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Shoretel Sky Softphone Shoretel Sky Softphone





How to uninstall Shoretel Sky Softphone from your computer

Shoretel Sky Softphone is a Windows application. Read below about how to remove it from your computer. It was developed for Windows by Shoretel, Inc.. Go over here where you can read more on Shoretel, Inc.. You can get more details related to Shoretel Sky Softphone at . The program is usually located in the C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone directory (same installation drive as Windows). Shoretel Sky Softphone's complete uninstall command line is MsiExec.exe /I{CC73C21A-0681-4515-AD75-300FBA0AACC3}. The program's main executable file has a size of 3.19 MB (3348152 bytes) on disk and is named Softphone.exe.

Shoretel Sky Softphone installs the following the executables on your PC, taking about 4.76 MB (4987384 bytes) on disk.

  • getContacts64.exe (27.18 KB)
  • Softphone.exe (3.19 MB)
  • Updater.exe (665.68 KB)
  • BlueProxyService.exe (77.68 KB)
  • Dbgview.exe (450.86 KB)
  • VTGOhttpServer.exe (148.00 KB)
  • VTGONetworkActions.exe (47.41 KB)
  • VTWizard.exe (184.00 KB)
...click to view all...

The current web page applies to Shoretel Sky Softphone version 2.15.132.1567 only. You can find here a few links to other Shoretel Sky Softphone versions:

...click to view all...
When planning to uninstall Shoretel Sky Softphone you should check if the following data is left behind on your PC.

You should delete the folders below after you uninstall Shoretel Sky Softphone:
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone
  • C:\Users\%user%\AppData\Roaming\Shoretel, Inc\Shoretel Sky Softphone 2.15.132.1567

Usually, the following files are left on disk:
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Application Data\Database\VTGO.mdb
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Application Data\DialingRules\DialingRules.xml
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Application Data\Webserver\logo.jpg
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Application Data\Webserver\test.xsl
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\blueDialingRules.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\BlueProxyService.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\cbklib.idl
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\cbklib.tlb
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ClarCOM.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\Dbgview.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\default_background.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\Dialog.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\EUSBControl.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\EusbEvent.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\EUSBi2cHook.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ExternalDevices.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ExternalDevices.xml
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\HidMon.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\hotkeys.ini
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\IconMenu.ocx
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\InstallHelper.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\IPCCAgent.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ipservices.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\libnspr21.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\REGTOOL5.DLL
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ServiceProvider.txt
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\ServicesProxy.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\splash.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\Trial.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\upload.bat
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\USBPhone.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VOIP.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGOAssistant.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGODaemon.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGODialer.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGOhttpServer.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGONetworkActions.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTGOProductivity.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\vtutils.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTWizard.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\VTWizard.ini
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\wab.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\Wrapper.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Bin\YLUSBTEL.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Documentation\RELEASENOTES.TXT
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Documentation\VTGO_VD.chm
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\getContacts64.exe
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\blueaudio.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\BlueRtp.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\BMedia.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\iLBC.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\IppAudioCodec.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Media\IppAudioCodec1.dll
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Scripts\dialer.htm
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Scripts\Sample script.txt
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\_Shoretel.skn
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\background.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\boost.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\boost_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\boost_hilite_active.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\boost_medium.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\calllog.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\calllog_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\clear.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\dialpad.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\dialpad_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\directories.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\directories_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\display.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\fwd.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\fwd_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\headset.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\headset_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\headset_hilite_active.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\headset_medium.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\info.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\info_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\line.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\line_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\line2.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\line2_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\message normal.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\messages.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\messages_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\mic.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\mic_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\mic_hilite_active.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\mic_medium.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\msg.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\msg_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\services.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\services_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\settings.ini
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\Shoretel.skn
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\softkey.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\softkey_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\softkey5.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\softkey5_hilite.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\spk.bmp
  • C:\Program Files (x86)\Shoretel, Inc\Shoretel Sky Softphone\Skins\Shoretel\spk_hilite.bmp

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A12C37CC18605154DA5703F0ABA0CA3C
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{CC73C21A-0681-4515-AD75-300FBA0AACC3}

Open regedit.exe in order to remove the following registry values:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\A12C37CC18605154DA5703F0ABA0CA3C\ProductName
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BlueProxyService.exe\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\shoretelUpdater\ImagePath


How to remove Shoretel Sky Softphone with Advanced Uninstaller PRO

Shoretel Sky Softphone is a program offered by the software company Shoretel, Inc.. Sometimes, computer users want to remove this program. This can be easier said than done because doing this manually requires some experience regarding PCs. The best QUICK action to remove Shoretel Sky Softphone is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general utility to take care of your system.

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  • go to Download Link
  • download the setup by pressing the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's interface and number of features available. Advanced Uninstaller PRO is a very useful package of utilities.

3. Press the General Tools button
Go to General Tools


4. Activate the Uninstall Programs button
Go to Uninstall Programs


5. A list of the applications existing on your computer will be shown to you

6. Navigate the list of applications until you locate Shoretel Sky Softphone or simply click the Search feature and type in "Shoretel Sky Softphone". The Shoretel Sky Softphone program will be found automatically. After you click Shoretel Sky Softphone in the list of programs, some information regarding the program is available to you:


  • Safety rating (in the lower left corner). This tells you the opinion other users have regarding Shoretel Sky Softphone, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information regarding the app you are about to remove, by pressing the Properties button.
For instance you can see that for Shoretel Sky Softphone:





  • The web site of the program is: https://support.shoretel.com/kb/view.php?id=kA7C00000004CzwKAE#Softphone Uses
  • The uninstall string is: MsiExec.exe /I{CC73C21A-0681-4515-AD75-300FBA0AACC3}
7. Click the Uninstall button. A confirmation window will show up. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will then remove Shoretel Sky Softphone.
Uninstall Shoretel Sky Softphone


8. After removing Shoretel Sky Softphone, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items that belong Shoretel Sky Softphone which have been left behind will be found and you will be asked if you want to delete them. By removing Shoretel Sky Softphone using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or directories are left behind on your computer.

Your Windows PC will remain clean, speedy and able to run without errors or problems.

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Disclaimer

The text above is not a piece of advice to remove Shoretel Sky Softphone by Shoretel, Inc. from your computer, nor are we saying that Shoretel Sky Softphone by Shoretel, Inc. is not a good software application. This text only contains detailed instructions on how to remove Shoretel Sky Softphone in case you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2020-04-16 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2020-04-16 17:52:00.523