NetSupport DNA

How to uninstall NetSupport DNA from your system

NetSupport DNA is a software application. This page is comprised of details on how to remove it from your computer. It is developed by NetSupport Ltd. You can read more on NetSupport Ltd or check for application updates here. You can get more details on NetSupport DNA at http://www.netsupportsoftware.com. Usually the NetSupport DNA program is installed in the C:\Program Files (x86)\NetSupport\NetSupport DNA folder, depending on the user's option during setup. The full command line for removing NetSupport DNA is MsiExec.exe /I{1D495A27-2C2C-491C-AA48-50BB35465096}. Keep in mind that if you will type this command in Start / Run Note you might be prompted for administrator rights. DNAConsole.exe is the programs's main file and it takes close to 4.35 MB (4562288 bytes) on disk.

The executable files below are installed alongside NetSupport DNA. They take about 62.92 MB (65973680 bytes) on disk.

• CamControl64.exe (116.86 KB)
• CaptureWebcam.exe (29.86 KB)
• DNAClient.exe (733.86 KB)
• dnarc.exe (104.86 KB)
• DnaServ.exe (3.15 MB)
• eSafetyHookApp.exe (114.36 KB)
• IsMetro.exe (43.86 KB)
• ManageADAccount.exe (334.86 KB)
• MultipleLogin.exe (190.36 KB)
• nsmexec.exe (43.86 KB)
• nspowershell.exe (72.86 KB)
• NSThumb.exe (21.36 KB)
• NSToast.exe (99.36 KB)
• PrintMon.exe (2.02 MB)
• remcmdstub.exe (295.86 KB)
• ReportConcern.exe (342.86 KB)
• ShowApp.exe (227.36 KB)
• StoreInv.exe (389.86 KB)
• HookApp64.exe (140.36 KB)
• PciHooksApp64.exe (46.67 KB)
• crreportexe.exe (46.46 KB)
• DNAConsole.exe (4.35 MB)
• DNAInv.exe (6.97 MB)
• ClientSetup.exe (41.41 MB)
• pcirisvr.exe (600.36 KB)
• PCIRISVRHelper.exe (380.36 KB)
• DNADBWizard.exe (592.86 KB)
• DNAService.exe (174.86 KB)

...click to view all...

The current web page applies to NetSupport DNA version 4.50.0002 alone. Click on the links below for other NetSupport DNA versions:

• 4.20.0002
• 3.10.0001
• 4.00.0000
• 4.95.0003
• 4.90.0005
• 4.60.0002
• 3.10.0005
• 4.85.0001
• 4.75.0001

...click to view all...
After the uninstall process, the application leaves leftovers on the PC. Some of these are listed below.

Folders left behind when you uninstall NetSupport DNA:

• C:\Program Files (x86)\NetSupport\NetSupport DNA

Files remaining:

• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\ADMod.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-console-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-datetime-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-debug-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-errorhandling-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-file-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-file-l1-2-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-file-l2-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-handle-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-heap-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-interlocked-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-libraryloader-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-localization-l1-2-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-memory-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-namedpipe-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-processenvironment-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-processthreads-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-processthreads-l1-1-1.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-profile-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-rtlsupport-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-string-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-synch-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-synch-l1-2-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-sysinfo-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-timezone-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-core-util-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-conio-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-convert-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-environment-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-filesystem-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-heap-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-locale-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-math-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-multibyte-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-private-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-process-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-runtime-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-stdio-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-string-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-time-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\api-ms-win-crt-utility-l1-1-0.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\atl100.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\HWChange.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\HWList.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\Internet.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\Phraseconf.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\SWList.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\SWPackage.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\SWPUHELME#dom.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\swsearch.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\SysQueue.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\UD_UDList.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\UDhelme#UserName_UDList.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Bin\UDhelme#dom_UDList.bin
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\CamControl64.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\CaptureWebcam.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\ApplicationMonitor.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\AUP.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Chat.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\ClientMessage.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\DNAAlert.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\DNAAppHook.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\DNAAppHook64.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\eSafety.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Explorer.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\HardwareList.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\HookApp64.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\InternetMonitor.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\nsmvxd.386
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\pcihooks.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\PciHooks64.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\PciHooksApp64.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\PluginIEmodule.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\PowerMonitor.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\PrintMonitor.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\RemoteControl.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\AUPRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\ChatRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\ClientMessageRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\eSafetyRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\ExplorerRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\PowerMonitorRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\PrintMonitorRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\SoftwareDistRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\USBControlRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\Resources\UserDataRes.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\SmartUpdate.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\SoftwareDist.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\SoftwareList.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\StoreSoftwareCtl.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\USBControl.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\Components\UserData.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\concrt140.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DeskDup.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DNAClient.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DNANet.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\dnarc.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DnaServ.exe
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DNAUI.dll
• C:\Program Files (x86)\NetSupport\NetSupport DNA\Client\DNAUIRes.dll

Generally the following registry keys will not be cleaned:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\72A594D1C2C2C194AA8405BB53640569
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1D495A27-2C2C-491C-AA48-50BB35465096}
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{1D495A27-2C2C-491C-AA48-50BB35465096}
• HKEY_LOCAL_MACHINE\Software\NetSupport Ltd\NetSupport DNA
• HKEY_LOCAL_MACHINE\Software\Policies\NetSupport\NetSupport DNA

Registry values that are not removed from your computer:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\72A594D1C2C2C194AA8405BB53640569\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\dnarc\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetSupport DNA Agent\ImagePath
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetSupport DNA Server\ImagePath

How to uninstall NetSupport DNA using Advanced Uninstaller PRO

NetSupport DNA is a program marketed by the software company NetSupport Ltd. Frequently, computer users try to erase this application. Sometimes this is troublesome because doing this by hand takes some experience related to removing Windows applications by hand. The best QUICK procedure to erase NetSupport DNA is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is the best uninstaller and all around tool to optimize your Windows computer.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and wealth of tools available. Advanced Uninstaller PRO is a very useful program.

3. Press the General Tools button


4. Click on the Uninstall Programs feature


5. All the applications existing on the computer will be shown to you

6. Navigate the list of applications until you locate NetSupport DNA or simply click the Search feature and type in "NetSupport DNA". The NetSupport DNA program will be found automatically. Notice that when you select NetSupport DNA in the list of applications, some data regarding the program is available to you:

• Safety rating (in the lower left corner). The star rating explains the opinion other people have regarding NetSupport DNA, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Press the Read reviews button.
• Technical information regarding the application you wish to uninstall, by clicking on the Properties button.

For instance you can see that for NetSupport DNA:

• The publisher is: http://www.netsupportsoftware.com
• The uninstall string is: MsiExec.exe /I{1D495A27-2C2C-491C-AA48-50BB35465096}

7. Click the Uninstall button. A confirmation window will come up. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will uninstall NetSupport DNA.


8. After uninstalling NetSupport DNA, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to start the cleanup. All the items that belong NetSupport DNA which have been left behind will be found and you will be asked if you want to delete them. By uninstalling NetSupport DNA using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or folders are left behind on your computer.

Your Windows PC will remain clean, speedy and ready to run without errors or problems.

Disclaimer

This page is not a piece of advice to remove NetSupport DNA by NetSupport Ltd from your computer, nor are we saying that NetSupport DNA by NetSupport Ltd is not a good application for your computer. This page simply contains detailed instructions on how to remove NetSupport DNA supposing you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.