ManageEngine ServiceDesk Plus

A guide to uninstall ManageEngine ServiceDesk Plus from your computer

You can find below details on how to remove ManageEngine ServiceDesk Plus for Windows. It was developed for Windows by ManageEngine. Take a look here where you can read more on ManageEngine. ManageEngine ServiceDesk Plus is usually set up in the C:\ManageEngine\ServiceDesk directory, but this location can vary a lot depending on the user's option when installing the application. The full command line for removing ManageEngine ServiceDesk Plus is C:\Program Files (x86)\InstallShield Installation Information\{8D48C529-714D-493D-8BD1-F79C415994A6}\setup.exe. Keep in mind that if you will type this command in Start / Run Note you may receive a notification for administrator rights. setup.exe is the ManageEngine ServiceDesk Plus's primary executable file and it occupies circa 790.00 KB (808960 bytes) on disk.

ManageEngine ServiceDesk Plus installs the following the executables on your PC, taking about 790.00 KB (808960 bytes) on disk.

• setup.exe (790.00 KB)

The information on this page is only about version 10.5.0 of ManageEngine ServiceDesk Plus. You can find below info on other versions of ManageEngine ServiceDesk Plus:

• 11.2.0
• 11.3.0
• 14.2.0
• 14.1.0
• 14.0.0
• 9.2.0
• 12.0.0
• 13.0.0
• 8.0.0
• 11.0.0
• 11.1.0
• 14.3.0
• 10.0.0
• 9.3.0

...click to view all...
If you are manually uninstalling ManageEngine ServiceDesk Plus we advise you to check if the following data is left behind on your PC.

You should delete the folders below after you uninstall ManageEngine ServiceDesk Plus:

• C:\ManageEngine\ServiceDesk
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ManageEngine ServiceDesk Plus

The files below were left behind on your disk by ManageEngine ServiceDesk Plus's application uninstaller when you removed it:

