced Uninstaller PRO

HP Support Assistant is an application by the software company Hewlett-Packard Company. Some computer users try to erase this application. Sometimes this can be troublesome because performing this manually requires some experience regarding removing Windows programs manually. One of the best EASY action to erase HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is good because Advanced Uninstaller PRO is a very potent uninstaller and general utility to take care of your PC.

DOWNLOAD NOW

2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire the program's interface and number of features available. Advanced Uninstaller PRO is a very good PC management program.

3. Press the General Tools button
Go to General Tools


4. Activate the Uninstall Programs button
Go to Uninstall Programs


5. All the applications installed on your computer will appear

6. Navigate the list of applications until you locate HP Support Assistant or simply activate the Search field and type in "HP Support Assistant". If it is installed on your PC the HP Support Assistant app will be found automatically. Notice that after you select HP Support Assistant in the list of applications, some information regarding the program is available to you:


  • Safety rating (in the left lower corner). The star rating explains the opinion other users have regarding HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information regarding the app you wish to remove, by pressing the Properties button.
For instance you can see that for HP Support Assistant:





  • The software company is: http://www.hp.com
  • The uninstall string is: C:\Program Files\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe
7. Press the Uninstall button. A confirmation dialog will come up. Confirm the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will then remove HP Support Assistant.
Uninstall HP Support Assistant


8. After removing HP Support Assistant, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to proceed with the cleanup. All the items of HP Support Assistant which have been left behind will be detected and you will be able to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your disk.

Your system will remain clean, speedy and ready to run without errors or problems.



Geographical user distribution

  • Windows 7 (6.1)
  • 10.0
  • Windows 8.1 (6.3)
  • Windows 8 (6.2)
Software Application


Disclaimer

The text above is not a piece of advice to remove HP Support Assistant by Hewlett-Packard Company from your PC, we are not saying that HP Support Assistant by Hewlett-Packard Company is not a good application for your PC. This text simply contains detailed info on how to remove HP Support Assistant supposing you decide this is what you want to do. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-12-14 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2016-12-14 04:24:35.323