Application SysAid server

A way to uninstall SysAid server from your PC

You can find below detailed information on how to uninstall SysAid server for Windows. It was developed for Windows by SysAid. Take a look here where you can find out more on SysAid. You can get more details on SysAid server at . The program is frequently found in the C:\Program Files\SysAidServer directory. Take into account that this location can vary being determined by the user's preference. You can uninstall SysAid server by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\InstallShield Installation Information\{5520501C-6C83-46E1-AF4D-B5CC8C75A7B7}\setup.exe. Keep in mind that you might be prompted for administrator rights. SysAid server's primary file takes about 16.06 KB (16448 bytes) and is named servertool.exe.

SysAid server installs the following the executables on your PC, occupying about 64.36 MB (67488536 bytes) on disk.

  • Wrapper.exe (102.15 KB)
  • jabswitch.exe (33.56 KB)
  • java-rmi.exe (15.56 KB)
  • java.exe (202.06 KB)
  • javacpl.exe (77.56 KB)
  • javaw.exe (202.06 KB)
  • javaws.exe (309.56 KB)
  • jjs.exe (15.56 KB)
  • jp2launcher.exe (100.56 KB)
  • keytool.exe (16.06 KB)
  • kinit.exe (16.06 KB)
  • klist.exe (16.06 KB)
  • ktab.exe (16.06 KB)
  • orbd.exe (16.06 KB)
  • pack200.exe (16.06 KB)
  • policytool.exe (16.06 KB)
  • rmid.exe (15.56 KB)
  • rmiregistry.exe (16.06 KB)
  • servertool.exe (16.06 KB)
  • ssvagent.exe (67.06 KB)
  • tnameserv.exe (16.06 KB)
  • unpack200.exe (192.56 KB)
  • SysAidAgent.exe (17.27 MB)
  • SysAidAgentUpdate.exe (150.15 KB)
  • SysAidRC.exe (1.24 MB)
  • SysAidTools.exe (18.90 MB)
  • DeploySA.exe (1.41 MB)
  • InstallAgent.exe (1.29 MB)
  • cad.exe (110.15 KB)
  • MSLogonACL.exe (88.65 KB)
  • SysAidDesktopImageCaptureUtility.exe (16.65 KB)
  • SysAidRCC.exe (1.61 MB)
  • SysAidSessionUtilities.exe (707.65 KB)
  • SysAidSM.exe (22.65 KB)
  • SysAidWorker.exe (128.15 KB)
  • UnInstallAgentUtilities.exe (297.15 KB)
  • cad.exe (110.15 KB)
  • MSLogonACL.exe (88.65 KB)
  • SysAidDesktopImageCaptureUtility.exe (17.15 KB)
  • SysAidRCC.exe (1.61 MB)
  • SysAidSessionUtilities.exe (708.65 KB)
  • SysAidSM.exe (23.15 KB)
  • SysAidWorker.exe (129.15 KB)
  • UnInstallAgentUtilities.exe (297.65 KB)
  • VideoEncoder.exe (13.27 MB)
  • NetworkDiscovery.exe (159.50 KB)
  • tomcat7.exe (107.13 KB)
  • tomcat7w.exe (107.63 KB)
  • archive.exe (52.15 KB)
  • CleanCustomColumns.exe (423.00 KB)
  • DeleteCategories.exe (423.00 KB)
  • ExecuteSysAidQuery.exe (423.00 KB)
  • GetSysAidLogs.exe (423.00 KB)
  • MigrateDerbyToMssql.exe (167.15 KB)
  • ReproduceAccountConf.exe (423.00 KB)
  • ResetPassword.exe (423.50 KB)
  • Sort.exe (11.65 KB)
  • UpgradeCSSToIT.exe (423.00 KB) to view all...

This web page is about SysAid server version 17.3.54 only. You can find here a few links to other SysAid server releases: to view all...
If you're planning to uninstall SysAid server you should check if the following data is left behind on your PC.

