Help Desk

A guide to uninstall Help Desk from your PC

This web page contains thorough information on how to uninstall Help Desk for Windows. It is written by Micro-Star International Co., Ltd.. More information on Micro-Star International Co., Ltd. can be found here. You can read more about related to Help Desk at http://www.msi.com. The application is usually installed in the C:\Program Files (x86)\MSI\Help Desk directory. Take into account that this location can vary being determined by the user's decision. Help Desk's full uninstall command line is C:\Program Files (x86)\InstallShield Installation Information\{7E8181AF-9679-49B3-B133-C265709B6927}\setup.exe -runfromtemp -l0x0409. The application's main executable file is titled MSI Help Desk.exe and its approximative size is 3.31 MB (3472152 bytes).

The executables below are part of Help Desk. They occupy an average of 4.09 MB (4287400 bytes) on disk.

• MSI Help Desk Updater.exe (75.27 KB)
• MSI Help Desk.exe (3.31 MB)
• MSI Hotfix Manager.exe (120.77 KB)
• MSI Notification.exe (140.77 KB)
• MSI Update Agent.exe (415.77 KB)
• MSI Updater.exe (17.27 KB)
• PinToTaskbar.exe (14.00 KB)
• UninstallSCM.exe (12.27 KB)

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This page is about Help Desk version 1.0.1609.3001 only. You can find below info on other application versions of Help Desk:

• 1.0.1706.1901
• 1.0.1605.0601
• 2.0.1803.0501
• 2.0.1805.0201
• 2.0.1809.2701
• 1.0.1512.2101
• 2.0.1807.3101
• 1.0.1802.0501
• 1.0.1511.2001
• 1.0.1707.2501
• 2.0.1803.1301
• 2.0.1808.2801
• 1.0.1703.0601
• 1.0.1508.0401
• 1.0.1610.3101
• 1.0.1611.1601
• 1.0.1509.0301
• 2.0.1806.2501
• 1.0.1609.0501
• 2.0.1809.0501
• 1.0.1507.0801
• 1.0.1604.0701
• 1.0.1704.1801
• 1.0.1701.1301
• 1.0.1703.1001
• 1.0.1610.2501
• 1.0.1602.1801
• 1.0.1508.1802

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If you are manually uninstalling Help Desk we suggest you to verify if the following data is left behind on your PC.

Folders remaining:

• C:\Program Files (x86)\MSI\Help Desk

The files below remain on your disk when you remove Help Desk:

• C:\Program Files (x86)\MSI\Help Desk\General.dll
• C:\Program Files (x86)\MSI\Help Desk\icon\facebook.ico
• C:\Program Files (x86)\MSI\Help Desk\icon\msi.ico
• C:\Program Files (x86)\MSI\Help Desk\icon\youtube.ico
• C:\Program Files (x86)\MSI\Help Desk\MSI Help Desk Updater.exe
• C:\Program Files (x86)\MSI\Help Desk\MSI Help Desk.exe
• C:\Program Files (x86)\MSI\Help Desk\MSI Hotfix Manager.exe
• C:\Program Files (x86)\MSI\Help Desk\MSI Notification.exe
• C:\Program Files (x86)\MSI\Help Desk\MSI Update Agent.exe
• C:\Program Files (x86)\MSI\Help Desk\MSI Updater.exe
• C:\Program Files (x86)\MSI\Help Desk\PinToTaskbar.exe
• C:\Program Files (x86)\MSI\Help Desk\UninstallSCM.exe
• C:\Users\%user%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\430VDBVF\cloud-help-desk-icon-d351f1864aa13bda5594a032fcb4936013b1bf633b70ca7b2c488f61833c1097[1].svg
• C:\Users\%user%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\I0E6WO3R\help-desk-ea61e270a8f38e72a68f14d9c831ab8f346ef2d507d67c19c61a6802ed888ffb[1].png
• C:\Users\%user%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\NMKXR8Y9\help-desk-icon-c9f838b0cca0d42dbd82bda0517681fc7d9a9b99b7521c12fc9541875ba12a62[1].svg
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_MSI_Help Desk_MSI Help Desk_exe

Registry that is not removed:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|General.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|MSI Help Desk.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|MSI Hotfix Manager.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|MSI Notification.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|MSI Update Agent.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|MSI Updater.exe
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|MSI|Help Desk|UninstallSCM.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FA1818E797693B941B332C5607B99672
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{7E8181AF-9679-49B3-B133-C265709B6927}
• HKEY_LOCAL_MACHINE\Software\MSI\Help Desk

Additional values that you should remove:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\FA1818E797693B941B332C5607B99672\ProductName

A way to delete Help Desk using Advanced Uninstaller PRO

Help Desk is an application marketed by Micro-Star International Co., Ltd.. Sometimes, people want to uninstall this application. This is troublesome because doing this by hand takes some knowledge regarding Windows program uninstallation. One of the best SIMPLE practice to uninstall Help Desk is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and general utility to optimize your system.

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• visit Download Link
• download the program by clicking on the DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's interface and number of tools available. Advanced Uninstaller PRO is a powerful system utility.

3. Click on the General Tools button


4. Activate the Uninstall Programs tool


5. A list of the programs existing on the PC will appear

6. Scroll the list of programs until you locate Help Desk or simply click the Search feature and type in "Help Desk". The Help Desk application will be found very quickly. After you click Help Desk in the list of programs, the following information about the program is shown to you:

• Star rating (in the lower left corner). This explains the opinion other people have about Help Desk, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Details about the program you are about to remove, by clicking on the Properties button.

For example you can see that for Help Desk:

• The publisher is: http://www.msi.com
• The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{7E8181AF-9679-49B3-B133-C265709B6927}\setup.exe -runfromtemp -l0x0409

7. Press the Uninstall button. A confirmation window will appear. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically remove Help Desk.


8. After removing Help Desk, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items that belong Help Desk which have been left behind will be found and you will be able to delete them. By removing Help Desk with Advanced Uninstaller PRO, you can be sure that no registry entries, files or folders are left behind on your PC.

Your PC will remain clean, speedy and ready to run without errors or problems.

Disclaimer

The text above is not a piece of advice to remove Help Desk by Micro-Star International Co., Ltd. from your PC, nor are we saying that Help Desk by Micro-Star International Co., Ltd. is not a good application for your PC. This text only contains detailed info on how to remove Help Desk in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.