• C:\ManageEngine\ServiceDesk\64bit\bin\wrapper
• C:\ManageEngine\ServiceDesk\64bit\lib\native\libwrapper.so
• C:\ManageEngine\ServiceDesk\64bit\lib\native\wrapper.dll
• C:\ManageEngine\ServiceDesk\64bit\lib\wrapper.pack.gz
• C:\ManageEngine\ServiceDesk\actionplugins\jira\conf\Jira.xml
• C:\ManageEngine\ServiceDesk\actionplugins\jira\jiraimpl.pack.gz
• C:\ManageEngine\ServiceDesk\actionplugins\jira\README.txt
• C:\ManageEngine\ServiceDesk\actionplugins\jira\resources\Create_Jira_Ticket.html
• C:\ManageEngine\ServiceDesk\actionplugins\jira\resources\css\Create_Jira_Ticket.css
• C:\ManageEngine\ServiceDesk\actionplugins\jira\resources\scripts\Create_Jira_Ticket.js
• C:\ManageEngine\ServiceDesk\actionplugins\jira\src\com\servicedeskplus\integration\JiraActionImplementation.java
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\conf\Social_IT_Plus.xml
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\README.txt
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\resources\css\Social_IT_Plus.css
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\resources\scripts\Social_IT_Plus.js
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\resources\Social_IT_Plus.html
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\Social_ITimpl.pack.gz
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\SocialITPlusIntegration.py
• C:\ManageEngine\ServiceDesk\actionplugins\Social_IT\src\com\servicedeskplus\integration\SocialITPlusIntegration.java
• C:\ManageEngine\ServiceDesk\app_relationships\purchase_order.xml
• C:\ManageEngine\ServiceDesk\app_relationships\purchase_request.xml
• C:\ManageEngine\ServiceDesk\app_relationships\service_request.xml
• C:\ManageEngine\ServiceDesk\bin\app_ctl.bat
• C:\ManageEngine\ServiceDesk\bin\apply-snapshot.bat
• C:\ManageEngine\ServiceDesk\bin\archive.bat
• C:\ManageEngine\ServiceDesk\bin\auto.vbs
• C:\ManageEngine\ServiceDesk\bin\backUpData.bat
• C:\ManageEngine\ServiceDesk\bin\change_datadir_perm.bat
• C:\ManageEngine\ServiceDesk\bin\changeDBPassword.bat
• C:\ManageEngine\ServiceDesk\bin\changeDBServer.bat
• C:\ManageEngine\ServiceDesk\bin\changeKey.bat
• C:\ManageEngine\ServiceDesk\bin\changeWebServerPort.bat
• C:\ManageEngine\ServiceDesk\bin\ConvertSIDTOAccountName.exe
• C:\ManageEngine\ServiceDesk\bin\createPostgresUser.bat
• C:\ManageEngine\ServiceDesk\bin\digest.bat
• C:\ManageEngine\ServiceDesk\bin\encrypt.bat
• C:\ManageEngine\ServiceDesk\bin\genKey.bat
• C:\ManageEngine\ServiceDesk\bin\getTableCount.bat
• C:\ManageEngine\ServiceDesk\bin\gettimezone
• C:\ManageEngine\ServiceDesk\bin\initPgsql.bat
• C:\ManageEngine\ServiceDesk\bin\jreCorrector.bat
• C:\ManageEngine\ServiceDesk\bin\libcmickey.dll
• C:\ManageEngine\ServiceDesk\bin\libxml2.dll
• C:\ManageEngine\ServiceDesk\bin\man.vbs
• C:\ManageEngine\ServiceDesk\bin\pqagent.cert
• C:\ManageEngine\ServiceDesk\bin\pqagent_old.cert
• C:\ManageEngine\ServiceDesk\bin\register_pgdbservice.bat
• C:\ManageEngine\ServiceDesk\bin\reIndexData.bat
• C:\ManageEngine\ServiceDesk\bin\reinitializeDB.bat
• C:\ManageEngine\ServiceDesk\bin\ReplicateFiles.bat
• C:\ManageEngine\ServiceDesk\bin\restoreData.bat
• C:\ManageEngine\ServiceDesk\bin\roboiq.dll
• C:\ManageEngine\ServiceDesk\bin\roboiq.exe
• C:\ManageEngine\ServiceDesk\bin\roboiqplugin.dll
• C:\ManageEngine\ServiceDesk\bin\run.bat
• C:\ManageEngine\ServiceDesk\bin\run.pack.gz
• C:\ManageEngine\ServiceDesk\bin\RunAsAdmin.exe
• C:\ManageEngine\ServiceDesk\bin\SCCMScheduler.bat
• C:\ManageEngine\ServiceDesk\bin\scripts\UpdMgr.bat
• C:\ManageEngine\ServiceDesk\bin\sd_service.bat
• C:\ManageEngine\ServiceDesk\bin\SDPLaunch.exe
• C:\ManageEngine\ServiceDesk\bin\SDPLaunch.log
• C:\ManageEngine\ServiceDesk\bin\SDPPreInvocation.bat
• C:\ManageEngine\ServiceDesk\bin\setCommonEnv.bat
• C:\ManageEngine\ServiceDesk\bin\setupPostgresDB.bat
• C:\ManageEngine\ServiceDesk\bin\shutdown.bat
• C:\ManageEngine\ServiceDesk\bin\sqlite.dll
• C:\ManageEngine\ServiceDesk\bin\startClient.bat
• C:\ManageEngine\ServiceDesk\bin\startDB.bat
• C:\ManageEngine\ServiceDesk\bin\startSDP.bat
• C:\ManageEngine\ServiceDesk\bin\status.vbs
• C:\ManageEngine\ServiceDesk\bin\stopDB.bat
• C:\ManageEngine\ServiceDesk\bin\take-snapshot.bat
• C:\ManageEngine\ServiceDesk\bin\trimmedBackUpData.bat
• C:\ManageEngine\ServiceDesk\bin\unconfigureIT360.bat
• C:\ManageEngine\ServiceDesk\bin\UniqueID.exe
• C:\ManageEngine\ServiceDesk\bin\unregister_pgdbservice.bat
• C:\ManageEngine\ServiceDesk\bin\UpdateManager.bat
• C:\ManageEngine\ServiceDesk\bin\workengine.dll
• C:\ManageEngine\ServiceDesk\bin\wrapper
• C:\ManageEngine\ServiceDesk\bin\zlibwapi.dll
• C:\ManageEngine\ServiceDesk\blog\build_info\ddtool.txt
• C:\ManageEngine\ServiceDesk\blog\dependency_report\ddtool_compile_dep.txt
• C:\ManageEngine\ServiceDesk\blog\mickeylite.txt
• C:\ManageEngine\ServiceDesk\blog\zohosecurity.txt
• C:\ManageEngine\ServiceDesk\cmdb\files\sample_ci_relationships.xls
• C:\ManageEngine\ServiceDesk\conf\additionalFields.json
• C:\ManageEngine\ServiceDesk\conf\antisamy-common-rules.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-css2-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-css3-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-html4-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-html5-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-myspace-1.4.4.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-sdp-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-sdpsecurity-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-zoho-css2andcss3-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-zoho-html5andcss3-policy.xml
• C:\ManageEngine\ServiceDesk\conf\antisamy-zoho-myspace-1.4.4.xml
• C:\ManageEngine\ServiceDesk\conf\app.properties
• C:\ManageEngine\ServiceDesk\conf\appfirewall-schema.xsd

