Softphone

A guide to uninstall Softphone from your PC

Softphone is a Windows program. Read below about how to remove it from your computer. It was created for Windows by inContact Inc.. Open here for more information on inContact Inc.. More information about the program Softphone can be seen at http://www.incontact.com. The application is frequently found in the C:\Program Files (x86)\inContact\Softphone directory. Take into account that this path can vary depending on the user's choice. The full command line for uninstalling Softphone is MsiExec.exe /X{4BE87995-2CBD-420C-8E2A-7EDA2939871C}. Keep in mind that if you will type this command in Start / Run Note you might get a notification for admin rights. The program's main executable file has a size of 4.60 MB (4827968 bytes) on disk and is titled inContact.exe.

The following executable files are incorporated in Softphone. They take 4.97 MB (5208896 bytes) on disk.

• crash.exe (372.00 KB)
• inContact.exe (4.60 MB)

This page is about Softphone version 42.7.8553 only. You can find below info on other versions of Softphone:

• 31.6.9015
• 41.7.6010

A considerable amount of files, folders and registry data will not be uninstalled when you are trying to remove Softphone from your PC.

Folders remaining:

• C:\Program Files (x86)\inContact\Softphone
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone

Files remaining:

• C:\Program Files (x86)\inContact\Softphone\_resources\ALERT_asterik.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\hangup.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\hold_music.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\new_im.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\new_sms.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\Noise.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\notifications\calls.png
• C:\Program Files (x86)\inContact\Softphone\_resources\notifications\devices.png
• C:\Program Files (x86)\inContact\Softphone\_resources\notifications\im.png
• C:\Program Files (x86)\inContact\Softphone\_resources\notifications\presence.png
• C:\Program Files (x86)\inContact\Softphone\_resources\offline.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\online.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\remote_call.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\reorder.wav
• C:\Program Files (x86)\inContact\Softphone\_resources\ring.wav
• C:\Program Files (x86)\inContact\Softphone\Awesomium.Core.dll
• C:\Program Files (x86)\inContact\Softphone\Awesomium.dll
• C:\Program Files (x86)\inContact\Softphone\Awesomium.Windows.Controls.dll
• C:\Program Files (x86)\inContact\Softphone\awesomium_process
• C:\Program Files (x86)\inContact\Softphone\boost_chrono-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_date_time-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_filesystem-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_regex-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_signals-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_system-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\boost_thread-vc110-mt-1_58.dll
• C:\Program Files (x86)\inContact\Softphone\contacts.versions
• C:\Program Files (x86)\inContact\Softphone\CounterPath.ExternalContactFactories.dll
• C:\Program Files (x86)\inContact\Softphone\CounterPath.InteropServices.dll
• C:\Program Files (x86)\inContact\Softphone\CounterPath.Search.dll
• C:\Program Files (x86)\inContact\Softphone\CPCAPI2_SharedLibrary.dll
• C:\Program Files (x86)\inContact\Softphone\CPCLR.dll
• C:\Program Files (x86)\inContact\Softphone\crash.exe
• C:\Program Files (x86)\inContact\Softphone\dbghelp.dll
• C:\Program Files (x86)\inContact\Softphone\de-DE\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\en-US\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\es-ES\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\features.xml
• C:\Program Files (x86)\inContact\Softphone\fr-FR\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\G729AsDLL.dll
• C:\Program Files (x86)\inContact\Softphone\HtmlAgilityPack.dll
• C:\Program Files (x86)\inContact\Softphone\icudt.dll
• C:\Program Files (x86)\inContact\Softphone\icudt48.dll
• C:\Program Files (x86)\inContact\Softphone\icuin48.dll
• C:\Program Files (x86)\inContact\Softphone\icuuc48.dll
• C:\Program Files (x86)\inContact\Softphone\inContact.exe
• C:\Program Files (x86)\inContact\Softphone\inspector.pak
• C:\Program Files (x86)\inContact\Softphone\it-IT\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\ja-JP\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\libEGL.dll
• C:\Program Files (x86)\inContact\Softphone\libGLESv2.dll
• C:\Program Files (x86)\inContact\Softphone\logs\myeasylog.log
• C:\Program Files (x86)\inContact\Softphone\metroui.dll
• C:\Program Files (x86)\inContact\Softphone\nl-NL\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\PlantronicsDevices.xml
• C:\Program Files (x86)\inContact\Softphone\pt-BR\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\ru-RU\Kudu.resources.dll
• C:\Program Files (x86)\inContact\Softphone\space.xml
• C:\Program Files (x86)\inContact\Softphone\space_settings.xml
• C:\Program Files (x86)\inContact\Softphone\Spokes.dll
• C:\Program Files (x86)\inContact\Softphone\System.Windows.Interactivity.dll
• C:\Program Files (x86)\inContact\Softphone\TaskbarIcons.dll
• C:\Program Files (x86)\inContact\Softphone\ui.xml
• C:\Program Files (x86)\inContact\Softphone\xinput9_1_0.dll
• C:\Program Files (x86)\inContact\Softphone\zh-CN\Kudu.resources.dll
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\default_user\Logs\Log.txt
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\default_user\Logs\SysInfo.txt
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\UserName1\app.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\UserName1\profile.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\UserName1\redirectedUrls.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\UserName1\settings.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\tialovesamp@gmail.com\app.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\tialovesamp@gmail.com\profile.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\tialovesamp@gmail.com\redirectedUrls.cps
• C:\Users\%user%\AppData\Roaming\inContact Inc\Softphone\4.2\tialovesamp@gmail.com\settings.cps
• C:\Windows\Installer\{4BE87995-2CBD-420C-8E2A-7EDA2939871C}\icon.ico

