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Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2





A guide to uninstall Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 from your system

This info is about Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 for Windows. Below you can find details on how to uninstall it from your PC. It is made by Genesys. Go over here for more information on Genesys. Please follow if you want to read more on Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 on Genesys's web page. Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 is usually set up in the C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone directory, however this location may vary a lot depending on the user's option while installing the program. Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2's full uninstall command line is MsiExec.exe /X{6E2A8DEE-8831-4CEB-8979-5E13F13C2342}. Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2's main file takes about 575.95 KB (589768 bytes) and its name is PCSoftPhone.exe.

Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 installs the following the executables on your PC, occupying about 791.39 KB (810384 bytes) on disk.

  • driver_status-w32r-20-1.exe (29.00 KB)
  • GenSSLCertsU.exe (186.45 KB)
  • PCSoftPhone.exe (575.95 KB)


The information on this page is only about version 16.2.0.3036 of Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2. Click on the links below for other Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 versions:


Some files and registry entries are usually left behind when you remove Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2.

Folders remaining:
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone
  • C:\Users\%user%\AppData\Roaming\Interactive Intelligence\PureCloud Softphone

The files below remain on your disk when you remove Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2:
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ace_ssl-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ace_ssl-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ace-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ace-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\AdminConfigClientU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\AdminConfigClientU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\AudioTuningWizardU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\AudioTuningWizardU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_datetime-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_datetime-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_regex-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_regex-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_signals-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_signals-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_system-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_system-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_thread-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\boost_thread-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ClientServicesLibU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ClientServicesLibU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ConcurrentLicenseClientU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ConcurrentLicenseClientU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ConfigurationLibU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\ConfigurationLibU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\core_events-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\core_events-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\dbghelp.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DispatcherLibU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DispatcherLibU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\driver_status-w32r-20-1.exe
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\driver_status-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSClientU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSClientU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSCommonU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSCommonU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DsConfigurationManagerU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DsConfigurationManagerU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSNotificationU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\DSNotificationU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\EICClientResU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\EICClientResU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\GenSSLCertsU.exe
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\GenSSLCertsU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\GUIU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\GUIU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\HtmlAgilityPack.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\HtmlAgilityPack.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3_aws_core-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3_aws_core-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3_aws_runtime_lex-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3_aws_runtime_lex-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3attribute-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3attribute-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3certificates-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3certificates-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3configU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3configU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3core-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3core-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3datetime-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3datetime-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3dispatcher_helpersU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3dispatcher_helpersU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3dispatcher-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3dispatcher-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3eventlog-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3eventlog-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3expression-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3expression-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3HelpLibU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3HelpLibU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3http-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3http-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3icu-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3icu-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3inetLibU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3inetLibU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3inet-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3inet-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipp_legacy-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipp_legacy-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipp_main-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipp_main-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipputils-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3ipputils-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3LocalizerU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3LocalizerU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3localize-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3localize-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3moduleregistry-w32.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3moduleregistry-w32.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3OCSPU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3OCSPU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3PasswordPolicyU.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\I3PasswordPolicyU.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3provisionclient-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3provisionclient-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3qos-w32r-20-1.dll
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3qos-w32r-20-1.pdb
  • C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\i3sdp-w32r-20-1.dll

Registry that is not uninstalled:
  • HKEY_CURRENT_USER\Software\Interactive Intelligence\Installed\PureCloud Softphone
  • HKEY_CURRENT_USER\Software\Interactive Intelligence\PureCloud Softphone
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EED8A2E61388BEC49897E5311FC33224
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{6E2A8DEE-8831-4CEB-8979-5E13F13C2342}

Use regedit.exe to remove the following additional values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EED8A2E61388BEC49897E5311FC33224\ProductName
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files (x86)\Interactive Intelligence\PureCloud Softphone\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{6E2A8DEE-8831-4CEB-8979-5E13F13C2342}\


How to uninstall Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 with the help of Advanced Uninstaller PRO

Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 is a program released by the software company Genesys. Frequently, computer users decide to uninstall this application. This is hard because deleting this by hand takes some know-how related to Windows internal functioning. The best EASY way to uninstall Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to take care of your computer.

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  • navigate to Download Link
  • download the setup by pressing the DOWNLOAD NOW button
  • set up Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire the program's interface and wealth of functions available. Advanced Uninstaller PRO is a powerful Windows optimizer.

3. Click on the General Tools category
Go to General Tools


4. Activate the Uninstall Programs tool
Go to Uninstall Programs


5. A list of the applications existing on your PC will be made available to you

6. Scroll the list of applications until you find Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 or simply activate the Search field and type in "Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2". If it is installed on your PC the Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 application will be found automatically. Notice that when you select Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 in the list , some information about the program is available to you:


  • Safety rating (in the left lower corner). The star rating tells you the opinion other people have about Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2, from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Technical information about the app you wish to remove, by pressing the Properties button.
For example you can see that for Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2:





  • The web site of the application is: http://www.genesys.com
  • The uninstall string is: MsiExec.exe /X{6E2A8DEE-8831-4CEB-8979-5E13F13C2342}
7. Click the Uninstall button. A confirmation window will come up. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will uninstall Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2.
Uninstall Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2


8. After removing Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items of Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 which have been left behind will be found and you will be asked if you want to delete them. By uninstalling Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 with Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your disk.

Your system will remain clean, speedy and ready to run without errors or problems.

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Disclaimer

The text above is not a piece of advice to remove Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 by Genesys from your computer, we are not saying that Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 by Genesys is not a good software application. This page simply contains detailed instructions on how to remove Interactive Intelligence PureCloud Softphone (64-bit) 2016 R2 in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2021-01-07 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2021-01-07 19:13:23.593