ShoreTel Contact Center Agent

A way to uninstall ShoreTel Contact Center Agent from your PC

This page contains thorough information on how to remove ShoreTel Contact Center Agent for Windows. It is made by ShoreTel, Inc.. Open here for more info on ShoreTel, Inc.. Detailed information about ShoreTel Contact Center Agent can be seen at http://www.ShoreTel.com. ShoreTel Contact Center Agent is usually installed in the C:\Program Files (x86)\ShoreTel\Contact Center\Agent directory, regulated by the user's choice. The full uninstall command line for ShoreTel Contact Center Agent is MsiExec.exe /X{59D09E00-BCCA-4AB1-B7A5-C7304334FEF7}. The application's main executable file has a size of 379.00 KB (388096 bytes) on disk and is titled Cac.exe.

ShoreTel Contact Center Agent is composed of the following executables which take 5.24 MB (5499392 bytes) on disk:

• BStatus.exe (32.50 KB)
• BswLogMon.exe (261.50 KB)
• bswlogprc.exe (159.00 KB)
• Cac.exe (379.00 KB)
• deactivate.exe (23.00 KB)
• LogCollector.exe (59.00 KB)
• nbquery.exe (50.50 KB)
• nprocess.exe (264.50 KB)
• oProcess.exe (46.50 KB)
• oStatus.exe (134.50 KB)
• sendevent.exe (30.00 KB)
• ShoreWareAgent.exe (2.09 MB)
• sm1Server.exe (1.30 MB)
• sprocess.exe (411.00 KB)
• SupService.exe (42.50 KB)

...click to view all...

This data is about ShoreTel Contact Center Agent version 506.8.5600.0 alone. Click on the links below for other ShoreTel Contact Center Agent versions:

• 506.5.8004.0
• 506.8.7100.0
• 504.7.8002.0
• 506.7.6901.0
• 506.8.3000.0
• 506.6.3003.0
• 505.9.1404.0
• 504.8.6001.0
• 506.5.9704.0
• 506.9.2400.0
• 506.7.9900.0
• 505.9.6702.0
• 506.6.4304.0
• 505.7.1505.0
• 506.7.2205.0

...click to view all...
If you are manually uninstalling ShoreTel Contact Center Agent we advise you to verify if the following data is left behind on your PC.

Directories that were left behind:

• C:\Program Files (x86)\ShoreTel\Contact Center\Agent
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ShoreTel\ShoreWare Contact Center Agent

Files remaining:

• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20140707_1537_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141017_1254_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141017_1308_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141017_1328_Uninstall.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141017_1331_Uninstall.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141017_1455_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20141020_1034_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20150323_1600_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160713_1558_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160714_1544_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160715_1604_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_1820_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_1921_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_2008_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_2126_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_2228_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160717_2327_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0015_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0118_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0207_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0305_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0510_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_0615_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160718_1558_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160722_1603_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160724_1810_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160724_1908_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160724_2120_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160724_2218_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0107_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0213_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0312_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0405_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0531_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160725_0621_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160726_1602_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160728_1553_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160731_1926_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160731_2021_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160731_2122_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160731_2307_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0030_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0129_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0212_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0429_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0530_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160801_0620_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160805_1600_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160807_1815_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160807_1924_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160807_2029_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160807_2108_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160807_2220_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160808_0013_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160808_0127_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160808_0618_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160810_1602_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160814_1905_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160814_2109_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160815_0129_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160815_0427_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20160821_1821_Install.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\20190423_0908_Uninstall.log
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Agents\AgentServer.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Agents\etas.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\adu_iface.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\agbabout.bmp
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\AgbProj.ocx
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\AGENT_en_US.chm
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\Agents\etas.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\Alngsprt.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bai_provider.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bcc_utils.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bli_idd.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bli_provider.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\BStatus.exe
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bsw.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bswlog.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\BswLogMon.exe
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\bswlogprc.exe
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\BswNetProxy.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\BswSocket.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\BswSupAgentProxy.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\Cac.exe
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\CacMngr.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\Clngsprt.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\con_bridge_proxy.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\config.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\dbi.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\DbiClasses.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\DBIProxy.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\deactivate.exe
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\dir_sync.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\EaEXCtrl.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\EDbMngrProxy.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\ENGLISH.INI
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\English_8.ini
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\eos.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\erld.dll
• C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin\ErZipper.dll

Many times the following registry keys will not be removed:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\00E90D95ACCB1BA47B5A7C033443EF7F
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{A907342F-F12B-4D00-81FA-36216B7338EF}
• HKEY_LOCAL_MACHINE\Software\ShoreTel\ShoreTel Contact Center Agent

Registry values that are not removed from your computer:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\00E90D95ACCB1BA47B5A7C033443EF7F\ProductName

A way to erase ShoreTel Contact Center Agent from your PC with Advanced Uninstaller PRO

ShoreTel Contact Center Agent is a program marketed by the software company ShoreTel, Inc.. Frequently, users try to erase this program. This is hard because deleting this by hand requires some knowledge related to removing Windows programs manually. The best QUICK approach to erase ShoreTel Contact Center Agent is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, add it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and all around utility to take care of your Windows computer.

DOWNLOAD NOW

• go to Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to admire Advanced Uninstaller PRO's design and wealth of functions available. Advanced Uninstaller PRO is a very useful PC management program.

3. Click on the General Tools category


4. Activate the Uninstall Programs tool


5. All the applications installed on your PC will be made available to you

6. Scroll the list of applications until you find ShoreTel Contact Center Agent or simply click the Search field and type in "ShoreTel Contact Center Agent". If it is installed on your PC the ShoreTel Contact Center Agent app will be found very quickly. Notice that when you select ShoreTel Contact Center Agent in the list , some information about the program is made available to you:

• Safety rating (in the lower left corner). This tells you the opinion other users have about ShoreTel Contact Center Agent, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Click on the Read reviews button.
• Details about the app you wish to remove, by clicking on the Properties button.

For example you can see that for ShoreTel Contact Center Agent:

• The software company is: http://www.ShoreTel.com
• The uninstall string is: MsiExec.exe /X{59D09E00-BCCA-4AB1-B7A5-C7304334FEF7}

7. Press the Uninstall button. A confirmation page will appear. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will remove ShoreTel Contact Center Agent.


8. After uninstalling ShoreTel Contact Center Agent, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to perform the cleanup. All the items that belong ShoreTel Contact Center Agent which have been left behind will be found and you will be asked if you want to delete them. By uninstalling ShoreTel Contact Center Agent using Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your system.

Your system will remain clean, speedy and able to serve you properly.

Disclaimer

This page is not a recommendation to uninstall ShoreTel Contact Center Agent by ShoreTel, Inc. from your computer, nor are we saying that ShoreTel Contact Center Agent by ShoreTel, Inc. is not a good application for your PC. This page only contains detailed info on how to uninstall ShoreTel Contact Center Agent in case you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.