Registry that is not uninstalled:

• HKEY_LOCAL_MACHINE\Software\ManageEngine\ManageEngine ServiceDesk Plus
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8D48C529-714D-493D-8BD1-F79C415994A6}

Use regedit.exe to delete the following additional values from the Windows Registry:

• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\ManageEngine\ServiceDesk\64bit\bin\wrapper.exe.ApplicationCompany
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\ManageEngine\ServiceDesk\64bit\bin\wrapper.exe.FriendlyAppName
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\ManageEngine\ServiceDesk\ServiceDesk_7zip.exe.ApplicationCompany
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\ManageEngine\ServiceDesk\ServiceDesk_7zip.exe.FriendlyAppName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\servicedesk\ImagePath

How to erase ManageEngine ServiceDesk Plus using Advanced Uninstaller PRO

ManageEngine ServiceDesk Plus is an application offered by the software company ManageEngine. Some users want to uninstall this application. Sometimes this can be efortful because doing this by hand requires some know-how related to removing Windows applications by hand. One of the best SIMPLE solution to uninstall ManageEngine ServiceDesk Plus is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to clean your PC.

DOWNLOAD NOW

• go to Download Link
• download the setup by clicking on the DOWNLOAD button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and number of functions available. Advanced Uninstaller PRO is a powerful system utility.

3. Press the General Tools button


4. Press the Uninstall Programs button


5. A list of the programs installed on your computer will be shown to you

6. Navigate the list of programs until you locate ManageEngine ServiceDesk Plus or simply activate the Search field and type in "ManageEngine ServiceDesk Plus". If it exists on your system the ManageEngine ServiceDesk Plus app will be found automatically. After you click ManageEngine ServiceDesk Plus in the list of programs, the following data regarding the program is shown to you:

• Safety rating (in the left lower corner). The star rating explains the opinion other users have regarding ManageEngine ServiceDesk Plus, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Details regarding the app you wish to remove, by clicking on the Properties button.

7. Click the Uninstall button. A confirmation window will appear. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will uninstall ManageEngine ServiceDesk Plus.


8. After removing ManageEngine ServiceDesk Plus, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to perform the cleanup. All the items that belong ManageEngine ServiceDesk Plus which have been left behind will be found and you will be able to delete them. By removing ManageEngine ServiceDesk Plus with Advanced Uninstaller PRO, you can be sure that no registry items, files or directories are left behind on your system.

Your system will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a piece of advice to uninstall ManageEngine ServiceDesk Plus by ManageEngine from your computer, nor are we saying that ManageEngine ServiceDesk Plus by ManageEngine is not a good software application. This text simply contains detailed info on how to uninstall ManageEngine ServiceDesk Plus supposing you decide this is what you want to do. Here you can find registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.