Registry that is not cleaned:

• HKEY_CLASSES_ROOT\inContact.Softphone.callto
• HKEY_CLASSES_ROOT\inContact.Softphone.sip
• HKEY_CLASSES_ROOT\inContact.Softphone.tel
• HKEY_CURRENT_USER\Software\inContact\Softphone
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\59978EB4DBC2C024E8A2E7AD929378C1
• HKEY_LOCAL_MACHINE\Software\inContact\Softphone
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{4BE87995-2CBD-420C-8E2A-7EDA2939871C}

Open regedit.exe to delete the registry values below from the Windows Registry:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\UserName\Downloads\inContact_Softphone_v4.2.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\59978EB4DBC2C024E8A2E7AD929378C1\ProductName

How to erase Softphone with the help of Advanced Uninstaller PRO

Softphone is an application offered by inContact Inc.. Some computer users choose to erase it. This can be troublesome because deleting this manually requires some advanced knowledge related to removing Windows programs manually. The best QUICK solution to erase Softphone is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is a very efficient uninstaller and general tool to take care of your Windows computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's design and wealth of functions available. Advanced Uninstaller PRO is a very good system utility.

3. Click on the General Tools category


4. Activate the Uninstall Programs tool


5. All the programs installed on the computer will be made available to you

6. Navigate the list of programs until you locate Softphone or simply click the Search field and type in "Softphone". The Softphone program will be found automatically. Notice that after you select Softphone in the list of programs, some information about the program is available to you:

• Safety rating (in the left lower corner). This explains the opinion other users have about Softphone, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Click on the Read reviews button.
• Details about the app you wish to uninstall, by clicking on the Properties button.

For example you can see that for Softphone:

• The publisher is: http://www.incontact.com
• The uninstall string is: MsiExec.exe /X{4BE87995-2CBD-420C-8E2A-7EDA2939871C}

7. Press the Uninstall button. A window asking you to confirm will show up. Confirm the removal by pressing Uninstall. Advanced Uninstaller PRO will uninstall Softphone.


8. After removing Softphone, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to start the cleanup. All the items of Softphone that have been left behind will be found and you will be asked if you want to delete them. By uninstalling Softphone using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your system.

Your Windows computer will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a recommendation to uninstall Softphone by inContact Inc. from your PC, nor are we saying that Softphone by inContact Inc. is not a good application for your computer. This page simply contains detailed info on how to uninstall Softphone supposing you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.