Directories left on disk:
  • C:\Program Files\SysAidServer

The files below are left behind on your disk by SysAid server's application uninstaller when you removed it:
  • C:\Program Files\SysAidServer\logs\CheckConf.cmd
  • C:\Program Files\SysAidServer\logs\CheckConf.log
  • C:\Program Files\SysAidServer\logs\CheckLicense.cmd
  • C:\Program Files\SysAidServer\logs\CheckNet.cmd
  • C:\Program Files\SysAidServer\logs\InitAccount.cmd
  • C:\Program Files\SysAidServer\logs\license.log
  • C:\Program Files\SysAidServer\logs\serversetup.log
  • C:\Program Files\SysAidServer\logs\serviceLog.log
  • C:\Program Files\SysAidServer\logs\SetDefaultLanguage.cmd
  • C:\Program Files\SysAidServer\root\download\
  • C:\Program Files\SysAidServer\root\WEB-INF\conf12.14.2017.13.56.34_serverConf.xml
  • C:\Program Files\SysAidServer\root\WEB-INF\conf12.14.2017.13.56.48_serverConf.xml
  • C:\Program Files\SysAidServer\root\WEB-INF\conf12.14.2017.13.57.04_serverConf.xml
  • C:\Program Files\SysAidServer\root\WEB-INF\conf12.14.2017.13.57.34_serverConf.xml
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\addon.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\dbConnection.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\DBImpl.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\devDebug.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\hibernate.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\hikari.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\index.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\ldap.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\OperatingHours.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\q-scheduler.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\rds.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\rdsLdap.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\SlowAccess.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\sysaid.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\triggers.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\upgrade.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\upgradeToNewReports.log
  • C:\Program Files\SysAidServer\root\WEB-INF\logs\velocity.log
  • C:\Program Files\SysAidServer\run.cmd

Usually the following registry data will not be cleaned:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{5520501C-6C83-46E1-AF4D-B5CC8C75A7B7}
  • HKEY_LOCAL_MACHINE\Software\SysAid

How to erase SysAid server from your computer using Advanced Uninstaller PRO

SysAid server is a program released by SysAid. Some users decide to remove this application. This can be hard because deleting this manually requires some know-how regarding Windows program uninstallation. The best SIMPLE solution to remove SysAid server is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO on your PC, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to clean your system.


  • navigate to Download Link
  • download the setup by clicking on the green DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's design and number of features available. Advanced Uninstaller PRO is a very good package of utilities.

3. Press the General Tools button
Go to General Tools

4. Activate the Uninstall Programs tool
Go to Uninstall Programs

5. All the programs installed on the computer will be shown to you

6. Navigate the list of programs until you find SysAid server or simply click the Search field and type in "SysAid server". The SysAid server program will be found very quickly. Notice that after you select SysAid server in the list of programs, the following information regarding the application is available to you:

  • Safety rating (in the left lower corner). The star rating tells you the opinion other users have regarding SysAid server, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information regarding the program you are about to uninstall, by clicking on the Properties button.
For instance you can see that for SysAid server:

  • The web site of the application is:
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{5520501C-6C83-46E1-AF4D-B5CC8C75A7B7}\setup.exe
7. Press the Uninstall button. A confirmation window will show up. Confirm the uninstall by pressing Uninstall. Advanced Uninstaller PRO will uninstall SysAid server.
Uninstall SysAid server

8. After removing SysAid server, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to start the cleanup. All the items that belong SysAid server that have been left behind will be found and you will be able to delete them. By removing SysAid server with Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your disk.

Your Windows system will remain clean, speedy and able to run without errors or problems.


This page is not a piece of advice to uninstall SysAid server by SysAid from your PC, we are not saying that SysAid server by SysAid is not a good application for your PC. This text only contains detailed info on how to uninstall SysAid server supposing you want to. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2017-12-14 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2017-12-14 11:55:33.687