Support Tools

A guide to uninstall Support Tools from your system

Support Tools is a Windows program. Read below about how to remove it from your computer. The Windows release was developed by Sivantos GmbH. Further information on Sivantos GmbH can be seen here. Support Tools is typically installed in the C:\Program Files (x86)\SAT\SupportTools directory, subject to the user's decision. The complete uninstall command line for Support Tools is MsiExec.exe /I{E74CB947-8061-4733-8069-5C48477E3C54}. Support Tools's main file takes about 157.38 KB (161152 bytes) and is named SHSPhoneClipToolUI.exe.

The executable files below are installed beside Support Tools. They occupy about 591.18 KB (605368 bytes) on disk.

• ShsDataMigrationTool.exe (79.88 KB)
• ShsImportExportTool.exe (84.88 KB)
• SHSNGen.exe (20.88 KB)
• SHSPhoneClipToolUI.exe (157.38 KB)
• ShsSystemInformation.exe (90.38 KB)
• ShsTraceViewer.exe (75.38 KB)
• ShsImportExportTool.exe (82.43 KB)

...click to view all...

The current web page applies to Support Tools version 9.0.6.537 alone. You can find below a few links to other Support Tools releases:

• 8.3.6.823
• 8.5.0.566
• 9.0.5.522
• 8.1.4.220
• 8.1.1.163
• 8.4.1.516
• 8.4.2.526
• 8.5.10.82
• 8.1.3.216
• 2.4.3.169
• 8.2.10.230
• 2.3.3.805
• 9.2.11.583
• 8.4.0.274
• 9.2.1.93
• 9.2.5.98
• 8.1.2.207
• 8.3.2.771
• 9.2.7.102
• 9.2.0.67
• 9.2.20.597
• 8.2.7.219
• 8.3.2.767
• 9.0.8.557
• 9.1.0.364
• 9.2.10.574
• 8.5.1.584
• 8.5.15.172
• 2.4.2.160
• 8.3.0.738
• 8.2.9.227
• 8.4.6.560
• 8.5.5.605
• 8.3.5.816
• 2.3.2.804
• 8.1.0.130

...click to view all...
Support Tools has the habit of leaving behind some leftovers.

Folders that were left behind:

• C:\Program Files (x86)\SAT

Check for and remove the following files from your disk when you uninstall Support Tools:

• C:\Program Files (x86)\SAT\ClientDB\SHSClient10.db
• C:\Program Files (x86)\SAT\ClientDB\SHSClient10.log
• C:\Program Files (x86)\SAT\Configs\audiogram.ini
• C:\Program Files (x86)\SAT\Configs\common.ini
• C:\Program Files (x86)\SAT\Configs\fit.ini
• C:\Program Files (x86)\SAT\Configs\FitMeas.ini
• C:\Program Files (x86)\SAT\Configs\ImportExportTool.ini
• C:\Program Files (x86)\SAT\Configs\SystemInformation.ini
• C:\Program Files (x86)\SAT\Configs\UpdateManager.ini
• C:\Program Files (x86)\SAT\Configs\UpdateManager_User.ini
• C:\Program Files (x86)\SAT\Drivers\CxxAirDriverInst\amd64\WdfCoInstaller01011.dll
• C:\Program Files (x86)\SAT\Drivers\CxxAirDriverInst\amd64\winusbcoinstaller2.dll
• C:\Program Files (x86)\SAT\Drivers\CxxAirDriverInst\btusb.cat
• C:\Program Files (x86)\SAT\Drivers\CxxAirDriverInst\btusb.inf
• C:\Program Files (x86)\SAT\Drivers\CxxAirUSBDriver\dfu\amd64\cxxair_csrbc.sys
• C:\Program Files (x86)\SAT\Drivers\CxxAirUSBDriver\dfu\amd64\cxxair_csrbluecoreusb.cat
• C:\Program Files (x86)\SAT\Drivers\CxxAirUSBDriver\dfu\amd64\cxxair_CSRBlueCoreUSB.inf
• C:\Program Files (x86)\SAT\Drivers\CxxAirUSBDriver\operation\cxxair_usbser.cat
• C:\Program Files (x86)\SAT\Drivers\CxxAirUSBDriver\operation\cxxair_usbser.inf
• C:\Program Files (x86)\SAT\Drivers\NoahLinkWLDriverInst\amd64\WdfCoInstaller01009.dll
• C:\Program Files (x86)\SAT\Drivers\NoahLinkWLDriverInst\amd64\winusbcoinstaller2.dll
• C:\Program Files (x86)\SAT\Drivers\NoahLinkWLDriverInst\amd64\WUDFUpdate_01009.dll
• C:\Program Files (x86)\SAT\Drivers\NoahLinkWLDriverInst\nlw.cat
• C:\Program Files (x86)\SAT\Drivers\NoahLinkWLDriverInst\NLW.inf
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\CSRBlue\Win7\x64\csrbcxp.sys
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\CSRBlue\Win7\x64\CSRBlueCoreUSB.cat
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\CSRBlue\Win7\x64\CSRBlueCoreUSB.inf
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\MiniTek\Win7\x64\bc02filt.cat
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\MiniTek\Win7\x64\bc02filt.inf
• C:\Program Files (x86)\SAT\Drivers\WLProDriverInst\MiniTek\Win7\x64\bc02filt.sys
• C:\Program Files (x86)\SAT\Fit_SI\acrh200.dll
• C:\Program Files (x86)\SAT\Fit_SI\AcrhImportLib.dll
• C:\Program Files (x86)\SAT\Fit_SI\ACSWIT32.DLL
• C:\Program Files (x86)\SAT\Fit_SI\ActiveREM.dll
• C:\Program Files (x86)\SAT\Fit_SI\AForge.dll
• C:\Program Files (x86)\SAT\Fit_SI\AForge.Video.DirectShow.dll
• C:\Program Files (x86)\SAT\Fit_SI\AForge.Video.dll
• C:\Program Files (x86)\SAT\Fit_SI\ApplicationServices.Noah4.unity.config
• C:\Program Files (x86)\SAT\Fit_SI\ApplicationServices.Standalone.unity.config
• C:\Program Files (x86)\SAT\Fit_SI\AudcDll.dll
• C:\Program Files (x86)\SAT\Fit_SI\AudiologicalServices.Shared.unity.config
• C:\Program Files (x86)\SAT\Fit_SI\AudiologicalServices.Target.unity.config
• C:\Program Files (x86)\SAT\Fit_SI\AudiometerCore.dll
• C:\Program Files (x86)\SAT\Fit_SI\AuricalSoundFile\ModSpeechNoise.csv
• C:\Program Files (x86)\SAT\Fit_SI\Autofit.Shared.unity.config
• C:\Program Files (x86)\SAT\Fit_SI\BleLib.Contracts.dll
• C:\Program Files (x86)\SAT\Fit_SI\BleLib.dll
• C:\Program Files (x86)\SAT\Fit_SI\blueapi.dll
• C:\Program Files (x86)\SAT\Fit_SI\BouncyCastle.dll
• C:\Program Files (x86)\SAT\Fit_SI\BTConnexx.dll
• C:\Program Files (x86)\SAT\Fit_SI\BTConnexx.net.dll
• C:\Program Files (x86)\SAT\Fit_SI\BtleProgrammingWrapper.Contracts.dll
• C:\Program Files (x86)\SAT\Fit_SI\Common.Logging.dll
• C:\Program Files (x86)\SAT\Fit_SI\Common.Logging.NLog20.dll
• C:\Program Files (x86)\SAT\Fit_SI\CommonTools.dll
• C:\Program Files (x86)\SAT\Fit_SI\CommunicationTools.dll
• C:\Program Files (x86)\SAT\Fit_SI\Compress.dll
• C:\Program Files (x86)\SAT\Fit_SI\CompressPpmd.dll
• C:\Program Files (x86)\SAT\Fit_SI\ConnectionLib.Contracts.dll
• C:\Program Files (x86)\SAT\Fit_SI\ConnectionLib.dll
• C:\Program Files (x86)\SAT\Fit_SI\ConnexxLib.Contracts.dll
• C:\Program Files (x86)\SAT\Fit_SI\ConnexxLib.dll
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\cs\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\cs\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\cs\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\da\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\da\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\da\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\de\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\de\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\de\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\en-US\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\en-US\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\en-US\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\es\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\es\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\es\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\fr\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\fr\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\fr\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\hu\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\hu\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\hu\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\it\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\it\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\it\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\ja\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\ja\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\ja\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\nl\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\nl\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\nl\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pl\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pl\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pl\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pt\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pt\PrivacyPolicy.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\pt\terms.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\ru\Data Processing Agreement.html
• C:\Program Files (x86)\SAT\Fit_SI\ContractDocuments\ru\PrivacyPolicy.html

