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HP Support Assistant HP Support Assistant





A guide to uninstall HP Support Assistant from your computer

This web page is about HP Support Assistant for Windows. Here you can find details on how to uninstall it from your computer. It was coded for Windows by Hewlett-Packard. Go over here for more information on Hewlett-Packard. Please follow if you want to read more on HP Support Assistant on Hewlett-Packard's web page. Usually the HP Support Assistant program is placed in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory, depending on the user's option during setup. HP Support Assistant's full uninstall command line is C:\Program Files (x86)\InstallShield Installation Information\{4F46FDB9-B906-47BF-B3D5-C62E01B3C5EE}\setup.exe. The program's main executable file is called HPSF.exe and it has a size of 856.76 KB (877320 bytes).

The following executables are incorporated in HP Support Assistant. They occupy 2.51 MB (2628798 bytes) on disk.

  • Extract.exe (49.25 KB)
  • HPSF.exe (856.76 KB)
  • HPSF_Mode.exe (89.26 KB)
  • HPSF_Tasks.exe (46.76 KB)
  • HPSF_Utils.exe (21.26 KB)
  • HPTuneUp.exe (17.76 KB)
  • CheckBattery.exe (44.00 KB)
  • CheckHDD.exe (92.07 KB)
  • HPDiags.exe (56.00 KB)
  • MiniHwScan.exe (96.08 KB)
  • HPBC.exe (669.26 KB)
  • HPDeleteFFTemp.exe (20.76 KB)
  • HPDeleteIETemp.exe (20.76 KB)
  • HPDeleteTemp.exe (19.26 KB)
  • HPHardDiskCheck.exe (163.26 KB)
  • HPHelpUpdater.exe (39.26 KB)
  • HPResources.exe (28.76 KB)
  • HPSARedirector.exe (31.38 KB)
  • HPSetSystemRestore.exe (20.26 KB)
  • launchHPReg.exe (12.26 KB)
  • launchHPRM.exe (12.26 KB)
  • launchOnlineClasses.exe (14.76 KB)
  • WinDefrag.exe (21.26 KB)
  • WinEmptyRecycle.exe (18.76 KB)
  • CASLExec.exe (15.76 KB)
  • HPWSD.exe (43.26 KB)
...click to view all...

This web page is about HP Support Assistant version 4.1.11.3 only. You can find below a few links to other HP Support Assistant releases:

...click to view all...
Following the uninstall process, the application leaves leftovers on the computer. Some of these are shown below.

You should delete the folders below after you uninstall HP Support Assistant:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework
  • C:\Users\%user%\AppData\Roaming\HP Support Assistant

The files below were left behind on your disk by HP Support Assistant when you uninstall it:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\BackgroundCopyManager.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Configurator.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\en-US\HPSF.resources.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HelpDTICO.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HelpPaneProxy.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\aslUtils.jse
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\Battery.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\battery.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\batteryResult.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\CheckBattery.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\CheckHDD.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\hddide.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\hddResult.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\HPDiags.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\HPDOM16.DLL
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\HPDOM32.DLL
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\HPDomOptRun.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\hpide.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPDOM\MiniHwScan.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Hpqpm.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Mode.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utilities.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSFConfigReader.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPTuneUp.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpWireless.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HpUpdateComponentLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HC_Persistance.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckBC.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HPSF_Pending.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\stuff
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\systeminfoaa.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfoSI.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\ConfigLogicLibrary.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ar-ar.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_bg-bg.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_cs-cz.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_da-dk.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_de-at.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_de-ch.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_de-de.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_el-gr.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_en-ca.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_en-gb.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_en-ie.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_en-us.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_es-es.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_es-mx.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_et-ee.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_fi-fi.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_fr-be.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_fr-ca.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_fr-ch.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_fr-fr.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_he-il.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_hr-hr.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_hu-hu.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_it-ch.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_it-it.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ja-jp.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ko.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ko-kr.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_lt-lt.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_lv-lv.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_nb-no.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_nl-nl.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_pl-pl.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_pt-br.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_pt-pt.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ro-ro.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_ru-ru.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_sk-sk.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_sl-sl.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_sr-ba.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_sv-se.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_th-th.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_tr-tr.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_uk-ua.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_zh-cn.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_zh-hk.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Disc_zh-tw.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteFFTemp.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteIETemp.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPDeleteTemp.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHardDiskCheck.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPHelpUpdater.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPResources.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSARedirector.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSetSystemRestore.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_Config.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_H1S.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_Resources.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\images\generic.png

Registry keys:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HPSF_Utils.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9BDF64F4609BFB743B5D6CE2103B5CEE
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{4F46FDB9-B906-47BF-B3D5-C62E01B3C5EE}
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{4F46FDB9-B906-47BF-B3D5-C62E01B3C5EE}

Registry values that are not removed from your computer:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9BDF64F4609BFB743B5D6CE2103B5CEE\ProductName


A way to erase HP Support Assistant from your PC using Advanced Uninstaller PRO

HP Support Assistant is a program marketed by Hewlett-Packard. Sometimes, users decide to remove it. This can be difficult because removing this by hand takes some know-how regarding Windows internal functioning. The best SIMPLE practice to remove HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is good because Advanced Uninstaller PRO is a very useful uninstaller and general tool to clean your computer.

DOWNLOAD NOW

  • navigate to Download Link
  • download the program by clicking on the DOWNLOAD NOW button
  • set up Advanced Uninstaller PRO
2. Run Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a powerful Windows optimizer.

3. Press the General Tools category
Go to General Tools


4. Press the Uninstall Programs button
Go to Uninstall Programs


5. All the programs installed on the computer will be shown to you

6. Scroll the list of programs until you find HP Support Assistant or simply click the Search field and type in "HP Support Assistant". The HP Support Assistant app will be found very quickly. Notice that when you click HP Support Assistant in the list , some information about the program is shown to you:


  • Safety rating (in the left lower corner). This tells you the opinion other users have about HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information about the application you want to remove, by clicking on the Properties button.
For example you can see that for HP Support Assistant:





  • The publisher is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{4F46FDB9-B906-47BF-B3D5-C62E01B3C5EE}\setup.exe
7. Click the Uninstall button. A confirmation page will appear. accept the uninstall by clicking the Uninstall button. Advanced Uninstaller PRO will then uninstall HP Support Assistant.
Uninstall HP Support Assistant


8. After uninstalling HP Support Assistant, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to start the cleanup. All the items that belong HP Support Assistant which have been left behind will be found and you will be asked if you want to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you are assured that no Windows registry items, files or directories are left behind on your system.

Your Windows system will remain clean, speedy and able to run without errors or problems.



Geographical user distribution

  • Windows 7 (6.1)
  • 10.0
  • Windows XP (5.1)
  • Windows Vista (6.0)
  • Windows 8 (6.2)
  • Windows 8.1 (6.3)
Software Application


Disclaimer

The text above is not a piece of advice to remove HP Support Assistant by Hewlett-Packard from your PC, nor are we saying that HP Support Assistant by Hewlett-Packard is not a good application for your PC. This text simply contains detailed instructions on how to remove HP Support Assistant in case you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-06-19 / Written by Dan Armano for Advanced Uninstaller PRO

follow @danarm
Last update on: 2016-06-19 11:55:04.930