Registry keys:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|SHS.SAT.Fitting.Da.SyncBTWrapper.Contracts.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|SHS.SAT.Fitting.Da.SyncBTWrapper.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Data.Common.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Diagnostics.StackTrace.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Diagnostics.Tracing.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Globalization.Extensions.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.IO.Compression.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Net.Http.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Net.Sockets.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Runtime.Serialization.Primitives.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Security.Cryptography.Algorithms.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Security.SecureString.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Threading.Overlapped.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|Programmer|System.Xml.XPath.XDocument.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Common.Logging.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Common.Logging.NLog20.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|GalaSoft.MvvmLight.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.ApplicationInsights.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.Deployment.WindowsInstaller.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.Practices.Prism.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.Practices.Prism.UnityExtensions.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.Practices.ServiceLocation.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|Microsoft.Practices.Unity.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|NLog.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|PostSharp.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SharpBITS.Base.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.Common.Presentation.Localization.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.Common.Presentation.Utilities.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.Common.Services.CommonSettings.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.Common.Services.SettingsNet.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.PostSharpAspects.ViewModelAspects.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UILibrary.Controls.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UILibrary.Localization.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Applier.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Common.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Downloader.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.InterProcessCommunication.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Models.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Scheduler.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.Utils.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.ViewModels.Common.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|SHS.SAT.UpdateManager.FrontEnd.ViewModels.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|ShsUpdateManager.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|SAT|UpdateManager|System.Windows.Interactivity.dll
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\749BC47E160833740896C58474E7C345

Use regedit.exe to remove the following additional registry values from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\749BC47E160833740896C58474E7C345\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SQLANYe_Cxx7SA10Service\ImagePath

How to erase Support Tools from your PC with Advanced Uninstaller PRO

Support Tools is a program released by the software company Sivantos GmbH. Sometimes, people decide to erase this application. This is efortful because uninstalling this by hand requires some know-how regarding Windows program uninstallation. One of the best EASY way to erase Support Tools is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around tool to clean your computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to admire Advanced Uninstaller PRO's design and number of functions available. Advanced Uninstaller PRO is a very good PC management program.

3. Click on the General Tools category


4. Activate the Uninstall Programs tool


5. All the applications installed on your PC will be shown to you

6. Scroll the list of applications until you locate Support Tools or simply activate the Search field and type in "Support Tools". If it exists on your system the Support Tools program will be found very quickly. When you click Support Tools in the list of programs, some information regarding the program is available to you:

• Star rating (in the lower left corner). This explains the opinion other users have regarding Support Tools, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Technical information regarding the program you are about to uninstall, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation page will show up. Confirm the uninstall by clicking Uninstall. Advanced Uninstaller PRO will then uninstall Support Tools.


8. After removing Support Tools, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items of Support Tools which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Support Tools using Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your PC.

Your system will remain clean, speedy and ready to serve you properly.

Disclaimer

This page is not a piece of advice to uninstall Support Tools by Sivantos GmbH from your computer, nor are we saying that Support Tools by Sivantos GmbH is not a good application for your PC. This page simply contains detailed instructions on how to uninstall Support Tools supposing you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.